ADMINISTRATORS: TRACING (TRACING AGENTS) – EASTERN CAPE Job Vacancy

Contract Government Pensions Administration Agency in National Government
  • Post Date: Jul 22, 2022
  • Apply Before : Aug 5, 2022
  • View(s) 0

Job Details

  • Offered Salary R211 713 per annum (Level 06), plus 37% in lieu of benefits
  • Qualifications Diploma
  • Industry Business, finance and economy
  • Reference Ref No: Ta/Ec/Bisho/2022/07-1c) For Bisho, Ref No: Ta/Ec/Umthatha/2022/07-1c) For Umthatha, Ref No: Ta/Ec/Pe/2022/07-1c) For Port Elizabeth
  • Centre Bisho, Mthatha and Port Elizabeth
  • Enquiries
    Ms Alletah Mashiane Tel No: 012 319 1218
  • Where to submit application
    It is mandatory to email your application (comprehensive CV and new Z83 signed) to [email protected] quoting the reference number in the subject heading of the email.
  • Notes
    Take note of the requirements regarding a new Z83 effective 1 January 2021 as per the DPSA regulations as well as all other requirements specified in the footer. Take note of Circular 19 of 2022 regarding the practice note on the Z83 application and completion thereof. The certification of all supporting documents will be expected of the shortlisted candidates only. Interviews may be conducted via a virtual medium which will be discussed with each shortlisted applicant. The applicant should have the necessary data and equipment for this purpose. Correspondence will only be conducted with the short- listed candidates. If you have not been contacted within six (6) months after the closing date of this advertisement, please accept that your application was unsuccessful. Note: The purpose of the posts is to assist in the tracing of beneficiaries to enable the processing of unclaimed and unpaid benefits for GPAA. Various positions for Tracing Administrators at Unclaimed Benefits: Finance Section are available at the Government Pensions Administration Agency in the Eastern Cape as indicated.

Job Description

REQUIREMENTS: An appropriate three-year tertiary qualification/degree/national diploma (at least 360 credits) (Finance related) with 18 months proven experience in accounting/financial management of which at least 6 months should be in Tracing OR A Senior Certificate/Grade 12 coupled with 3 years appropriate proven experience in accounting/financial management field of which 6 months should be in Tracing. Computer literacy that would include a good working knowledge of Microsoft Office products, especially Microsoft Excel and Word; Geographical knowledge of the area applying for is essential; Proficiency in English is a requirement and the ability to speak any of the other official languages in the province (applying for) will be essential (Xhosa); The applications of individuals currently residing in the geographical area (town/city) of the Eastern Cape applying for, may receive preference (note that proof of residence may be requested when shortlisted); A Valid drivers’ license will be an advantage; Knowledge of PFMA; Knowledge of Public Service Act (PSA); Integrity; Analytical skills; Customer orientation; Ability to prioritize; Time management skills; Effective communication skills (written and verbal); Ability to work in a team; Problem solving skills; Deadline driven. DUTIES: The incumbents of this position will be responsible for a wide variety of financial administrative tasks which includes the following, but not limited to: Trace beneficiaries: Find contact details on ITC and other platforms in order to identify members and beneficiaries for unclaimed benefits; Contact potential candidates, confirming their personal particulars, in order to validate their status as beneficiaries; Engage government departments and other community platforms to trace beneficiaries and members on unclaimed benefits list; Rectify errors by updating the system with the correct information provided by the clients; Send unclaimed benefit cases and documents successfully traced to Pretoria Head Office tracing division. Prepare cases for processing: Provide administrative support by collating the documentation required to process cases not traced to unclaimed benefits; Check the system against documentation provided in order to avoid issues with processing; Send death benefit form to client in accordance with benefit to which he/she is entitled; Capture accurate information onto database with respect to beneficiaries eligible for re-issues based on documentation provided. Verify cases: Perform data integrity checks, following standard processes; Generate weekly and monthly unclaimed benefit reports, reflecting the status of cases for the attention of the Assistant Manager and the Outbound Call Centre Agent.

Government Pensions Administration Agency
The Application deadline closed.
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