ADMINISTRATIVE OFFICER: KNOWLEDGE MANAGEMENT AND INFORMATION SERVICE

Job Detail

  • Offered Salary R257 508 per annum (Level 07)
  • Qualifications Diploma
  • Industry Library and information services
  • Reference REF NO: TPW 79/2021
  • Centre Department of Transport and Public Works, Western Cape Government
  • Enquiries
    Mr R Brown at Tel No: (021) 483 6201
  • Where to submit application
    Only applications submitted online will be accepted. To apply submit your application online only: https://westerncapegov.erecruit.co.za
  • Notes
    Only applications submitted online at: www.westerncape.gov.za/jobs or https://westerncapegov.erecruit.co. will be accepted. Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to attend interviews on a date and time as determined by the department. The selection process will be guided by the EE targets of the employing department. Kindly note that technical support is only available from Monday to Friday from 8:00 to 16.00. Should you experience any difficulties with your online application you may contact the helpline at 0861 370 214. Please ensure that you submit your application before the closing date as no late applications will be considered.

Job Description

REQUIREMENTS : An appropriate 3-year tertiary qualification (National Diploma/B-Degree) or higher in Public Management or related with a minimum of 1-year relevant experience. Competencies: Knowledge of the following: Information and Knowledge Management; Training and development; Enterprise Content Management/ MyContent; Public Management, PAIA and POPI processes; Proven computer literacy; Communication (written and verbal) skills; Problem- solving & Decision-making. DUTIES : Render administrative support to MyContent users by ensuring first line technical support is done in accordance to MOU’s and SLA’s; Render guidance in the use of MyContent through one-on-one support, and act as advocates for change management; Assist with PAIA and POPIA requests (complete documents within the required timeframe) and render PAIA process support; Manage information (data, knowledge, wisdom) by applying tools and technologies to inform decision-making in government operations; Ensure compliance with relevant legislative and supervisory requirements towards the achievement of the component’s projects and goals; Communicate and apply the Batho Pele principles in service delivery.

Required skills

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