REQUIREMENTS : Minimum educational qualification: Appropriate three-year National Diploma/Degree in administration or health or business field. Experience: Appropriate experience in general office administration. Appropriate experience in the health care and regulatory environments will be an added advantage. Inherent requirement of the job. A valid unendorsed (Code B/EB) drivers license. Willingness to travel throughout the Western Cape. Competencies (knowledge/skills): Knowledge of and insight into the Western Cape Ambulance Service Act, Western Cape Ambulance Services Regulations – 2012 (Provincial Notice 180), Mental Health Care Act, subsequent Mental Health Care Regulations, Guidelines for Licensing Community Mental Health Facilities in the Western Cape and applicable Health Care legislation. An understanding of clinical activities, needs, norms and standards across all types of ambulance / emergency medical services. Leadership qualities with excellent people, technical, conceptual and decision-making skills and the ability to represent the Department with confidence in engagements with internal and external clients, as well as other Departmental institutions. Working knowledge of legislation and guidelines relevant to ambulance services and mental health i.e. Ambulance Act 3 of 2010, Provincial Notice 180 or Emergency Medical Services Regulations – 2017, Mental Health Care Act (2002). Demonstrable computer literacy (Microsoft Word, Excel, PowerPoint, Outlook etc.), excellent report writing, drafting of documents and presentation skills. Ability to think critically and analytically, function independently and within a team context, being confident, self-motivated and showing initiative. Sound interpersonal, supervisory, communication and conflict management skills. Ability to communicate in at least two of the three official languages of the Western Cape. DUTIES : Render comprehensive administrative support to the Ambulance Service Advisory Committee and the Mental Health Advisory Committee to implement applicable legislation and decision-making procedures. Manage and supervise support personnels duties and support management to manage the unit and relevant resources. Effective and efficient communication with all ambulance service and mental health stakeholders and advise on procedural aspects relating to licensing as outlined within the relevant legislation. Offer support to the Deputy Director: Licensing & Inspectorate pertaining to Ambulance Services and Mental Health licensing in the Province. Knowledge of financial management principles and understanding of the levying and collection of fees in terms of applicable legislation.