Circular 31 of 2026 · Post 31/53 · Ref RECRUIT 2026/317

ADMINISTRATIVE OFFICER: COMPLAINTS INVESTIGATION

National Prosecuting Authority

  • CentrePretoria: Head Office
  • LevelLevel 07
  • Posts2 posts
Closing date: Closes today

Job details

Circular
31 of 2026
Page No.
9
Circular Post
31/53
Reference number
RECRUIT 2026/317
Department
National Prosecuting Authority
Centre
Pretoria: Head Office
Salary
R338 106 per annum (Level 07), (excluding benefits)
Number of posts
2
Closing date
14 September 2026

Application and salary information

Salary

R338 106 per annum (Level 07), (excluding benefits)

Application route

Complete submission instructions are provided under How to apply.

Requirements

  • An appropriate three (3) year Diploma (NQF 6) in Policing, Forensic Investigation, Internal Auditing and Criminology.
  • Two (2) years relevant experience.
  • Demonstrable competency in acting Independently, Professionally, Accountable and with Credibility.
  • Certification as an Ethics Officer will be an added advantage.
  • Knowledge of legislation and regulations pertaining to Public Service Administration including the Public Service Act 103 of 1994, NPA Act, Basic Conditions of Employment Act, Public Service Regulations 2016, Public Finance Management Act, No.1 of 1999, Protected Disclosures Act 26 of 2000, Public Administration Act 11 of 2014.
  • General computer literacy skills and knowledge in programs such as Ms Word, Excel, Ms outlook and PowerPoint.
  • Good presentation skills.
  • Written and verbal communication skills.
  • Research skills and interpersonal skills.
  • Willing to travel extensively.
  • Candidates to be appointed in or assigned to the Office for Ethics and Accountability (OEA) must disclose to the office particulars of all registrable financial interests, obtain security clearance following a vetting conducted in terms of the National Strategic Intelligence Act 1994 as well as a Lifestyle review conducted.
  • No previous convictions or pending cases.
  • Good administration skills.
  • People management and empowerment.
  • Strategic capability and leadership.
  • Planning and prioritising skills.
  • Customer focus and responsiveness.
  • Problem solving and Decision Making.
  • Valid driver’s license.

Duties

  • Ensure proper complaints management process.
  • Prepare updates and provide progress reports on complaint under investigation.
  • Disseminate complaints to investigators for investigations.
  • Compile and provide statistics and progress reports on investigations.
  • Provide administrative support within the Directorate by handling routine enquiries.
  • Keep and maintain the incoming and outgoing register for the office.
  • Record, organize, store, capture and retrieve correspondence and data.

Enquiries

Salome Modibedi Tel No: (012) 845 6813

How to apply

Where and how to submit your application.

Notes and Z83 guidance

  • Applicants must apply by submitting applications on the most recent Z83 form obtainable from any Public Service Department or on the DPSA web site link: https://www.dpsa.gov.za/newsroom/psvc/ and a comprehensive CV only (with detailed experience information).
  • Failure to do so will result in your application being disqualified.
  • Only shortlisted candidates will be required to submit certified copies of qualifications and other relevant documents on or before the day of the interview following communication from Human Resources. Foreign qualifications must be accompanied by an evaluation report issued by SAQA (only when shortlisted). It is the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide proof of such evaluation (only when shortlisted).
  • All applications must reach the NPA on/or before the closing date.
  • No late applications will be accepted/processed. Documents should not be password protected, and ZIP files will be blocked. The NPA cannot be held responsible for server delays.
  • All applications must reach the NPA on/or before the closing date.
  • No late applications will be accepted/processed. The applicant’s attention is drawn to the fact that the NPA uses an Electronic Response Handling System in terms of e-mailed applications. Please Do Not contact the NPA directly after you have e-mailed your applications to enquire if your application(s) have been received. If you have not received an acknowledgement of receipt within one week after the closing date, then you can contact the NPA. The NPA reserves the right not to fill any particular position. If you do not hear from us within (6) six months from the closing date of the advert, please accept that your application was unsuccessful.
  • Successful candidates will be subjected to a security clearance of at least confidential. Appointment to this position will be provisional, pending the issue of security clearance. Fingerprints will be taken on the day of the interview. The social media accounts of shortlisted applicants may be accessed as part of the verification process. A valid driver’s license will be a requirement where applicable.
  • All shortlisted candidates, including SMS, shall undertake two preentry assessments which are, a practical exercise and an integrity (ethical conduct) assessment.
  • All SMS posts will be subjected to a lifestyle audit. SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the NPA.
  • All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity. A pre-entry certificate obtained from the National School of Government (NSG) is required for all SMS applicants for Public Service Act positions in the NPA (SMS pre-entry certificate to be submitted prior to appointment). NPA Act appointments are exempted from the pre-entry certificate requirement. This is a Public Service specific training programme. The name of the course is Certificate for entry into the SMS. The full details can be sourced from the link https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme/..
  • Applicants are advised that from 1 January 2021 a new application form for employment (Z83) is in use. The new application for employment form can be downloaded at www.dpsa.gov.zavacancies. From 1 January 2021 should an application be received using the incorrect (old) application for employment (Z83), it will not be considered. NB!
  • Applicants Who Are Successful Must Please Note That The NPA Is Not In A Position To Pay Resettlement Costs

Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.

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Disclaimer: SA Gov Jobs is an independent job information service and is not a government department. This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.

Original Text
POST 31/53 : ADMINISTRATIVE OFFICER: COMPLAINTS INVESTIGATION REF NO: RECRUIT 2026/317 (X2 POSTS)
Office for Ethics and Accountability
(Re-adverts)
SALARY : R338 106 per annum (Level 07), (excluding benefits)
CENTRE : Pretoria: Head Office
REQUIREMENTS : An appropriate three (3) year Diploma (NQF 6) in Policing, Forensic Investigation, Internal Auditing and Criminology. Two (2) years relevant
experience. Demonstrable competency in acting Independently,
Professionally, Accountable and with Credibility. Certification as an Ethics
Officer will be an added advantage. Knowledge of legislation and regulations pertaining to Public Service Administration including the Public Service Act 103
of 1994, NPA Act, Basic Conditions of Employment Act, Public Service
Regulations 2016, Public Finance Management Act, No.1 of 1999, Protected
Disclosures Act 26 of 2000, Public Administration Act 11 of 2014. General computer literacy skills and knowledge in programs such as Ms Word, Excel,
Ms outlook and PowerPoint. Good presentation skills. Written and verbal communication skills. Research skills and interpersonal skills. Willing to travel
extensively. Candidates to be appointed in or assigned to the Office for Ethics and Accountability (OEA) must disclose to the office particulars of all registrable
financial interests, obtain security clearance following a vetting conducted in terms of the National Strategic Intelligence Act 1994 as well as a Lifestyle
review conducted. No previous convictions or pending cases. Good administration skills. People management and empowerment. Strategic
capability and leadership. Planning and prioritising skills. Customer focus and responsiveness. Problem solving and Decision Making. Valid driver’s license.
DUTIES : Ensure proper complaints management process. Prepare updates and provide progress reports on complaint under investigation. Disseminate complaints to
investigators for investigations. Compile and provide statistics and progress reports on investigations. Provide administrative support within the Directorate
by handling routine enquiries. Keep and maintain the incoming and outgoing register for the office. Record, organize, store, capture and retrieve
correspondence and data.
ENQUIRIES : Salome Modibedi Tel No: (012) 845 6813
APPLICATIONS : e mail: Recruit2026317@npa.gov.za

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