Magalies Water

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About the Department

Our Vision

To be the leading provider of quality water services in South Africa.

Our Mission

Magalies water board provides water services to water services authorities, water services institutions and other users to positively impact the quality of life and economic growth for communities in our areas of operation.

  • Magalies Water shall pursue and attain its vision by:
  • Optimising operational resources and technologies.
  • Influencing and contributing to healthy water resources.
  • Ensuring staff equity, competence and capability.
  • Complying with relevant legislation, standards and guidelines.
  • Building customer and community capacity and relationship service excellence.


The culture of Magalies Water is guided by its values, which are used as anchor-points to establish the manner in which the entity approaches its activities and relates to its stakeholders.

  • Service quality
    We endeavour to meet customer requirements in all that we do.
  • Eco-efficiency
    Our practices reflect our care for the natural environment.
  • Integrity
    We do what we say we’re going to do – ALWAYS!
  • Competence
    We deliver services with a high level of professionalism.
  • Good corporate citizenship
    We strive for the development of a sustainable economy and the wellbeing of our community.

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