ASSISTANT DIRECTOR: CLIENT LIAISON AND COMMUNICATION

Full Time Agriculture, Land Reform and Rural Development (DALRRD) in National Government
  • Post Date: Jun 20, 2022
  • Apply Before : Jul 1, 2022
  • Salary: $382,245.00 - $382,245.00 / Annual
  • View(s) 0

Job Details

  • Offered Salary R382 245 per annum (Level 09)
  • Qualifications Bachelor Degree
  • Industry Agriculture
  • Reference REF NO: 3/2/1/2022/334
  • Centre Eastern Cape (East London)
  • Enquiries
    Ms A van Vuuren Tel No: (043) 701 8127 or Ms A Kili Tel No: (043) 701 8135
  • Where to submit application
    P.O.Box 1716, East London, 5201 or hand delivered to: Moors Street, Ocean Terrace, Block H Quigney 1st Floor, East London, 5201.
  • Notes
    African, Coloured, Indian and White Males and African, Coloured, Indian and White Females and Persons with disabilities are encouraged to apply.

Job Description

REQUIREMENTS : Applicants must be in possession of a Grade 12 Certificate and Bachelor’s Degree or National Diploma in Communications / Public Administration / Public Relations. 3 years’ experience in related work environment. Job related knowledge: Query management, Client relation management, Knowledge of Land Restitution Programme, Knowledge of Rural Development and Land Reform mandates, Business / Organizational management and Stakeholder management. Job related skills: Strong ability to communicate with members of the public at all levels, Analytical skills, Organizing skills, Interpersonal relations skills, Report writing skills, Communication skills, Strong business / Organizational acumen skills, Project / Programme management skills, Advanced computer literacy skills, Problem solving and decision-making skills. A valid driver’s license. DUTIES: Build and maintain client relationships. Administer client database. Ensure that services are delivered to customer specifications within the organizations business plan. Seek customer feedback and ensure that it is used to improve the provision of service standards. Make adjustments to services to improve quality and customer satisfaction. Strengthen relationships with the media: media visits and outings. Advise colleagues on enquiries received. Perform administrative functions. Ensure that communication takes into account social and cultural sensitivity and tact. Analyze communication environment (national and local) and submission of specific recommendations, i.e. communication environment reports. Provide ideas and information to colleagues which are accepted and supported. Identifies appropriate course of action when required and ensure that contingencies are in place. Apply technologies effectively to manage work priorities and work activities. Ensure that deadlines are met as set out in team and organization processes. Manage and resolve queries. Attend to daily walk in clients. Provide report back to internal and external clients. Provide communication and providing feedback on the status of claims to the external clients (claimants and stakeholders). Facilitate feedback sessions to inform claimants about the progress of their claims. Provide strong communication support to the operational division of the Restitution Office. Ensure all officials are clear on the vision and mission of the Commission in order to communicate correct message across the organization. Provide and facilitate the use of internal platforms to communicate to staff. Advise clients on land restitution programme. Arrange meetings between clients. Facilitate District Based Stakeholder engagements so as to inform the clients about the Land Restitution programme. Communicating progress by the office in settling and finalizing the restitution claims. Strengthen stakeholders engagements in the Province by hosting or attending the communication forums in the local municipalities, district municipalities and the Province in order to engage the relevant parties and share information on the progress of land restitution. Provide communication services. Communicate with the stakeholders by regular use of media and advertising platforms i.e. community radio station, local newspapers, television and social media space. Maintain and strengthen relations with media fraternity. Facilitate community outreach programmes as per communication plan

Agriculture, Land Reform and Rural Development (DALRRD)
  • Pretoria, Gauteng, Pretoria, Gauteng, 20 Steve Biko (formerly Beatrix) Street, Arcadia, 0002 View on Map
  • Apply Before : Jul 1, 2022
  • View(s) 0
The Application deadline closed.

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