Circular 27 of 2026 · Post 27/41
SENIOR FINGERPRINT EXPERT: INVESTIGATION AND RECORDS
Department of Home Affairs (DHA)
- LevelLevel 08
- AdvertCombined vacancy information
Closing date: 15 days remaining
Job details
- Circular
- 27 of 2026
- Page No.
- 3–4
- Circular Post
- 27/41
- Department
- Department of Home Affairs (DHA)
- Closing date
- 17 August 2026
About this vacancy
This advert contains combined vacancy information. Review the source-supplied values below; they are not automatically paired into individual positions.
Applications close on 17 August 2026.
Application and salary information
Salary
R413 001 – R486 501 per annum (Level 08), (a basic salary package)
Application route
Complete submission instructions are provided under How to apply.
Vacancy information
This advert contains combined vacancy information. Values are shown as supplied and are not paired into positions unless the source stores that relationship explicitly.
- Centre
- Head Office: Tshwane, (BVR)
- Salary information
- R413 001 – R486 501 per annum (Level 08), (a basic salary package)
Requirements
- An undergraduate qualification in Public Management, Administration, Operations Management at NQF level 6 as recognised by SAQA.
- 2 years’ experience at a supervisor level and experience in Civic Services / Customer Service and basic Investigation and Records environment is required.
- Basic Knowledge of Public Service Regulations.
- Knowledge of the Departmental Legislation and Prescripts (Civic Services).
- Knowledge and understanding of the verification process.
- Basic knowledge of the Human Resource Regulatory Framework.
- Willingness to travel and work extended hours.
- Required skills and competencies: Service delivery.
- Client and customer orientation.
- Honesty and integrity.
- Client and customer relations.
- Conflict Resolution.
- Problem solving and analysis.
- Report Writing.
- Colour vision and hearing.
- Basic Ability to understand and follow camera scripts.
- Physical strength to carry heavy equipment and stamina.
- Ability to think and act quickly.
- Computer literacy.
- Basic image editing skills.
- Communication skills.
- Planning and organising skills.
- Analytical skills.
- Problem solving skills.
- Patriotic, Honesty, Integrity and Accountability.
Duties
- The successful candidate will be responsible for, amongst others, the following specific tasks: Supervise and implement the processing of investigations and records of clients in the unit.
- Ensure and implement the investigation and records by following the correct processes and procedures in the unit.
- Ensure and prepare all the files received from front office.
- Ensure the investigation and records of the application according to requirements.
- Ensure the capturing of quality with regard to the application.
- Resolve technical or practical issues from employees and escalate complex matters to the Supervisor.
- Monitor the performance of the SLA between the Front Office and the unit and take corrective action where required.
- Implement effective operational control measures to prevent corruption and other non-financial losses.
- Liaise with Government Printing Works and other stakeholders to ensure quality and timeous delivery of services.
- Facilitate the timely and compliant filing and/or disposal of undelivered or incomplete Identity Documents.
- Ensure the ongoing in and out management of records in the unit.
- Supervise and implement investigation and records processes and procedures.
- Maintain good relationships with clients and stakeholders.
- Implement effective risk and compliance in line with the relevant practices.
- Ensure effective and efficient management of human, physical and financial resources within the Unit.
- Coach and guide staff on best practices and compliance with regulatory requirements.
Enquiries
Mr R Mohlaka Tel No: (012) 406 4246
How to apply
Where and how to submit your application.
Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or civicsrecruitment@dha.gov.za. Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001
Notes and Z83 guidance
- Applications must be submitted online at https://erecruitment.dha.gov.za sent to the correct address specified at the bottom of the posts, on or before the closing date, accompanied by a fully completed Application for Employment Form (New Z83, effective from 1 January 2021), obtainable at www.dpsa.gov.za, citing the correct post number and job title, and a comprehensive CV (citing the start and end date dd/mm/yy), job title, duties performed and exit reason for each employment period to be considered, as well as the details of at least two contactable employment references (as recent as possible), regardless of online or manual submission. Where a valid Driver's License and a Professional Driving Permit (PDP) is a requirement, this must be indicated on the CV.
- All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment.
- Shortlisted candidates will also be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), relevant educational qualifications / RPL certificates / Academic Transcripts of completed qualifications, and Acting letters as directed. Furthermore, applicants who possess (a) foreign qualification(s), are required to submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); for SMS posts will be subjected to a technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) SMS candidates will undergo psychometric assessments to assess cognitive capabilities, behavioural preferences, emotional intelligence, and integrity, will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit, criminal, citizenship, qualifications, and employment references including verification of exit reasons, and conducting business with State). Once appointed, serving of a prescribed probation period, and obtaining of a security clearance appropriate to the post, will be required.
- Correspondence between the Department and candidates will be limited to shortlisted candidates, only. The DHA is a merit-based, equal opportunity and affirmative action employer. In line with its commitment to promoting representivity, in the filling of entry-level positions preference may be given to locally based candidates on grounds of affordability as well as to (unemployed) youth and the DHA’s interns and learners who have successfully completed their respective skills development programmes. In the filling of all posts, preference may be afforded to persons with disabilities, and in respect of SMS-level posts, to women. Persons falling in these categories and who meet the post requirements are preferred. The DHA complies with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013).
- Applicants’ personal information will be used for recruitment purposes, retained where required for audit, and safeguarded against unauthorised disclosure, except where legally required. Submission of an application constitutes consent to such processing.
Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.
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Official source
This vacancy was imported from DPSA Circular 27 of 2026 for reference.
Disclaimer: SA Gov Jobs is an independent job information service and is not a government department. This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.
Original Text
POST 27/41 : SENIOR FINGERPRINT EXPERT: INVESTIGATION AND RECORDS REF NO: HRMC 55/26/3
Directorate: Fingerprint Verification
SALARY : R413 001 – R486 501 per annum (Level 08), (a basic salary package)
CENTRE : Head Office: Tshwane, (BVR)
REQUIREMENTS : An undergraduate qualification in Public Management, Administration, Operations Management at NQF level 6 as recognised by SAQA. 2 years’
experience at a supervisor level and experience in Civic Services / Customer
Service and basic Investigation and Records environment is required. Basic
Knowledge of Public Service Regulations. Knowledge of the Departmental
Legislation and Prescripts (Civic Services). Knowledge and understanding of the verification process. Basic knowledge of the Human Resource Regulatory
Framework. Willingness to travel and work extended hours. Required skills and competencies: Service delivery. Client and customer orientation. Honesty and
integrity. Client and customer relations. Conflict Resolution. Problem solving and analysis. Report Writing. Colour vision and hearing. Basic Ability to
understand and follow camera scripts. Physical strength to carry heavy equipment and stamina. Ability to think and act quickly. Computer literacy.
Basic image editing skills. Communication skills. Planning and organising skills. Analytical skills. Problem solving skills. Patriotic, Honesty, Integrity and
Accountability.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Supervise and implement the processing of investigations and
records of clients in the unit. Ensure and implement the investigation and records by following the correct processes and procedures in the unit. Ensure
and prepare all the files received from front office. Ensure the investigation and records of the application according to requirements. Ensure the capturing of
quality with regard to the application. Resolve technical or practical issues from employees and escalate complex matters to the Supervisor. Monitor the
performance of the SLA between the Front Office and the unit and take corrective action where required. Implement effective operational control
measures to prevent corruption and other non-financial losses. Liaise with
Government Printing Works and other stakeholders to ensure quality and timeous delivery of services. Facilitate the timely and compliant filing and/or
disposal of undelivered or incomplete Identity Documents. Ensure the ongoing in and out management of records in the unit. Supervise and implement
investigation and records processes and procedures. Maintain good relationships with clients and stakeholders. Implement effective risk and
compliance in line with the relevant practices. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach
and guide staff on best practices and compliance with regulatory requirements.
ENQUIRIES : Mr R Mohlaka Tel No: (012) 406 4246
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or
civicsrecruitment@dha.gov.za. Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001
Directorate: Fingerprint Verification
SALARY : R413 001 – R486 501 per annum (Level 08), (a basic salary package)
CENTRE : Head Office: Tshwane, (BVR)
REQUIREMENTS : An undergraduate qualification in Public Management, Administration, Operations Management at NQF level 6 as recognised by SAQA. 2 years’
experience at a supervisor level and experience in Civic Services / Customer
Service and basic Investigation and Records environment is required. Basic
Knowledge of Public Service Regulations. Knowledge of the Departmental
Legislation and Prescripts (Civic Services). Knowledge and understanding of the verification process. Basic knowledge of the Human Resource Regulatory
Framework. Willingness to travel and work extended hours. Required skills and competencies: Service delivery. Client and customer orientation. Honesty and
integrity. Client and customer relations. Conflict Resolution. Problem solving and analysis. Report Writing. Colour vision and hearing. Basic Ability to
understand and follow camera scripts. Physical strength to carry heavy equipment and stamina. Ability to think and act quickly. Computer literacy.
Basic image editing skills. Communication skills. Planning and organising skills. Analytical skills. Problem solving skills. Patriotic, Honesty, Integrity and
Accountability.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Supervise and implement the processing of investigations and
records of clients in the unit. Ensure and implement the investigation and records by following the correct processes and procedures in the unit. Ensure
and prepare all the files received from front office. Ensure the investigation and records of the application according to requirements. Ensure the capturing of
quality with regard to the application. Resolve technical or practical issues from employees and escalate complex matters to the Supervisor. Monitor the
performance of the SLA between the Front Office and the unit and take corrective action where required. Implement effective operational control
measures to prevent corruption and other non-financial losses. Liaise with
Government Printing Works and other stakeholders to ensure quality and timeous delivery of services. Facilitate the timely and compliant filing and/or
disposal of undelivered or incomplete Identity Documents. Ensure the ongoing in and out management of records in the unit. Supervise and implement
investigation and records processes and procedures. Maintain good relationships with clients and stakeholders. Implement effective risk and
compliance in line with the relevant practices. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach
and guide staff on best practices and compliance with regulatory requirements.
ENQUIRIES : Mr R Mohlaka Tel No: (012) 406 4246
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or
civicsrecruitment@dha.gov.za. Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001