Circular 32 of 2026 · Post 32/166 · Ref DWYPD/011/2026
INFORMATION TECHNOLOGY TECHNICIAN
Department of Women, Youth and Persons with Disabilities (DWYPD)
- CentrePretoria
- LevelLevel 07
Job details
- Circular
- 32 of 2026
- Page No.
- 3–4
- Circular Post
- 32/166
- Reference number
- DWYPD/011/2026
- Department
- Department of Women, Youth and Persons with Disabilities (DWYPD)
- Centre
- Pretoria
- Salary
- R338 106 per annum (Level 07), plus benefits
- Closing date
- 18 September 2026
About this vacancy
Review the complete requirements and application instructions for this vacancy at Department of Women, Youth and Persons with Disabilities (DWYPD).
The listed centre is Pretoria.
Applications close on 18 September 2026.
Application and salary information
Salary
R338 106 per annum (Level 07), plus benefits
Application route
Complete submission instructions are provided under How to apply.
Requirements
- Matric Certificate and National Diploma/Diploma (NQF6) in Information Technology or a relevant NQF 6 qualification.
- ITIL Foundations Certificate, certified ITIL, MCSE, A+, N+ will be an added advantage.
- A valid driver’s licence is required; however, this requirement is not applicable to persons with disabilities.
- A minimum of 2 years’ experience in an information technology environment.
- Knowledge: Working knowledge of the policy and regulatory environment of information technology and security;
- Android and iPads mobile devices;
- LAN/WAN support;
- In-depth knowledge of performing hardware and software support for Windows.
- Skills: Interpersonal relations skills;
- Good communication Skills;
- Problem solving and analytical Skills;
- Advanced Computer Literacy;
- IT Technical support skills.
- Personal Attributes: Ethical behaviour;
- Honestly and Integrity;
- Conscientious and proactiveness;
- Ability to work under pressure;
- Ability to work independently;
- Ability to maintain confidentiality of information.
Duties
- Provide network connectivity to all computer users: Ensure accessible of WAN dependent functions;
- Ensure accessible of LAN dependent functions;
- Report on WAN functionality and connectivity changes and performance status;
- Report on LAN functionality and connectivity changes and performance status.
- Maintain Sever Room Infrastructure: Report faults of the server room within an hour to the supervisor;
- Ensure cleanness of the server room;
- Manage access to the server rooms;
- Update and Maintain server room access register.
- Maintain security and privacy of networks and computer systems: Install and upgrade anti-virus software to ensure security at the user level;
- Ensure the installation of the correct Operating Systems Version and Patches;
- Monitor Anti-Virus &
- Patches updates and escalate where updates are not received;
- Monitor & ensure connectivity of the GUP Server and escalate where it is not online.
- Install, configure and troubleshoot computer systems: Perform troubleshooting to diagnose and resolve computer problems;
- Repair or replace damaged hardware;
- Install and configure hardware and software components to ensure usability;
- Upgrade the entire system to enable compatible software on all computers;
- Performing tests and evaluations on new software and hardware.
- Provide IT service desk support services: Respond incoming calls, emails and walk in;
- Log calls for the queries/incidents received;
- Provide the client with the IT Reference number for tracking issues;
- Provide support to users and be the first point of contact for error reporting;
- Transfer or escalate unresolved incidents to the relevant units/service provider;
- Make certain that all queries are attended to timeously in alignment with a faster turnaround time for service delivery;
- Monitor the progress of the record life cycle; keep users informed of the progress of their queries.
- Manage, implement and maintain IT security controls to protect the department's data integrity and ensure continuity of service: Perform and monitor daily, weekly, and monthly backups of departmental systems, servers, databases, and Microsoft 365 services;
- Verify backup completion reports and promptly resolve backup failures;
- Conduct quarterly backup restore tests to validate data recoverability and integrity;
- Perform quarterly Disaster Recovery (DR) tests and document results;
- Maintain offsite and cloud-based backup repositories to ensure business continuity;
- Monitor Veeam Backup and Replication operations and ensure successful backup execution.
Enquiries
Mr Mpolokeng Masiya at 079 8924 694
How to apply
Where and how to submit your application.
to be unsuccessful. The Department reserves the right not to fill and/or make an appointment to any of the advertised posts. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements, and the other must be an integrity (ethical conduct) assessment. Further, personnel suitability checks, including security vetting, competency assessment will be conducted, as such transfer/promotion/appointment will made subject to positive outcomes of personnel suitability checks. Successful candidates shall be required to enter into performance agreement within three (3) months of assuming their duties in the Department, and within one (1) month of the date of their appointment conclude the prescribed contract of employment. Designated employees shall be required to disclose their financial interest within 30 days after assumption of duty. Appointments will only be made on the first notch of the advertised salary level. Note that in terms of the Protection of Personal Information Act, 2021, the Department will ensure the protection of applicants ‘personal information and only collect, use and retain applicants’ personal information for the purposes of recruitment and selection processes. The Department shall safeguard such personal information against access by unauthorised persons, unlawful disclosure, or breaches. The Department is an equal opportunity and affirmative action employer. In the filling of these posts, It is the intention of the Department to promote representivity in the Public Service through the filling of this position and the candidature of persons whose transfer/promotion/appointment will promote representivity will receive preference as the objectives of section 195 of the Constitution of the Republic of South Africa and the Employment Equity Act, 1998 (Act 55 of 1998) will be taken into consideration
Notes and Z83 guidance
Preference will be given to African Male/ Female, Coloured Male/ Female, Youth as well as Persons with Disabilities, as these groups are underrepresented in this post.
Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.
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Official source
This vacancy was imported from DPSA Circular 32 of 2026 for reference.
Disclaimer: SA Gov Jobs is an independent job information service and is not a government department. This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.
Original Text
SALARY : R338 106 per annum (Level 07), plus benefits
CENTRE : Pretoria
REQUIREMENTS : Matric Certificate and National Diploma/Diploma (NQF6) in Information Technology or a relevant NQF 6 qualification. ITIL Foundations Certificate,
certified ITIL, MCSE, A+, N+ will be an added advantage. A valid driver’s licence is required; however, this requirement is not applicable to persons with
disabilities. A minimum of 2 years’ experience in an information technology environment. Knowledge: Working knowledge of the policy and regulatory
environment of information technology and security; Android and iPads mobile devices; LAN/WAN support; In-depth knowledge of performing hardware and
software support for Windows. Skills: Interpersonal relations skills; Good communication Skills; Problem solving and analytical Skills; Advanced
Computer Literacy; IT Technical support skills. Personal Attributes: Ethical
behaviour; Honestly and Integrity; Conscientious and proactiveness; Ability to work under pressure; Ability to work independently; Ability to maintain
confidentiality of information.
DUTIES : Provide network connectivity to all computer users: Ensure accessible of WAN dependent functions; Ensure accessible of LAN dependent functions; Report
on WAN functionality and connectivity changes and performance status;
Report on LAN functionality and connectivity changes and performance status.
Maintain Sever Room Infrastructure: Report faults of the server room within an hour to the supervisor; Ensure cleanness of the server room; Manage access
to the server rooms; Update and Maintain server room access register.
Maintain security and privacy of networks and computer systems: Install and upgrade anti-virus software to ensure security at the user level; Ensure the
installation of the correct Operating Systems Version and Patches; Monitor
Anti-Virus & Patches updates and escalate where updates are not received;
Monitor & ensure connectivity of the GUP Server and escalate where it is not online. Install, configure and troubleshoot computer systems: Perform
troubleshooting to diagnose and resolve computer problems; Repair or replace damaged hardware; Install and configure hardware and software components
to ensure usability; Upgrade the entire system to enable compatible software on all computers; Performing tests and evaluations on new software and
hardware. Provide IT service desk support services: Respond incoming calls, emails and walk in; Log calls for the queries/incidents received; Provide the
client with the IT Reference number for tracking issues; Provide support to users and be the first point of contact for error reporting; Transfer or escalate
unresolved incidents to the relevant units/service provider; Make certain that all queries are attended to timeously in alignment with a faster turnaround time
for service delivery; Monitor the progress of the record life cycle; keep users informed of the progress of their queries. Manage, implement and maintain IT
security controls to protect the department's data integrity and ensure continuity of service: Perform and monitor daily, weekly, and monthly backups
of departmental systems, servers, databases, and Microsoft 365 services;
Verify backup completion reports and promptly resolve backup failures;
Conduct quarterly backup restore tests to validate data recoverability and integrity; Perform quarterly Disaster Recovery (DR) tests and document
results; Maintain offsite and cloud-based backup repositories to ensure business continuity; Monitor Veeam Backup and Replication operations and
ensure successful backup execution.
ENQUIRIES : Mr Mpolokeng Masiya at 079 8924 694
NOTE : Preference will be given to African Male/ Female, Coloured Male/ Female, Youth as well as Persons with Disabilities, as these groups are
underrepresented in this post.