REQUIREMENTS: A relevant undergraduate qualification (NQF level 7) as recognized by SAQA in Computer Science/ Information System/ Business Analytics/ Data Science and Artificial Intelligence or related Digital/ Technology discipline. A post graduate degree (NQF level 8) or Masters degree would be an added advantage. Successful completion of the Senior Management Pre-Entry Programme (Nyukela). Experience: 5-10 years experience as a Digital Transformation lead (middle or senior management) Knowledge: Proven track record of successfully creating and implementing digital transformation projects, preferably in an Education, Training and Development (ETD) environment. Extensive knowledge in designing digital products and services that solve both conventional and complex business solutions. Deep expertise and knowledge in delivering digital technologies. Knowledge of the evolving digital world on both the demand side (using technology) and the supply side (emerging technologies). Proven functional and technical proficiency across business and product digitization, big data analytics, and product development. Expertise in developing digitally focused business solutions, including knowledge of digital payments, and their translation into operations and IT. Competencies/skills: Highly effective digital and information technology skills. Ability to effectively lead people, process and technology change in a dynamic and complex operating environment.
DUTIES: The successful candidate will be responsible for leading, strategising and implementing the digital transformation roadmap and modernization of smart and sustainable systems for the National School of Government. Undertake effective resource planning, reporting, and co-ordination of digital transformation projects/ initiatives to deliver change in line with the NSG’s business requirements. Design, develop and rollout new fit-for-purpose digital solutions that support the NSG business model, including successful migration to SharePoint and Office 365 platforms. Develop automation solutions for manual systems to improve efficiency and ability to operate within the different business units. Review existing internal business processes and identify areas for digital improvement. Identify and implement digital-centric services and products, including in-house capabilities that are aligned to data analytics capabilities. Define the capabilities underpinning a seamless user experience across digital and non-digital channels, identify the various interaction points of users and undertake end-to-end. Mapping of the possible routes of users from different segments. Undertake digital research into the evolving future of ETD and develop insights into customer trends and disruptive technology. Develop new competency among NSG staff on data integration, data analysis and data visualization. Implement a Common Data Stack for analytics and intelligence that are premised on a well-defined business intelligence strategy, emphasising reflective and predictive analytics. Redefine business processes that place emphasis on automation and digitisation of processes, whilst also bringing about operational efficiency. Reconfigure the capabilities and delivery platform of the NSG by supporting and advising on internal digital leadership, appropriate organisational structure and technology architecture.
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