CLIENT SERVICE OFFICER: UIF OPERATIONS is a South African government vacancy at Department of Employment and Labour (DEL). This job is part of Circular 18 of 2026 from the DPSA. centre: ULundi Labour Centre | closing date: 12 June 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Salary
R280 278 per annum
Centre
ULundi Labour Centre
Requirements
- Grade 12; no experience required.
- Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines.
- Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).
Duties
- Provide screening services.
- Process applications for UIF benefits.
- Register payment continuation forms.
- Provide administrative functions.
Enquiries
Mr TJ Nkosi Tel No: (035) 879 8800
Applications
Where to send your application.
Deputy Director: ULundi Labour Centre, P/Bag X56, ULundi 3838 Or hand deliver at Unit A Wombe Street, ULundi. For Online Applications Email to: JobsKZN3@Labour.gov.za
Department Notes
All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in posession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act(POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)
Notes
EE targets- Preference will be given to Africans, Indians & White people living with disability; Indian males and females, White males and females.
Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.
Original Text
SALARY : R280 278 per annum
CENTRE : ULundi Labour Centre
REQUIREMENTS : Grade 12; no experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial
Management Act (PFMA), Protection of Personal Information Act (POPIA),
Treasury Regulations, Batho Pele Principles, Department of Labour and UIF
Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care
Principles, Departmental Policies, Procedures and Guidelines. Skills:
Interviewing, Communication (verbal and written), Listening, Computer
Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution
Act), Conflict Management, Time Management, Customer Relations,
Analytical, Interpersonal, Telephone etiquette, On job training (operations system).
DUTIES : Provide screening services. Process applications for UIF benefits. Register payment continuation forms. Provide administrative functions.
ENQUIRIES : Mr TJ Nkosi Tel No: (035) 879 8800
APPLICATIONS : Deputy Director: ULundi Labour Centre, P/Bag X56, ULundi 3838 Or hand deliver at Unit A Wombe Street, ULundi. For Online Applications Email to: JobsKZN3@Labour.gov.za
NOTE : EE targets- Preference will be given to Africans, Indians & White people living with disability; Indian males and females, White males and females.
Official source
This vacancy was imported from DPSA Circular 18 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.



