Job details

Circular Post No: 21/108
Job Ref Number: AOSP/PAYC/2026/06-1P Permanent The purpose of the role is Supervise the administration of Special Pensions Secondary Benefits and Payments for GPAA
Closing Date: 03 July 2026

Applications

Where to send your application.

Salary

R338 106 per annum (Level 07)

Centre

Pretoria

Requirements

  • An appropriate and recognized 3-year National Diploma/ Degree in Finance Management or relevant qualification (at least 360 credits, NQF 6) with twothree (2-3) years’ appropriate experience in Payments’ environment of which 1 year is in a supervisory role OR Five (5) years appropriate experience within the payments’ environment.
  • Computer literacy that would include a high level of proficiency in Microsoft products.
  • Knowledge of Client Relations Management.
  • Knowledge of Public Finance Management Act (PFMA).
  • Knowledge of Special Pensions Act.
  • Knowledge of GPAA Products and Services.
  • Knowledge of Employee benefits.
  • Knowledge of Retirement Fund Industry.
  • Knowledge of project management.
  • Analytical skills.
  • Problem solving skills.
  • Customer relations.
  • Ability to communicate at all levels.
  • Supervisory skills.
  • Organizing and Coordinating skills.
  • Computer Literacy.
  • Motivational Skills.
  • Customer Oriented.
  • Ability to build strong network relationships.
  • Ability to work in a team.
  • Outgoing personality.
  • Integrity.

Duties

  • The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Provide support to the supervisor on the implementation of Special Pensions payment related directives.
  • Review payment documentation before capturing payment instruction as per standard operating procedure (SOP).
  • Generate or confirm payment in line with the approved case.
  • Ensure accuracy of banking details before capturing on system.
  • Assist the Supervisor in identifying errors for corrections.
  • Assist supervisor in resolving Audit findings.
  • Assist in dealing with payment queries and enquiries.
  • Administration support to payment section: Assist in the implementation of the pensioner maintenance.
  • Validation and confirmation particulars of beneficiaries.
  • Validate information on payment instructions.
  • Ensure that the payment letters are issued promptly to the newly admitted pensioners and beneficiaries.
  • Resolve problems relating to Tax SARS Directive by monitoring and resolve SARS directive interface for: Tax Directive feedback on processed payment payments.
  • SARS Directive response received from SARS.
  • Forward relevant SARS responses to the clients.
  • Safekeeping of payment files in payment section.
  • Contact claimants to follow up on outstanding payment documentation.
  • Assist in the implementation of the activation of suspended life certificates.
  • Assist in the identification of incorrect pensioner records and escalate for corrections Supervision of the staff: Allocate work according to skills and competencies of subordinates.
  • Manage staff performance.
  • Develop, train and coach.
  • Maintain discipline.
  • Ensure that subordinates are informed about changes in work environment or management decisions.

Enquiries

Felicia Mahlaba Tel No: (012) 319 1455 Enquiries.erecruitment@gpaa.gov.za

Department Notes

All shortlisted candidates, including the SMS, shall undertake two preentry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. It should be noted that the GPAA does not support the use of Artificial Intelligence (AI) in any of its recruitment and selection processes and will disqualify an application if it picks up the use of AI when completing assessments without acknowledging the source of information. Successful completion of the Nyukela Public Service SMS Pre-entry Programme as endorsed by the National School of Government, available as an online course on https://www.thensg.gov.za/training-course/sms-pre-entry-programme/, prior to finalisation of appointment, is a requirement for all SMS positions. For SMS positions, certain candidates may be required to undergo additional Psychometric Assessments. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include, but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards in line with the new DPSA Directive effective 01 April 2024. By submitting your application, it also means you consent to the GPAA processing your information for Human Resources Management purposes. It is the applicant’s responsibility to have all their foreign qualifications (this includes O and A level certificates) evaluated by the South African Qualifications Authority (SAQA), at your own expense. Upon appointment, successful candidates will be required to sign a Performance Agreement within 3 months from date of appointment and for candidates whose appointment exceeds 12 calendar months will be appointed on probation for the period of twelve (12) calendar months excluding leave taken as prescribed by Public Service Regulation 68. The status of your application will be visible on the e-Recruitment system. However, if you have not received feedback from the GPAA within 6 months of the closing date, please regard your application as unsuccessful. The candidate must take note: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer/promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. Note: The GPAA reserves the right not to fill the below-mentioned posts, withdraw or to put on-hold a position and/or to re-advertise a post. The GPAA is compliant with the requirements of POPIA.

Notes

A permanent position of Administrative Officer – Payments Confirmer is currently available at the Government Pensions Administration Agency (GPAA): Special Pensions Unit.

Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.

Original Text
POST 21/108 : ADMINISTRATIVE OFFICER PAYMENT CONFIRMER REF NO: AOSP/PAYC/2026/06-1P
Permanent
The purpose of the role is Supervise the administration of Special Pensions
Secondary Benefits and Payments for GPAA.
SALARY : R338 106 per annum (Level 07)
CENTRE : Pretoria
REQUIREMENTS : An appropriate and recognized 3-year National Diploma/ Degree in Finance Management or relevant qualification (at least 360 credits, NQF 6) with twothree (2-3) years’ appropriate experience in Payments’ environment of which 1
year is in a supervisory role OR Five (5) years appropriate experience within the payments’ environment. Computer literacy that would include a high level
of proficiency in Microsoft products. Knowledge of Client Relations
Management. Knowledge of Public Finance Management Act (PFMA).
Knowledge of Special Pensions Act. Knowledge of GPAA Products and
Services. Knowledge of Employee benefits. Knowledge of Retirement Fund
Industry. Knowledge of project management. Analytical skills. Problem solving skills. Customer relations. Ability to communicate at all levels. Supervisory
skills. Organizing and Coordinating skills. Computer Literacy. Motivational
Skills. Customer Oriented. Ability to build strong network relationships. Ability to work in a team. Outgoing personality. Integrity.
DUTIES : The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Provide support to the supervisor on the
implementation of Special Pensions payment related directives. Review payment documentation before capturing payment instruction as per standard
operating procedure (SOP). Generate or confirm payment in line with the approved case. Ensure accuracy of banking details before capturing on
system. Assist the Supervisor in identifying errors for corrections. Assist supervisor in resolving Audit findings. Assist in dealing with payment queries
and enquiries. Administration support to payment section: Assist in the implementation of the pensioner maintenance. Validation and confirmation
particulars of beneficiaries. Validate information on payment instructions.
Ensure that the payment letters are issued promptly to the newly admitted pensioners and beneficiaries. Resolve problems relating to Tax SARS Directive
by monitoring and resolve SARS directive interface for: Tax Directive feedback on processed payment payments. SARS Directive response received from
SARS. Forward relevant SARS responses to the clients. Safekeeping of payment files in payment section. Contact claimants to follow up on
outstanding payment documentation. Assist in the implementation of the activation of suspended life certificates. Assist in the identification of incorrect
pensioner records and escalate for corrections Supervision of the staff: Allocate work according to skills and competencies of subordinates. Manage staff
performance. Develop, train and coach. Maintain discipline. Ensure that subordinates are informed about changes in work environment or management
decisions.
ENQUIRIES : Felicia Mahlaba Tel No: (012) 319 1455
Enquiries.erecruitment@gpaa.gov.za
NOTE : A permanent position of Administrative Officer – Payments Confirmer is currently available at the Government Pensions Administration Agency
(GPAA): Special Pensions Unit.

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Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.

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