Western Cape Police Ombudsman

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Overview

About the Department

The mission of the Western Cape Police Ombudsman (WCPO) is to independently investigate and seek to resolve people’s complaints against poor police and metro police service in an impartial manner. The mandate of the WCPO originates from what provinces are entitled to do in terms of the Constitution, namely: monitoring police conduct; overseeing the effectiveness and efficiency of the police service; and promoting good relations between the police and any community.

Our Vision
A Western Cape society where there is mutual respect and trust between the people and the police.

Our Mission
We investigate and seek to resolve complaints against police inefficiencies and / or a breakdown in relations between the police and any community. We do this impartially and independently.

Our Values
Integrity
Trust
Accountability
Fairness
Quality
Dedication
Partnerships
Empathy

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