The mandate of this department is to ensure a Local Government system that is able to respond to the needs of the citizens. This is an onerous mandate requiring our best efforts
An integrated, capable, responsive and accountable local government and traditional institution system focusing on the needs of the community.
To promote a developmental local state and traditional institutions that are accountable, focused on citizen’s priorities; capable of delivering high-quality services consistently and sustainably through cooperative governance and participatory democracy.
Consultation We always consult our customers on the level quality and choices of the services we offer.
Quality We set high standards geared towards effective and efficient service delivery.
Equality We shall give equal access to our services to all with special emphasis on targeted groups.
Professionalism We believe that our customers are entitled to be treated courteously and with the highest level of professionalism.
Highest ethical standards We shall always maintain zero tolerance towards fraud and corruption.
Staff our greatest assets We believe that our employees are integral to the success of the department and we will at all times endeavor to ensure that their organizational needs are satisfied.
Responsiveness We pledge to respond speedily and effectively to the needs of stakeholders and communities.