EB PROCESSOR (EB ADMINISTRATOR) – BENEFITS APPLICATION PROCESSING Job Vacancy

Contract Government Pensions Administration Agency in National Government
  • Post Date: Jul 22, 2022
  • Apply Before : Aug 5, 2022
  • View(s) 0

Job Details

  • Offered Salary R211 713 per annum (Level 06) (basic salary), plus 37% in lieu of benefits
  • Qualifications Diploma
  • Industry Business, finance and economy
  • Reference REF NO: PBAP/EB-OPS/2022/07-VARIOUS-C
  • Centre Pretoria Head Office (Deployed In Withdrawals, Pensioner Maintenance and Special Projects)
  • Enquiries
    Felicia Mahlaba on Tel No: 012 319 1455
  • Where to submit application
    It is mandatory to email your application (comprehensive CV and new Z83 signed) to [email protected] quoting the reference number in the subject heading of the email.
  • Notes
    Take note of the requirements regarding a new Z83 effective 1 January 2021 as per the DPSA regulations as well as all other requirements specified in the footer. Take note of Circular 19 of 2022 regarding the practice note on the Z83 application and completion thereof. The certification of all supporting documents will be expected of the shortlisted candidates only. Interviews may be conducted via a virtual medium which will be discussed with each shortlisted applicant. The applicant should have the necessary data and equipment for this purpose. Correspondence will only be conducted with the short-listed candidates. If you have not been contacted within six (6) months after the closing date of this advertisement, please accept that your application was unsuccessful. The purpose of the roles is to provide administrative support for the processing and payments of pension claims. Various EB Processor contract positions are available in Pretoria Head Office to be deployed across Withdrawals, Special Projects and Pensioner Maintenance units respectively, on a 12 months’ contract.

Job Description

REQUIREMENTS: An appropriate three (3) year tertiary qualification at least 360 credits (preferably in administration/finance) with 18 months proven experience in the administration/processing of Retirement fund/Employee Benefits or Senior Certificate (ideally with either Mathematics or Accounting as a passed subject) with 3 years proven experience in administration/processing of Retirement fund/Employee Benefits. Experience of the MS Office package, with particular focus on MS Excel. Preference may be given to candidates with experience and exposure to the Withdrawals, Special Projects and Pensioner Maintenance environments within the last 12 months. Knowledge of standards and procedures of claims processing. Knowledge of HR matters. Policy formulation. Stakeholder management. Analytical thinking. Financial management. Good communication skills. Attention to detail. Customer orientation. Creative thinking. Negotiation skills. Logical thinking. Production driven. DUTIES: The successful incumbent will be responsible for a wide variety of tasks which include the following but not limited to: Process Claims: Review applications/claims received for various types of exits or claims. Check that all supporting documentation is attached as per the requirements of the specific claim. Evaluate the member records reflected in the documentation and update accordingly to ensure accurate information is reflected. Request member’s information for inclusion in the benefits application form, where missing information is identified. Process payment of claims. Review the initial payment, based on a review of the particulars of the case. Reconcile purchase of service figures, checking that all outstanding service has been calculated correctly for payments. Upload supporting documentation for benefit payments, ensuring accuracy. Checking whether beneficiaries indicated qualify as dependents according to set criteria, for instructions for payments. Review the calculation against the information available on the member records, confirming whether correct or supplying reasons for rejection. Review the summary of rejected applications/claims; identifying reasons for rejection based on rules of the various Funds/schemes. Route the rejected applications/claims – in terms of the standard procedure. Ensure that all exceptions (where applicable) related to death distributions, service period recognition verification, fraud and risk issues, contribution adjustments, benefit distribution verification, payment reversals, unclaimed benefits, standard legal issues and the updating of banking details have been resolved in accordance with the relevant policies and procedures. Check that all documentation required for payment is attached and that the correct benefit is being paid to the member, based on established criteria. Review the benefit application form and validate the content. Initiate the payment instruction.

Government Pensions Administration Agency
The Application deadline closed.
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