SASSA appeal status check for R350 payments online. The South African Social Security Agency (SASSA) has made appeal submissions and status checks easier for all SRD R350 grant beneficiaries.
SASSA Appeal Status Check
How to Submit an Appeal for the SASSA R350 SRD Grant
Your SASSA SRD R350 grant could be declined for various reasons, whatever the reason might be, you are allowed to dispute the rejection by lodging an appeal.
Appeals are to be submitted within 30 days of receiving the status and are to be submitted through the DSD appeals website.
To appeal follow the steps below:
What you Need to submit your SASSA SRD R350 Appeal
To successfully file for an appeal, you will need to have the following:
- Your ID Number.
- Cell phone number used when applying.
- A smartphone or computer with a good internet connection.
The Independent Tribunal will receive your appeal submission and will update you on the outcome within 60 – 90 days from the day the appeal was lodged.
For each month that a person is rejected by SASSA, an appeal application must be filed. Therefore, the Independent Tribunal’s ruling will only apply to the particular month to which the appeal relates. Therefore, it is to your best advantage to file an appeal as soon as you receive a SASSA rejection notification and not wait.
The Independent Tribunal will verify and revalidate the numerous SASSA databases used for the purpose of evaluating the appeal application, including the verification databases of insufficient means with banks, which may show income or alternative financial support.
There will be no further internal appeals allowed; the Independent Tribunal’s ruling is final. In accordance with the Promotion of Administrative Justice Act of 2000, the appellant has 180 days from the date of the Independent Tribunal’s judgment to file an appeal with the High Court for judicial review.
Contact the Department of Social Development Independent Tribunal for Social Assistance Appeals (ITSAA) on 0123127727 or grantappeals@dsd.gov.za for additional assistance.
How do I Check my SASSA SRD Status for this Month?
You can check the status of your SASSA R350 grant for this month online through the SRD website, via WhatsApp (082 046 8553), or the Moya App. You will have to download the Moya App from Google Play Store.
Check Your SASSA Status for SRD R350 Payments Now
How to Check SASSA Appeal Status Via Moya App
Checking your SASSA appeal status online has been made easy and affordable via the Moya App.
Moya App is a data free to use application that allow users of the following networks; Vodacom, MTN, Cell C, and Telkom to use free of charge.
Through this app, one can access the SRD R350 services which incudes checking your application or SASSA appeal status.
Here is a step-by-step guide on how to check you SASSA appeal status online using the Moya App:
- Download and install the Moya App: You can download the app from Google Play Store or Apple App Store.
- Launch the app and register: You will be required to provide your personal detail, including your cell phone number which will be used for verification.
- Access the SASSA SRD grant services: When logged in, click on “Discover” and then “Money” option. Look for “SRD zero rated” option and click on it to access the service. You will be directed to the SRD page, scroll down to “check SASSA SRD status” tab.
- Fill in your ID number and cellphone number as required and submit.
- View your SASSA appeal status: The status for your application will be visible on your screen. You will be able to see if you are approved, declined, or if your application is still pending review.
Why Your SASSA R350 Grant Has Been Declined
The SA Social Security Agency (SASSA) has listed several reasons why applications for the R350 social relief of distress grant may be declined by the agency.
One of the major reasons why many applications are declined is that applicants have other identified sources of income or are registered for assistance with Unemployment Insurance Fund (UIF) and National Student Financial Aid Scheme (NSFAS).
Applicants who have been declined have 30 days (from the day their status was updated) to submit an appeal for reconsideration.
List of Reasons Why your SASSA SRD R350 Grant may have been Declined
1. Alternative income source identified
SASSA may reject your application if they discover during verification that you received funds in a particular month that exceeded the required qualifying threshold of R595 for the period of August 2021 to March 2022, R350 for the period of April 2022 to July 2022, and R624 for the period of August 2022 to March 2023.
2. Identity verification failed
SASSA may reject your application if the information you submitted throughout the application procedure does not match the information at the Department of Home Affairs.
Applicants whose SRD Grant application was denied due to erroneous name and surname information can alter their information by filling out the blanks on the SRD website.
Please enter your ID Number, first name, and surname exactly as they appear on your South African green ID Document or Smart ID Card. Your names and surnames will be updated only if they match the information in the Department of Home Affairs database.
Double-check the information you provide when applying and be certain that you use your own details for your application as SASSA will not be making payments to details that don’t match.
3. Existing SASSA grant recipient, NSFAS, and UIF
The R350 grant is only offered to individuals who do not qualify for any other grants, such as disability, old, or war veteran grants. If you are an NSFAS beneficiary or have a UIF account, your application will be denied.
4. Debtor
SASSA may reject your application if they discover after the fact that you received the R350 grant for a month (or longer) that you did not qualify for. The grant will be withheld and will be reinstated only after all outstanding R350s have been recovered, and only if you still qualify.
5. Age outside the range (<18 or >60)
One of the key eligibility requirements for the SASSA R350 grant is you must be between the ages of 18 and 60. As a result, if you do not fulfil the age requirement within the consideration period, your application may be denied.
6. Government Payroll Registered
If you are employed by any government institution, your application for the R350 grant will be declined.
7. Deceased Record at Home Affairs
Your application may be declined if SASSA identifies that you are registered as a deceased at the DHA database.
There could be several reasons why your SASSA SRD R350 grant has been declined. Some other common reasons include:
- Not meeting the eligibility criteria for the grant.
- You might have provided incorrect or incomplete information on the application form.
- You have outstanding debts or arrears with SASSA.
- Have already received the grant for the current period.
- The applicant has been flagged for fraud or suspicious activity.
- The bank account details submitted were incorrect or not updated.
- The applicant is a minor and does not meet the age criteria.
- The applicant’s application is pending review or investigation.
It’s important to note that SASSA will communicate the reason for the decline to the applicant. In order to find out the specific reason for the decline, you will need to check the status of your application either online via the SRD website or via WhatsApp by sending a text to 082 046 8553.
You may check the status of you application for each month on the SRD website and if you have been decline for any of the above mentioned reasons and you disagree with the decision, regardless of why you were rejected, you may file an appeal on the DSD appeals website within 30 days but no more than 90 days.
Click here to find out where to Collect Your SASSA SRD R350 Grant
Click here for a detailed article on SASSA Grants September 2023 Payment Dates
FAQs
Who is eligible for the SASSA SRD R350 grant?
Individuals who are over the age of 18, not receiving any other form of social grant or unemployment insurance, and not earning an income are eligible for the SASSA SRD R350 Grant. In addition, individuals must be South African citizens, refugees, or permanent residents, and must provide proof of residence and identification.
How do I apply for the SASSA SRD R350 grant?
The application process is strictly online; through the SASSA SRD website or via WhatsApp by sending a text to 082 046 8553 and following the instruction. Here is detailed guide on how to apply for the SRD R350 grant: https://sagovjobs.co.za/how-to-apply-for-sassasrd-r350-grant/
What are the requirements for the SASSA SRD R350 grant?
The requirements to qualify for the SASSA SRD R350 Grant include being over the age of 18, not receiving any other form of social grant or unemployment insurance, and not earning an income. In addition, individuals must be South African citizens or permanent residents, and must provide proof of residence and identification.
How much money will I receive with the SASSA SRD R350 grant?
Individuals who are approved for the SASSA SRD R350 Grant will receive a monthly payment of R350.
How often will the SASSA SRD R350 grant be paid out?
The SASSA SRD R350 Grant is paid out on a monthly basis.
How can I use the SASSA SRD R350 grant money?
How you use the money is all up to you. The money from the SASSA SRD R350 Grant can be used to pay for basic needs such as food, rent, electricity, and other expenses.
What are the documents required to apply for the SASSA SRD R350 grant?
The documents required to apply for the SASSA SRD R350 Grant include proof of residence, identification, and proof of income or lack thereof.
How long is the SASSA SRD R350 grant valid for?
The SASSA SRD R350 Grant is a temporary measure, the government has extended it multiple times in response to the ongoing economic crisis caused by the COVID-19 pandemic, so the validity of the grant changes from time to time. For now, the grant is said to expire in March 2024.
What are the channels of payment for SASSA SRD R350 grant?
The SASSA SRD R350 grant is paid out through various channels, including retailers cash pay points, bank transfers, and cash send.
What happens if the grant is not paid out or if the grant is stopped?
If the grant is not paid out, it may be due to a lack of funds or a delay in the payment process. If the grant is stopped, it may be because the individual no longer meets the eligibility requirements or because the grant program has been discontinued. In both cases, it is recommended to contact SASSA for more information.
How do I change my banking details?
You can update your banking details on the SRD website https://srd.sassa.gov.za/. You will be required to submit your ID number. An Sms with a secure link, unique to you will be sent to the mobile phone number which you registered during application. Click on the link and follow the instructions carefully.