CLIENT SERVICE OFFICER COID Vacancy

Full Time Employment and Labour in National Government
  • Post Date: Jul 22, 2022
  • Apply Before : Aug 5, 2022
  • View(s) 0

Job Details

  • Offered Salary R211 713 per annum
  • Qualifications Senior Certificate (Matric)
  • Industry employment-labour
  • Reference REF NO: HR 4/4/4/04/02
  • Centre Labour Centre: Soshanguve
  • Enquiries
    Mr SS Mdluli Tel No: 011 853 0478
  • Where to submit application
    Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand deliver at 77 de Korte Street, Braamfontein. FOR ATTENTION: Sub-directorate: Human Resources Management, Provincial Office: Gauteng
  • Notes
    Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to fully complete, initial and sign this form may lead to disqualification of the application during the selection process. A fully completed, initialled and signed new form Z83 (Section A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently updated comprehensive CV (with detailed previous experience) is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Foreign qualification must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned instruction/ requirements, as well as applications received late will not be considered. The Department does not accept applications via email or fax. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the above post. A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign an Internship performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s).

Job Description

REQUIREMENTS: A Grade 12 Senior Certificate. Knowledge: Public Service Act, PFMA and Treasury Regulations, Public Service Regulations, COIDA OHS, Promotion of Access to Information Act Customer Service (Batho Pele principles), Compensation fund value chain Compensation fund business strategies and goals. Skills: Business Writing Computer literacy, Listening, Telephone etiquette and Interpersonal. DUTIES: Register the claims on the Operational system. Receive and verify documents for registration. Assist with employer services at the kiosk, online system and service centres. Handle all service related queries and complaints.

Employment and Labour
  • Pretoria, Gauteng, 215 Francis Baard Street, Pretoria Central, 0001 View on Map
  • Apply Before : Aug 5, 2022
  • View(s) 0
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