ASSISTANT DIRECTOR: ICT SUPPORT is a South African government vacancy at Department of Health (DoH). This job is part of Circular 21 of 2026 from the DPSA. centre: Pretoria | closing date: 06 July 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Applications
Where to send your application.
The Director-General, National Department of Health, Private Bag X399, Pretoria. 0001. Hand delivered application may be submitted at Reception (Brown Application Box), Dr AB Xuma Building, 1112 Voortrekker Rd, Pretoria Townlands 351-JR or should be forwarded to vacancies@Health.gov.za quoting the reference number on the subject e-mail.
Directorate
Information Communication Technology
Salary
R487 197 per annum, (plus competitive benefits)
Centre
Pretoria
Requirements
- A Grade 12 certificate and NQF 6 qualification in Information Technology/Computer Sciences.
- ITIL certificate and ICT Governance and Ethics will be an advantage.
- Certification in CAN, CNE, MCITP, A+, N+, Networking+, Security+, Mobility+, CISA, CISM, CRISK, CGEIT as well as Microsoft certifications like MOS, MSCA Desktop will be an added advantage.
- At least three (3) years’ experience at a supervisory level in Information Technology environment.
- Experience in supporting transversal applications e.g.
- BAS, PERSAL, Logis, Safetyweb and Firewall as well as in ICT policy, process, procedure and standard development, Microsoft environment, open source and directory authentication systems and services.
- Knowledge of procedure and process for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals such as printers and related hardware.
- Monitoring the LAN’s and WAN’s.
- Knowledge of the OSI model as well as Government Transversal Systems and Financial Systems.
- Good communication (verbal and written), technical, interpersonal, problem solving and organizing skills.
- Ability to work under pressure and in a team as well as able to travel when required.
- A valid driver’s license.
Duties
- Manage, maintain, and ensure the availability of communication systems.
- Provide ICT service support for the computer software and applications, computer hardware, computer networks (Wide Area Network {WAN}, and Local Area Networks {LAN}), Virtual Private Network {VPN}, Multi-Protocol Label Switching {MPLS}).
- Management and support for the Transversal Systems (Application software, connectivity, computer client software).
- Manage, monitor and report on ICT service support and delivery.
- Ensure ICT service requests and incidents are reported, addressed and resolved as per the service standards.
- Ensure contractors deliver service correctly.
- Manage resources, ICT risks and audit queries.
- Manage staff performance in line with PMDS, including performance agreements and reviews.
- Establish contingency plans with backup resources for ICT service support and delivery.
- Assistance in the planning and research of ICT policy.
- Development, review, and documentation of ICT policies, processes, procedures, and standards.
- Development and implementation of network capacity management plans.
- Management and maintenance of physical security systems.
- Develop strategy for Ndoh Datacentre and physical environment controls as well as implement server environment controls in alignment to audit requirements and governance control and good practice.
- Manage customer relations.
- Liaise with users and work groups on their needs, questions, requests and problems with regard to network services.
- Investigate current computers and compare with new trends and ensure current technology is capable.
Enquiries
Mr A Mabuza Tel No: (012) 395 8647
Department Notes
All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements, and the other must be an integrity (ethical conduct) assessment. All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. Applications should be submitted on the new Z83 form obtainable from any Public Service department and should be accompanied by a CV only (previous experience must be comprehensively detailed). The Z83 must be fully completed (in line with DPSA Practice note), failure to comply will automatically disqualify the applicant. Applicants are not required to submit copies of qualification and other relevant documents on application. Certified copies of qualifications and other relevant documents will be requested prior to the final selection phase. Applications should be on one PDF format (If emailed). Applications received after the closing date and those that do not comply with the requirements will not be considered. It is the applicant’s responsibility to have foreign qualifications and national certificates (where applicable) evaluated by the South African Qualification Authority (SAQA). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to fill the posts. The successful candidate will be subjected to personnel suitability checks and other vetting procedures. Applicants are respectfully informed that correspondence will be limited to short-listed candidates only. If notification of an interview is not received within three (3) months after the closing date, candidates may regard their application as unsuccessful. The Department will not be liable where applicants use incorrect/no reference number(s) on their applications.
Original Text
SALARY : R487 197 per annum, (plus competitive benefits)
CENTRE : Pretoria
REQUIREMENTS : A Grade 12 certificate and NQF 6 qualification in Information Technology/Computer Sciences. ITIL certificate and ICT Governance and
Ethics will be an advantage. Certification in CAN, CNE, MCITP, A+, N+,
Networking+, Security+, Mobility+, CISA, CISM, CRISK, CGEIT as well as
Microsoft certifications like MOS, MSCA Desktop will be an added advantage.
At least three (3) years’ experience at a supervisory level in Information
Technology environment. Experience in supporting transversal applications e.g. BAS, PERSAL, Logis, Safetyweb and Firewall as well as in ICT policy,
process, procedure and standard development, Microsoft environment, open source and directory authentication systems and services. Knowledge of
procedure and process for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals such as printers
and related hardware. Monitoring the LAN’s and WAN’s. Knowledge of the OSI model as well as Government Transversal Systems and Financial Systems.
Good communication (verbal and written), technical, interpersonal, problem solving and organizing skills. Ability to work under pressure and in a team as
well as able to travel when required. A valid driver’s license.
DUTIES : Manage, maintain, and ensure the availability of communication systems. Provide ICT service support for the computer software and applications,
computer hardware, computer networks (Wide Area Network {WAN}, and Local
Area Networks {LAN}), Virtual Private Network {VPN}, Multi-Protocol Label
Switching {MPLS}). Management and support for the Transversal Systems
(Application software, connectivity, computer client software). Manage, monitor and report on ICT service support and delivery. Ensure ICT service requests
and incidents are reported, addressed and resolved as per the service standards. Ensure contractors deliver service correctly. Manage resources,
ICT risks and audit queries. Manage staff performance in line with PMDS, including performance agreements and reviews. Establish contingency plans
with backup resources for ICT service support and delivery. Assistance in the planning and research of ICT policy. Development, review, and documentation
of ICT policies, processes, procedures, and standards. Development and implementation of network capacity management plans. Management and
maintenance of physical security systems. Develop strategy for Ndoh
Datacentre and physical environment controls as well as implement server environment controls in alignment to audit requirements and governance
control and good practice. Manage customer relations. Liaise with users and work groups on their needs, questions, requests and problems with regard to
network services. Investigate current computers and compare with new trends and ensure current technology is capable.
ENQUIRIES : Mr A Mabuza Tel No: (012) 395 8647
Official source
This vacancy was imported from DPSA Circular 21 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.