Circular 28 of 2026 · Post 28/50 · Ref NSG 15/2026
DEPUTY DIRECTOR: LEARNER RECORDS
National School of Government (NSG)
- CentrePretoria
- LevelLevel 11
Closing date: 15 days remaining
Job details
- Circular
- 28 of 2026
- Page No.
- 4–5
- Circular Post
- 28/50
- Reference number
- NSG 15/2026
- Department
- National School of Government (NSG)
- Centre
- Pretoria
- Salary
- R932 292 per annum (Level 11), an inclusive remuneration package
- Closing date
- 24 August 2026
About this vacancy
Review the complete requirements and application instructions for this vacancy at National School of Government (NSG).
The listed centre is Pretoria.
Applications close on 24 August 2026.
Application and salary information
Salary
R932 292 per annum (Level 11), an inclusive remuneration package
Application route
Complete submission instructions are provided under How to apply.
Requirements
- A Bachelor’s Degree on NQF level 7 in Public Administration, or related field.
- Registration with a relevant professional body will also be an added advantage.
- Experience: A minimum of five (5) years of relevant experience, including at least three (3) years at the Assistant Director or equivalent level in learner records or supporting ETD practices.
- The job holder will be subjected to a security vetting process, the clearance level of which will be determined.
- Knowledge of the Skills: Development landscape in South Africa.
- Thorough understanding of the public sector, relevant policies and applicable legislative frameworks (including but not limited to: Public Service Act;
- Public Administration and Management Act;
- Public Service Regulatory Frameworks).
- Policy development, analysis and implementation.
- Advanced computer literacy, including excellent working knowledge of MS Office suite and relevant software for data analysis.
- Knowledge on assessing the effects of projects, applying new developments and innovation.
- Skills: Strong interpersonal skills.
- Problem-solving skills.
- Research and analysis techniques.
- Proficiency in communication and presentation skills.
- Excellent project, time, and people management skills.
- Proposal and report writing skills.
- Excellent organising and planning skills, computer literacy in Microsoft Office Suite, and digital skills.
- Personal Attributes: Participate in professional development growth activities for Participate in professional development growth activities for maintaining professional knowledge and staying current with research practices and trends.
- Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail.
- Ability to work independently while contributing to a team environment.
- Commitment to quality and continuous learning.
- Professional behaviour and sound judgement.
- Ability to establish and maintain effective working relationships with management, employees, stakeholders, and the public.
- Integrity and honesty; detail oriented; creative and innovative; ability to work under pressure.
Duties
- Verify the accuracy and correctness of invoices and course offers.
- Ensure the accuracy of supporting evidence uploaded on MyNSG platform.
- Verify captured learner results on the MyNSG.
- Develop, review and enforce quality assurance standards and control measures for learner records, assessments, moderation and certification processes in line with legislative and institutional requirements.
- Conduct periodic quality reviews and internal audits of learner records and MyNSG data to assess compliance, accuracy and effectiveness, and implement corrective and preventive actions where deficiencies are identified.
- Monitor the effectiveness of quality management interventions by analysing error trends, audit findings and stakeholder feedback, and recommend continuous improvement initiatives to enhance service delivery and records integrity Manage timeous allocations of invoices for processing.
- Approve payment advice documentation.
- Manage timeous submission of payment advice to Finance.
- Report on status of invoices.
- Respond to learner and client queries and requests.
- Ensure that complaints are properly recorded, tracked and channelled properly.
- Resolve disputes with assessors and moderators, ETQAs, clients and learners.
- Manage relations with ETQAs on verification and accreditation.
- Manage the assignment submission dates.
- Approve extensions on assignment submissions.
- Manage the capturing of assignment records into the MyNSG.
- Manage the batching of assignments per training offers.
- Manage the deployment of assessors and moderators.
- Manage the implementation of assessment policies with HEIs.
- Manage the upload of learner assessment and moderation results on ETQAs systems.
- Manage uploading requests for external moderation and relevant documents (moderation reports, learner lists per course/US, assessors and moderators) in the ETQA system as per the set requirements.
- Ensure that there are proper filing systems and all portfolios to be moderated are available (either online or physically).
- Compile and implement a management improvement plan to ensure all findings and issues formally raised by ETQAs are addressed.
- Manage the resources (people, finance, systems, assets) allocated within the sub-directorate.
- Implement operations management within the sub-directorate, including determination of service standards, standard operating procedures, business process management, total quality management and digital transformation.
- Develop appropriate strategies and plans for the achievement of performance targets and sub-directorate requirements, including performance reporting.
- Identify and manage strategic and operational risks within the sub-directorate, as well as mitigation plans, including business continuity plans.
- Supervise employees.
- Strategic planning, performance management monitoring and reporting of unit performance.
- Risk management as well as mitigation plans, including business continuity plans.
Enquiries
Mpho Mugodo Tel No: (012) 441 6017
How to apply
Where and how to submit your application.
: APPLY USING THIS LINK: APPLICATION FOR DEPUTYDIRECTOR: LEARNER RECORDS REF NO: NSG 15/2026 – Fill out form
Notes and Z83 guidance
- Applications must consist of: A fully completed and signed new Z83 form with a comprehensive CV containing contactable references. Use of the old Z83 Form will result in disqualification.
- Candidates should not attach certified documents to the application.
- Only shortlisted candidates will be required to submit certified documents on or before the day of the interview. The relevant reference number must be written on the application form. Foreign qualifications must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA).
- All shortlisted candidates for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One must be a practical exercise, and the other must be an Integrity (Ethical Conduct) Assessment.
- All appointments are subject to personnel suitability checks such as security vetting, citizen verification, financial records check, and qualifications verifications.
- Applications that do not comply with the abovementioned requirements as well as applications that are received late, will not be considered.
- The selection process of the SMS post will be in line with the Senior Management Service requirements.
- The successful candidate will be expected to sign a performance agreement within three months from the date of assumption of duties and where applicable to disclose particulars of all registrable financial interests within a month.
- The employment decision shall be informed by the Employment Equity Plan of the Department to achieve its employment equity targets. It is the Department’s intention to promote equity (race, gender, and disability) through the filling of this post. The NSG reserves the right not to make an appointment and to use other recruitment processes.
- Correspondence will be limited to shortlisted candidates only. Successful completion of the Senior Management Pre-Entry Programme (Nyukela) is required for appointment to the SMS posts. Enrolment for the course should be made on the NSG’s website at https://www.thensg.gov.za/trainingcourse/sms-pre-entry-programme.
Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.
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Official source
This vacancy was imported from DPSA Circular 28 of 2026 for reference.
Disclaimer: SA Gov Jobs is an independent job information service and is not a government department. This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.
Original Text
POST 28/50 : DEPUTY DIRECTOR: LEARNER RECORDS REF NO: NSG 15/2026
SALARY : R932 292 per annum (Level 11), an inclusive remuneration package
CENTRE : Pretoria
REQUIREMENTS : A Bachelor’s Degree on NQF level 7 in Public Administration, or related field. Registration with a relevant professional body will also be an added advantage.
Experience: A minimum of five (5) years of relevant experience, including at least three (3) years at the Assistant Director or equivalent level in learner
records or supporting ETD practices. The job holder will be subjected to a security vetting process, the clearance level of which will be determined.
Knowledge of the Skills: Development landscape in South Africa. Thorough understanding of the public sector, relevant policies and applicable legislative
frameworks (including but not limited to: Public Service Act; Public
Administration and Management Act; Public Service Regulatory Frameworks).
Policy development, analysis and implementation. Advanced computer literacy, including excellent working knowledge of MS Office suite and relevant
software for data analysis. Knowledge on assessing the effects of projects, applying new developments and innovation. Skills: Strong interpersonal skills.
Problem-solving skills. Research and analysis techniques. Proficiency in communication and presentation skills. Excellent project, time, and people
management skills. Proposal and report writing skills. Excellent organising and planning skills, computer literacy in Microsoft Office Suite, and digital skills.
Personal Attributes: Participate in professional development growth activities for Participate in professional development growth activities for maintaining
professional knowledge and staying current with research practices and trends.
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail. Ability to work
independently while contributing to a team environment. Commitment to quality
and continuous learning. Professional behaviour and sound judgement. Ability to establish and maintain effective working relationships with management,
employees, stakeholders, and the public. Integrity and honesty; detail oriented; creative and innovative; ability to work under pressure.
DUTIES : Verify the accuracy and correctness of invoices and course offers. Ensure the accuracy of supporting evidence uploaded on MyNSG platform. Verify captured
learner results on the MyNSG. Develop, review and enforce quality assurance standards and control measures for learner records, assessments, moderation
and certification processes in line with legislative and institutional
requirements. Conduct periodic quality reviews and internal audits of learner records and MyNSG data to assess compliance, accuracy and effectiveness,
and implement corrective and preventive actions where deficiencies are identified. Monitor the effectiveness of quality management interventions by
analysing error trends, audit findings and stakeholder feedback, and recommend continuous improvement initiatives to enhance service delivery
and records integrity Manage timeous allocations of invoices for processing.
Approve payment advice documentation. Manage timeous submission of payment advice to Finance. Report on status of invoices. Respond to learner
and client queries and requests. Ensure that complaints are properly recorded, tracked and channelled properly. Resolve disputes with assessors and
moderators, ETQAs, clients and learners. Manage relations with ETQAs on verification and accreditation. Manage the assignment submission dates.
Approve extensions on assignment submissions. Manage the capturing of assignment records into the MyNSG. Manage the batching of assignments per
training offers. Manage the deployment of assessors and moderators. Manage the implementation of assessment policies with HEIs. Manage the upload of
learner assessment and moderation results on ETQAs systems. Manage uploading requests for external moderation and relevant documents
(moderation reports, learner lists per course/US, assessors and moderators)
in the ETQA system as per the set requirements. Ensure that there are proper filing systems and all portfolios to be moderated are available (either online or
physically). Compile and implement a management improvement plan to ensure all findings and issues formally raised by ETQAs are addressed.
Manage the resources (people, finance, systems, assets) allocated within the sub-directorate. Implement operations management within the sub-directorate,
including determination of service standards, standard operating procedures, business process management, total quality management and digital
transformation. Develop appropriate strategies and plans for the achievement of performance targets and sub-directorate requirements, including
performance reporting. Identify and manage strategic and operational risks within the sub-directorate, as well as mitigation plans, including business
continuity plans. Supervise employees. Strategic planning, performance management monitoring and reporting of unit performance. Risk management
as well as mitigation plans, including business continuity plans.
ENQUIRIES : Mpho Mugodo Tel No: (012) 441 6017
APPLICATIONS : : APPLY USING THIS LINK: APPLICATION FOR DEPUTYDIRECTOR: LEARNER RECORDS REF NO: NSG 15/2026 – Fill out form
SALARY : R932 292 per annum (Level 11), an inclusive remuneration package
CENTRE : Pretoria
REQUIREMENTS : A Bachelor’s Degree on NQF level 7 in Public Administration, or related field. Registration with a relevant professional body will also be an added advantage.
Experience: A minimum of five (5) years of relevant experience, including at least three (3) years at the Assistant Director or equivalent level in learner
records or supporting ETD practices. The job holder will be subjected to a security vetting process, the clearance level of which will be determined.
Knowledge of the Skills: Development landscape in South Africa. Thorough understanding of the public sector, relevant policies and applicable legislative
frameworks (including but not limited to: Public Service Act; Public
Administration and Management Act; Public Service Regulatory Frameworks).
Policy development, analysis and implementation. Advanced computer literacy, including excellent working knowledge of MS Office suite and relevant
software for data analysis. Knowledge on assessing the effects of projects, applying new developments and innovation. Skills: Strong interpersonal skills.
Problem-solving skills. Research and analysis techniques. Proficiency in communication and presentation skills. Excellent project, time, and people
management skills. Proposal and report writing skills. Excellent organising and planning skills, computer literacy in Microsoft Office Suite, and digital skills.
Personal Attributes: Participate in professional development growth activities for Participate in professional development growth activities for maintaining
professional knowledge and staying current with research practices and trends.
Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail. Ability to work
independently while contributing to a team environment. Commitment to quality
and continuous learning. Professional behaviour and sound judgement. Ability to establish and maintain effective working relationships with management,
employees, stakeholders, and the public. Integrity and honesty; detail oriented; creative and innovative; ability to work under pressure.
DUTIES : Verify the accuracy and correctness of invoices and course offers. Ensure the accuracy of supporting evidence uploaded on MyNSG platform. Verify captured
learner results on the MyNSG. Develop, review and enforce quality assurance standards and control measures for learner records, assessments, moderation
and certification processes in line with legislative and institutional
requirements. Conduct periodic quality reviews and internal audits of learner records and MyNSG data to assess compliance, accuracy and effectiveness,
and implement corrective and preventive actions where deficiencies are identified. Monitor the effectiveness of quality management interventions by
analysing error trends, audit findings and stakeholder feedback, and recommend continuous improvement initiatives to enhance service delivery
and records integrity Manage timeous allocations of invoices for processing.
Approve payment advice documentation. Manage timeous submission of payment advice to Finance. Report on status of invoices. Respond to learner
and client queries and requests. Ensure that complaints are properly recorded, tracked and channelled properly. Resolve disputes with assessors and
moderators, ETQAs, clients and learners. Manage relations with ETQAs on verification and accreditation. Manage the assignment submission dates.
Approve extensions on assignment submissions. Manage the capturing of assignment records into the MyNSG. Manage the batching of assignments per
training offers. Manage the deployment of assessors and moderators. Manage the implementation of assessment policies with HEIs. Manage the upload of
learner assessment and moderation results on ETQAs systems. Manage uploading requests for external moderation and relevant documents
(moderation reports, learner lists per course/US, assessors and moderators)
in the ETQA system as per the set requirements. Ensure that there are proper filing systems and all portfolios to be moderated are available (either online or
physically). Compile and implement a management improvement plan to ensure all findings and issues formally raised by ETQAs are addressed.
Manage the resources (people, finance, systems, assets) allocated within the sub-directorate. Implement operations management within the sub-directorate,
including determination of service standards, standard operating procedures, business process management, total quality management and digital
transformation. Develop appropriate strategies and plans for the achievement of performance targets and sub-directorate requirements, including
performance reporting. Identify and manage strategic and operational risks within the sub-directorate, as well as mitigation plans, including business
continuity plans. Supervise employees. Strategic planning, performance management monitoring and reporting of unit performance. Risk management
as well as mitigation plans, including business continuity plans.
ENQUIRIES : Mpho Mugodo Tel No: (012) 441 6017
APPLICATIONS : : APPLY USING THIS LINK: APPLICATION FOR DEPUTYDIRECTOR: LEARNER RECORDS REF NO: NSG 15/2026 – Fill out form