Service Agent Customer Service Area x1 (Dx) Lephalale

Eskom Holdings SOC Ltd
  • Post Date: Mar 4, 2022
  • Apply Before : Mar 11, 2022
  • View(s) 49

Job Details

  • Qualifications Diploma
  • Industry Business, finance and economy
  • Reference Reference Number : LOU175SR
  • Centre Limpopo
  • Where to submit application
    https://secapps.eskom.co.za/sites/Recruitment/Pages/Service-Agent-Customer-Service-Area-x1-(Dx)-Lephalale.aspx
  • Notes
    “If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

Job Description

Minimum Requirements Qualification(s): Relevant 3 year Diploma Experience: • 3 Years – Customer Service experience Skills and Competencies • Behavioral Integrity, honesty, trustworthiness, professionalism • Leadership: Team player, motivating teams, coaching, mentoring, developing etc. • Knowledge: Organization knowledge (Eskom) Bilingual/ Multi-lingual Counselling and conflict handing • Skill: – Planning and organizational – Telephone skills – Computer skills – Communication and interpersonal skills Stress Management skills • Attributes: Colour blindness, physical disabilities that might hinder performance • Assessment: Clear definition of the means through which the actual job requirement will be measured at or after the interview. In other words what are those key elements that must be demonstrated by the individual in order to assure capacity Key Responsibilities • Directs the daily customer Service activity operations • Responsible for Customer data • Handle generic service activities • Build a relationship between the customer base and “Eskom: via regular proactive interventions • Conducts all conventional measurement and meter related tasks • Processes and conducts credit Revenue and Credit Management processes • Perform vending and activities • Processing quotations and connections activities

Eskom Holdings SOC Ltd
  • Johannesburg, Gauteng, Megawatt Park, Maxwell Drive, Sunninghill, Sandton, 2001 View on Map
  • Apply Before : Mar 11, 2022
  • View(s) 49
The Application deadline closed.

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