National Consumer Tribunal

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Overview

About the Department

Vision

A vision statement points an organization in a particular direction, charts a strategic path for it to follow in preparing for the future, and moulds organisational identity. The vision statement communicates management’s aspirations to stakeholders and helps steer the energies of staff in a common direction. In the pursuance of its mandate, the Vision of the NCT is:

To be recognised as a well-managed adjudicative public entity positively impacting the socio-economic development of South Africa.

Mission

The mission statement of the NCT describes its present scope and fundamental purpose (who we are, what we do, and why we are here). The Mission of the NCT is:

The provision of accessible adjudication and redress to advance socio-economic welfare in South Africa.

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