REQUIREMENTS : Minimum educational qualification: Appropriate 3-year Health related National Diploma/Degree registrable with a South African Statutory Health Professions Council or South African Nursing Council or equivalent. Experience: Appropriate experience in Health Services. Competencies (knowledge/skills): Knowledge of the Quality Management Framework as well as the Occupational Health and Safety Act, Infection Prevention and Control standards, and Health Risk Management. Strategic leadership and management skills in creative problem solving, decision-making, research, with the ability to analytically interrogate information, and prepare and present reports to internal and external stakeholders using the Microsoft Office Suite (Excel, Word, PowerPoint and Outlook). Ability to direct a multi-disciplinary team within the parameters of matrix management to ensure good quality Healthcare in the Institution, understanding healthcare legislation and related legal and ethical healthcare practices. Good verbal and written communication skills in at least two of the three official languages of the Western Cape. DUTIES : Effective development, coordination, monitoring and evaluation of the quality management programme, and quality improvement initiatives. Ensure effective systems are developed and maintained for assurance including Occupational Health and Safety, Infection Prevention and Control, Risk Management and Disaster Management. Coordinate interventions aimed at improving the patient experience and respond to consumer enquiries by investigating and managing complaints and adverse incidents within the context of Functional Business Unit (FBU) management, in addition to supporting activities that demonstrate appreciation and care of staff. Ensure that the Institution achieves compliance with all applicable regulatory requirements including the Ideal Hospital Monitoring Framework requirements and the OHSC Norms and Standards, and coordinate and participate in audits to maintain quality. Collect and analyse statistical data and prepare management reports to internal and external stakeholders. Develop standard operating procedures in line with applicable health policies and standards
The Application deadline closed.