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ASSISTANT DIRECTOR: STAKEHOLDER MANAGEMENT

Employment and Labour

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REQUIREMENTS: A Three-year tertiary qualification in Stakeholder Management/Public Relations/Project Management. 4 years? functional experience in Stakeholder Management of which 2 years in Senior Officer Experience. Knowledge: Compensation Fund policies, procedures and processes. Customer Services principles (Batho ? Pele principles). Government Communication information system guidelines (Corporate Identity Guideline). Customer Relationship Management. Fund Governance and Risk Management. Budgeting and Financial Management. Stakeholder Liaison. Communication or Media Liaison. Publication production and publishing environment. Technical Knowledge Legislative requirements: Compensation for occupational injuries and diseases Act (COIDA). Public Service Act. Public Finance Act (PFMA). National Treasury regulations. Preferential Procurement Policy Framework. Promotion of Access to Information Act. Promotion of Administrative Justice Act. Minimum information security standard (MISS). Protection of Personal Information Act (POPI) Skills: Client orientation and customer focus. Communication (verbal and written). People and performance management. Problem Solving and analysis. Planning and Organizing. Decision Making. Project Management. Computer literacy. Conflict management. Research Skills. Analytical Skills. Advertising DUTIES: Implement stakeholder management strategies and policies. Establish and manage Stakeholder management relationships. Participate in all stakeholder management engagements. Management of resources in Sub-directorate.

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