SENIOR TELECOM OPERATOR

Full Time Agriculture, Land Reform and Rural Development (DALRRD) in National Government
  • Post Date: Jun 20, 2022
  • Apply Before : Jul 1, 2022
  • Salary: $211,713.00 - $211,713.00 / Annual
  • View(s) 0

Job Details

  • Offered Salary R211 713 per annum (Level 06)
  • Qualifications Senior Certificate (Matric)
  • Industry Agriculture
  • Reference REF NO: 3/2/1/2022/347
  • Centre Western Cape (Cape Town)
  • Enquiries
    Mr S Zwane Tel No: (021) 409 0605
  • Where to submit application
    Private Bag X10, Mowbray 7710 or hand delivered to: 14 Long Street, 1st Floor, Cape Town, 8001.
  • Notes
    African, Indian and White males and Indian and White females and Persons with disabilities are encouraged to apply.

Job Description

REQUIREMENTS: Applicants must be in possession of a Grade 12 Certificate. 1-year relevant working experience within the switchboard environment. Job related knowledge: Knowledge of Microsoft package. Job related skills: Telephone etiquette skills, Computer literacy, Customer care skills, Good communication skills, Interpersonal skills, Switchboard operation skills. Ability to communicate well with people at different levels and different backgrounds. Ability to learn the Department’s service delivery components. Ability to take initiatives and work independently. Ability to organize and prioritize work. DUTIES: Render telephone services. Keep and maintain incoming and outgoing calls register of the component. Screen and forward incoming calls. Receive and record telephone messages. Develop and maintain a database of contact numbers for all officials. Provide information to clients and address all general enquiries. Render customer services. Ensure that customers are referred promptly and correctly. Ensure that customers are attended to at all times. Supply basic information to customers regarding the Department’s services when required. Manage switchboard services. Operate switchboard by answering incoming and outgoing calls at all times. Keep database of other important contact numbers on an on-going basis. Report fault on the telephone system and report to supervisor and service provider when needed. Identify and inspect default and defective equipment’s. Utilize the telephone management system to monitor telephone cost on an ongoing basis. Ensure that switchboard and all telephone lines are in good working condition at all times. Administer telephone accounts. Complete telephone register and submit to the supervisor. Implement barring and other facilities. Update internal telephone directory when required. Distribute internal telephone directory to internal user’s when required. Print telephone cost reports for each extension monthly. Allocate and monitor pin codes.

Agriculture, Land Reform and Rural Development (DALRRD)
  • Pretoria, Gauteng, Pretoria, Gauteng, 20 Steve Biko (formerly Beatrix) Street, Arcadia, 0002 View on Map
  • Apply Before : Jul 1, 2022
  • View(s) 0
The Application deadline closed.

More Jobs From Agriculture, Land Reform and Rural Development (DALRRD)

View all jobs

Join SA Gov Jobs

Login or Join SA Gov Jobs to view job details, and get access to other free awesome features, like Resume Management, Online Job Applications, Profile Building, Job Notifications, Job Matching, electronic Z83 Management and other great features.