Secondment Opportunity within the Contact Centre Service Agent Contact Centre (T10)

  • Full Time
  • Johannesburg, Gauteng, Megawatt Park, Maxwell Drive, Sunninghill, Sandton, 2001 View on Map
  • @Eskom Holdings SOC Ltd posted 4 weeks ago
  • Posted : Sep 22, 2021 -Accepting applications
  • View(s) 70

Job Detail

  • Qualifications Diploma
  • Industry Mining, minerals & energy
  • Reference Reference Number : LMSCC20092021
  • Centre Emalahleni
  • Where to submit application
    https://secapps.eskom.co.za/sites/Recruitment/Pages/Secondment-Opportunity-within-the-Contact-Centre-for-a-24-month-assignment.-Service-Agent-Contact-Centre-(T10)Mpumalanga-EM.aspx
  • Notes
    “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.” “Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”

Job Description

Minimum Requirements Qualification(s): Relevant 3 year Diploma or related Related Minimum Experience : 3 Years related experience , Experience in working with customers and customer relations Key Responsibilities : Handling inbound and outbound interactions , Handling back-office activities (non-technical dispatch & follow Up’s) , Handling multi-media activities and outbound (pro-active customer interaction) campaigns , Strive for excellence in customer interaction and service improvement ? Supports marketing, sales and customer service processes , Perform vending, prepaid and easy pay activities

The Application deadline closed.

Required skills

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