LOCAL OFFICE MANAGER is a South African government vacancy at Department of Home Affairs (DHA). This job is part of Circular 26 of 2026 from the DPSA. centre: Free-State: Large Office: Bloemfontein | closing date: 07 August 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Salary
R1 101 468 – R1 297 476 per annum (Level 12), (A basic salary)
Centre
Free-State: Large Office: Bloemfontein
Requirements
- An undergraduate qualification in Public Management, Public Administration, Operations, Business Management, Management, Administration, Law or Social Science within these specified fields of study at NQF level 6 as recognized by SAQA.
- 3 Years’ experience at a Junior Management / Assistant Director level in Operations in a client or customer services environment.
- Experience in Civic or Immigration Operations will be an added advantage.
- Knowledge of South African Constitution.
- Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as Government Structures.
- Excellent abilities and experience in project management, project optimization and use of online systems.
- Knowledge of National Treasury Regulations and Public Finance Management Act.
- Knowledge of Human Resources Regulatory Framework and Occupational Health and Safety Act.
- Knowledge of South African Constitution.
- Knowledge of workflow and capacity planning.
- Knowledge of Batho Pele Principles.
- Knowledge of Minimum Information Security Standards (MISS), Promotion of Administrative Justice Act (PAJA) and Promotion of Access to Information Act (PAIA).
- A valid drivers’ license.
- Willingness to travel and work extended hours.
- Required skills and competencies: Strong Management and Leadership capability.
- Service delivery innovation, client orientation and customer focus.
- People management and empowerment.
- Financial Management.
- Program and project management.
- Change management.
- Ability to instil appropriate processes and systems, as well as enabling technology, to support the Department in efficiently and effectively managing the required work.
- Support digital transformation.
- Excellent verbal and written communication, as well as report writing and presentation skills.
- Problem-solving and analysis.
- Policy interpretation.
- Risk Management.
- Influencing, networking, conflict management and negotiation skills.
- Knowledge and Information Management.
- Decision making and initiating action.
- Planning, organising and time management.
- Computer literacy.
- Patriotism, Honesty and Integrity.
Duties
- The successful candidate will be responsible for, amongst others, the following specific tasks: Manage the overall operations and performance of the Office against agreed service delivery standards.
- Provide advice and guidance on operations of the Department at a Local Office level.
- Manage the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports.
- Ensure delivery against the mandates derived from the Government’s Programme of Action (POA).
- Ensure effective management and oversight of the Local Office’s Immigration Inspectorate activities.
- Foster effective partnerships with all stakeholders and represent the Office at various forums.
- Ensure the effective implementation of strategic objectives and innovation (digital transformation and case management solutions) in the Local Office.
- Coordinate and monitor delivery of the Local Office’s operational plan against agreed timeframes and objectives.
- Implement governance processes, frameworks, policies, procedures and manage risks.
- Ensure effective and efficient management of human, physical and financial resources within the Local Office.
- Coach and guide staff on compliance with all regulatory requirements.
Enquiries
Free State: Ms V Molefe Tel No: (051) 430 0378
Applications
Where to send your application.
Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or sent to the correct address specified as follows: Free State: Physical Address: 41 Charlotte Maxeke Street, Bloemfontein, 9301.
Department Notes
Applications must be submitted online at https://erecruitment.dha.gov.za sent to the correct address specified at the bottom of the posts, on or before the closing date, accompanied by a fully completed Application for Employment Form (New Z83, effective from 1 January 2021), obtainable at www.dpsa.gov.za, citing the correct post number and job title, and a comprehensive CV (citing the start and end date dd/mm/yy), job title, duties performed and exit reason for each employment period to be considered, as well as the details of at least two contactable employment references (as recent as possible), regardless of online or manual submission. Where a valid Driver's License and a Professional Driving Permit (PDP) is a requirement, this must be indicated on the CV. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Shortlisted candidates will also be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), relevant educational qualifications / RPL certificates / Academic Transcripts of completed qualifications, and Acting letters as directed. Furthermore, applicants who possess (a) foreign qualification(s), are required to submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity, will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit, criminal, citizenship, qualifications, and employment references including verification of exit reasons, and conducting business with State). Once appointed, serving of a prescribed probation period, and obtaining of a security clearance appropriate to the post, will be required. Correspondence between the Department and candidates will be limited to shortlisted candidates, ONLY. The DHA is a merit-based, equal opportunity and affirmative action employer. In line with its commitment to promoting representivity, in the filling of entry-level positions preference may be given to locally based candidates on grounds of affordability as well as to (unemployed) youth and the DHA’s interns and learners who have successfully completed their respective skills development programmes. In the filling of all posts, preference may be afforded to persons with disabilities, and in respect of SMS-level posts, to women. Persons falling in these categories and who meet the post requirements are preferred. The DHA complies with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Applicants’ personal information will be used for recruitment purposes, retained where required for audit, and safeguarded against unauthorised disclosure, except where legally required. Submission of an application constitutes consent to such processing.
Original Text
SALARY : R1 101 468 – R1 297 476 per annum (Level 12), (A basic salary)
CENTRE : Free-State: Large Office: Bloemfontein
REQUIREMENTS : An undergraduate qualification in Public Management, Public Administration,
Operations, Business Management, Management, Administration, Law or
Social Science within these specified fields of study at NQF level 6 as recognized by SAQA. 3 Years’ experience at a Junior Management / Assistant
Director level in Operations in a client or customer services environment.
Experience in Civic or Immigration Operations will be an added advantage.
Knowledge of South African Constitution. Knowledge and understanding of all relevant public service and Departmental Legislative Frameworks, as well as
Government Structures. Excellent abilities and experience in project management, project optimization and use of online systems. Knowledge of
National Treasury Regulations and Public Finance Management Act.
Knowledge of Human Resources Regulatory Framework and Occupational
Health and Safety Act. Knowledge of South African Constitution. Knowledge of workflow and capacity planning. Knowledge of Batho Pele Principles.
Knowledge of Minimum Information Security Standards (MISS), Promotion of
Administrative Justice Act (PAJA) and Promotion of Access to Information Act
(PAIA). A valid drivers’ license. Willingness to travel and work extended hours.
Required skills and competencies: Strong Management and Leadership capability. Service delivery innovation, client orientation and customer focus.
People management and empowerment. Financial Management. Program and project management. Change management. Ability to instil appropriate
processes and systems, as well as enabling technology, to support the
Department in efficiently and effectively managing the required work. Support digital transformation. Excellent verbal and written communication, as well as
report writing and presentation skills. Problem-solving and analysis. Policy interpretation. Risk Management. Influencing, networking, conflict
management and negotiation skills. Knowledge and Information Management.
Decision making and initiating action. Planning, organising and time management. Computer literacy. Patriotism, Honesty and Integrity.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Manage the overall operations and performance of the Office
against agreed service delivery standards. Provide advice and guidance on operations of the Department at a Local Office level. Manage the provision of
safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports. Ensure delivery against the
mandates derived from the Government’s Programme of Action (POA). Ensure effective management and oversight of the Local Office’s Immigration
Inspectorate activities. Foster effective partnerships with all stakeholders and represent the Office at various forums. Ensure the effective implementation of
strategic objectives and innovation (digital transformation and case management solutions) in the Local Office. Coordinate and monitor delivery of
the Local Office’s operational plan against agreed timeframes and objectives.
Implement governance processes, frameworks, policies, procedures and manage risks. Ensure effective and efficient management of human, physical
and financial resources within the Local Office. Coach and guide staff on compliance with all regulatory requirements.
ENQUIRIES : Free State: Ms V Molefe Tel No: (051) 430 0378
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or sent to the correct
address specified as follows: Free State: Physical Address: 41 Charlotte
Maxeke Street, Bloemfontein, 9301.
Official source
This vacancy was imported from DPSA Circular 26 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.