ASSISTANT DIRECTOR: USER DEMAND MANAGEMENT is a South African government vacancy at Department of Public Works and Infrastructure (DPWI). This job is part of Circular 20 of 2026 from the DPSA. centre: Cape Town Regional Office | closing date: 03 July 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Salary
R605 742 per annum
Centre
Cape Town Regional Office
Requirements
- A minimum of three year-tertiary qualification (NQF Level 06) / National Diploma in Public Administration, Management, Public Relations and Communication, Real Estate Management or Social Science.
- Relevant years of experience within stakeholder engagement, coordination in any field of property and a valid driver’s license.
- The ideal candidate should have planning skills, programme management, and client relations skills.
- An understanding of different facets of the built environment and property industry is essential.
- Knowledge: Works Control System (WCS);
- Public Finance Management Act (PFMA);
- Treasury Regulations; knowledge of the built environment; project and programme management; construction regulations; occupational health and safety;
- Emerging Contractor Development Programme; sound budgeting; procurement processes and Government Immovable Asset Management Act (GIAMA).
- Skills: Advanced numeracy; organizing; interpersonal skills; diplomacy; ability to follow a pro-active and creative problem; solving approach; communication; advanced computer literacy.
- Personal Attributes: Innovative; creative; trustworthy; hardworking; self-motivated; ability to work under pressure; analytical thinking; facilitation; research.
- Willingness to adapt work schedule in accordance with office requirements.
- Committed to designated tasks.
Duties
- Apply applicable policies, methods, best practices and standards as well as ensure compliance with relevant user demand management regulations.
- Facilitate the delivery of the accommodation services for Client Departments.
- Co-ordinate and monitor the budget and expenditure levels of clients Department.
- Supervise employees to ensure an effective service delivery.
- The incumbent will be responsible for Key Account Management as a contact point between the National Department of Public Works &
- Infrastructure and assigned client departments.
- Ensure monitoring and implementation of programmes for leased accommodation, capital works and planned maintenance services.
- Render assistance to assigned client departments in appropriately formulating accommodation requirements, asset plans and budget.
- Assist with the consolidation and compilation of accommodation related information in reporting to the client.
- Ensure efficient turnaround times on strategic initiatives and programme related reports.
- Facilitate, chair and minute regular forum meetings with client departments.
- Advice, interact with and source information from client departments and departmental service providers.
- Liaise with internal stakeholders in assisting external stakeholders with registered queries.
- Assist with the implementation and management of Service Level Agreements for client departments.
- Assist in the preparation of reports to top management and all relevant stakeholders.
- Give inputs towards the compilation and implementation of annual business plans for the Directorate.
- Conduct site visits to ensure that state owned properties are utilized efficiently and optimally.
- This post will require official travelling, working overtime and the incumbent must be willing and be able to travel as and when required.
Enquiries
Ms. B Ntoni Tel No: (021) 402 2020
Applications
Where to send your application.
For Cape town regional office: Email to: RecruitCPT26-61@dpw.gov.za
Department Notes
Applications must be submitted on the prescribed Z83 application form (obtainable from any Public Service Department or on the DPSA website link: https:/www.dpsa.gov.za/newsroom/psvc/, which must be signed, initialled and dated by the applicant, and must be accompanied by a detailed curriculum vitae (CV) only. Candidates are not required to submit certified copies of qualifications and related documents on application. Only shortlisted candidates will be required to submit certified copies of qualification and other related documents on or before the date of interview, which should not be older than six months. Should an application be submitted using incorrect/old Z83 application form, such an application will be disqualified. Further take note of the following on completion of Z83 application form: PART A and PART B must be fully completed. PART C – PART G: Noting that there is a limited space provided applicants may refer to CV or indicate. This will be acceptable as long as the CV has been attached and provides the required information. Page 1 of the Z83 application form must be initialled and page 2 signed and dated by the applicant. Failure to comply with the above instructions may result in an application being disqualified. Applicants applying for more than one advertised post must submit separate Z83 application forms and CVs in respect to each post being applied for. Should an application be received where an applicant has applied for more than one posts on the same Z83 application form, the applicant will be considered for the first post indicated on the Z83 application form only. Applications will be received via post/courier services, hand deliveries or email. Late applications will not be considered. Regulation 57 (c) and 67 (9) of the Public Service Regulations 2016, as amended, requires the executive authority to ensure that he or she is fully satisfied of the claims being made and the finalisation of Personnel Suitability Checks in order to verify claims and check the candidate for purpose of being fit and proper for employment, respectively. Shortlisted candidates must be willing to undergo normal vetting and verification processes. Note: It is the responsibility of all applicants to ensure that foreign qualifications are evaluated by SAQA. Due to large volume of responses anticipated, receipt of applications will not be acknowledged, and correspondence will be limited to shortlisted candidates only. Should you not have heard from us within three months from the closing date, please regard your application as unsuccessful. Entry level requirements for SMS posts: in terms of the Directive on Human Resource Management and Development on Public Service Professionalisation Volume 1 a requirement for appointment into SMS posts is the successful completion of the Senior Management Pre-Entry programme as endorsed by the National School of Governance (NSG). The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link: https: www.thensg.gov.za/training –course /sms-pre-entry programme/. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Note: For emailed applications, please submit a single PDF document or one attachment per application to the email address designated on the specific position. Kindly note that the emailed applications and attachments should not exceed 15MB. It remains the candidate’s responsibility to ensure that their application is successfully submitted using the required single pdf document.
Original Text
SALARY : R605 742 per annum
CENTRE : Cape Town Regional Office
REQUIREMENTS : A minimum of three year-tertiary qualification (NQF Level 06) / National Diploma in Public Administration, Management, Public Relations and
Communication, Real Estate Management or Social Science. Relevant years of experience within stakeholder engagement, coordination in any field of
property and a valid driver’s license. The ideal candidate should have planning skills, programme management, and client relations skills. An understanding of
different facets of the built environment and property industry is essential.
Knowledge: Works Control System (WCS); Public Finance Management Act
(PFMA); Treasury Regulations; knowledge of the built environment; project and programme management; construction regulations; occupational health and
safety; Emerging Contractor Development Programme; sound budgeting; procurement processes and Government Immovable Asset Management Act
(GIAMA). Skills: Advanced numeracy; organizing; interpersonal skills; diplomacy; ability to follow a pro-active and creative problem; solving approach;
communication; advanced computer literacy. Personal Attributes: Innovative; creative; trustworthy; hardworking; self-motivated; ability to work under
pressure; analytical thinking; facilitation; research. Willingness to adapt work schedule in accordance with office requirements. Committed to designated
tasks.
DUTIES : Apply applicable policies, methods, best practices and standards as well as ensure compliance with relevant user demand management regulations.
Facilitate the delivery of the accommodation services for Client Departments.
Co-ordinate and monitor the budget and expenditure levels of clients
Department. Supervise employees to ensure an effective service delivery. The incumbent will be responsible for Key Account Management as a contact point
between the National Department of Public Works & Infrastructure and assigned client departments. Ensure monitoring and implementation of
programmes for leased accommodation, capital works and planned maintenance services. Render assistance to assigned client departments in
appropriately formulating accommodation requirements, asset plans and budget. Assist with the consolidation and compilation of accommodation
related information in reporting to the client. Ensure efficient turnaround times on strategic initiatives and programme related reports. Facilitate, chair and
minute regular forum meetings with client departments. Advice, interact with and source information from client departments and departmental service
providers. Liaise with internal stakeholders in assisting external stakeholders with registered queries. Assist with the implementation and management of
Service Level Agreements for client departments. Assist in the preparation of reports to top management and all relevant stakeholders. Give inputs towards
the compilation and implementation of annual business plans for the
Directorate. Conduct site visits to ensure that state owned properties are utilized efficiently and optimally. This post will require official travelling, working
overtime and the incumbent must be willing and be able to travel as and when required.
ENQUIRIES : Ms. B Ntoni Tel No: (021) 402 2020
APPLICATIONS : For Cape town regional office: Email to: RecruitCPT26-61@dpw.gov.za
Official source
This vacancy was imported from DPSA Circular 20 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.



