Job Detail

  • Offered Salary R257 508 – R303 339 per annum (Level 07
  • Qualifications Diploma
  • Industry Research, science & technology
  • Reference REF NO: DEDEA/2021/09/41
  • Centre Joe Gqabi Region
  • Enquiries
    can be directed to Mr T. Gantsho at Tel No: 043 605 7091
  • Where to submit application
  • Notes
    effective from 01 January 2021 obtainable from any Public Service department or on the internet at (an unsigned Z83 usually disqualify an applicant, however, the Z83 in the e?recruitment system is currently un-downloadable and therefore unsignable – applicants applied via the system therefore will not be disqualified), and should an application be received using the incorrect application for employment (Z83), it will not be considered. And Z83 should be accompanied by a recently updated, comprehensive CV including at least two contactable referees as well as copies (copies need not be certified) of all qualification(s) [Matric certificate must also be attached] and ID-document and Driver’s license [where applicable]. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of his/her Permanent Residence Permit to his/her application. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA) (It is the responsibility of applicants in possession of foreign qualifications to submit evaluated results by the SAQA). Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within three (3) months after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record check, citizenship verification, financial/asset record check, qualification/study verification and previous employment verification). Successful candidates will also be subjected to security clearance processes. Where applicable, candidates will be subjected to a skills/knowledge test. Successful candidates will be appointed on a probation period of twelve (12) months. The Department reserves the right not to make appointment(s) to the advertised post(s). Persons with disability and women are encouraged to apply. For SMS posts all shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job. The selection panel will recommend candidates to attend a generic Managerial competency assessment in compliance with the DPSA Directive on the implementation of competency?based assessment. In terms of DPSA Directive for SMS appointments, applicants are required to produce or attach a pre-entry Certificate for entry into the SMS posts and the full details can be sourced by following the link:

Job Description

REQUIREMENTS: National Senior Certificate, A National Diploma (NQF level 6)/ Degree (NQF level 7) qualification in Information Technology/Systems. Minimum of one years’ experience in the Information Technology/Systems environment. 97 Information Technology Infrastructure Library (ITIL) or Microsoft Operation Framework (MOF) certification will be an added advantage. Working knowledge of Windows systems like Windows 7, 8 & 10, Office 2010, 2013 and 2016 Operating systems. Knowledge of server environment i.e. Windows Server 2012 & 2016, Exchange 2016 operating systems. DUTIES: To provide first and second line support for all staff in the Department. Be able to support staff over the phone, through e-mail, in person (for walk-in customers) and self-service. To diagnose and resolve software and hardware (Desktop, Network, Server and mobile devices) incidents, including operating systems and across a range of software applications. To assist all users with any logged IT related incident when called upon. Implement network policies and procedures and other projects. Compile and maintain network configuration. Ensure update of anti-virus software. To accurately record, update and document requests using the IT service desk system. To install and configure new IT equipment. To resolve incidents technical colleagues at all levels in the organization. Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes. To work within the relevant legislation, policies and procedures (ITIL). Maintain the smooth running of IT Transversal system i.e. BAS, PERSAL, LOGIS, and non-transversal System. Ensure maximum up time of network equipment through accurate and early response with video conferencing, printers, copiers and scanners.

The Application deadline closed.

Required skills

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