Circular 31 of 2026 · Post 31/187 · Ref REFS/056293

CONSUMER EDUCATOR

Gauteng Department of Economic Development

  • CentreUmnotho House Johannesburg
  • ProvinceGauteng
  • LevelLevel 09
Closing date: 1 day remaining

Job details

Circular
31 of 2026
Page No.
8–9
Circular Post
31/187
Reference number
REFS/056293
Department
Gauteng Department of Economic Development
Province
Gauteng
Centre
Umnotho House Johannesburg
Salary
R487 197 per annum (Level 09), plus benefits
Closing date
15 September 2026

Application and salary information

Salary

R487 197 per annum (Level 09), plus benefits

Application route

Complete submission instructions are provided under How to apply.

Requirements

  • Grade 12.
  • An NQF level 6/7 qualification in Public Administration/Public Management, Project Management / Public Relations / Communications / Education and Training as recognised by SAQA.
  • A minimum of three (3) years' experience in consumer education, communications, public awareness, stakeholder engagement, training environment.
  • Code 8 driver’s license is essential.

Duties

  • Translate consumer legislation into easily understandable concepts for consumer education programmes Implement legislation and policies relating to consumer rights by conducting consumer education initiatives Develop and design consumer education material {radio scripts, resource material (files), training manuals, booklets and leaflets} on consumer legislation.
  • Plan and organize consumer awareness events focusing on commemorative months Develop content on awareness campaigns in terms of Road Shows, Media Talk Shows, social media and SMS campaigns on Consumer Rights Provide inputs into the development of consumer education materials for events Distribute education and awareness materials to consumers.
  • Distribute service offerings posters to consumers, strategic sights, and other government departments Facilitate and conduct consumer education initiatives such as face-to-face workshops and webinars.
  • Create awareness and educate around consumer rights through exhibitions, workshops, webinars, campaigns, and road shows Develop consumer alerts / messages for newsflash and input into media releases and radio scripts.
  • Develop and implement business education (SMMEs) initiatives Coordinate and facilitate business seminars Develop business alerts / messages for newsflash and input into media releases and radio scripts Apply a project management approach in managing various consumer education activities and awareness campaigns.
  • Gather information for special projects such as school/ community events around consumer issues Provide desktop research into consumer protection Conduct research on consumer trends Analyse the consumer protection landscape.
  • Establish partnerships with various stakeholders to maximise the impact of consumer education programmes Implement consumer education and awareness programmes in partnership with the Department of Education for learners in schools, non-government organisations, universities on consumer education, focusing on curriculum alignment in Life Orientation and Management Sciences learners Develop education and awareness programmes for consumers and stakeholders Educate citizens and stakeholders in the aim to effect behavioural changes Coordinate and facilitate outreach and awareness activities with various stakeholders Coordinate consumer education with relevant stakeholders Update and maintain the stakeholder database.

Enquiries

Siphiwe Nhlapho/ Lwandile Phaledi/ Lebohang Molefe at 066 196 6890/079 803 5373/066 196 6917

How to apply

Where and how to submit your application.

Apply online through the Gauteng Provincial Government E-Recruitment System at http://jobs.gauteng.gpg.gov.za

Notes and Z83 guidance

  • Only.
  • Applications must be accompanied by a recently updated Curriculum Vitae (CV), as well as originally certified copies of qualifications and an identity document (copies of certified documents will not be accepted). Certification of documents must not be older than six (6) months.
  • Failure to submit all the required documents will result in the application not being considered.
  • Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three (3) months after the closing date, please accept that your application was unsuccessful.
  • Successful candidates will be subjected to personnel suitability checks, including criminal record checks, citizenship verification, financial/asset record checks, qualification verification, and previous employment verification.
  • All shortlisted candidates shall be subjected to a technical exercise intended to test the relevant technical elements and competencies required for the post. The logistics of the assessment will be communicated to candidates by the Department. In accordance with the Directive on Human Resource Management and Development for Public Service Professionalisation, all shortlisted candidates, including Senior Management Service (SMS) posts, shall undertake two preentry assessments. One assessment will be a practical exercise to determine the candidate's suitability based on the technical and generic requirements of the post, while the other assessment will be an integrity (ethical conduct) assessment. In respect of SMS posts only, all shortlisted candidates will be subjected to technical exercise and interview. Following the technical exercise and interview, a maximum of three (3) recommended candidates will undergo a competency-based assessment, including psychometric assessments, to evaluate cognitive capabilities, behavioural preferences, emotional intelligence and integrity.
  • Applicants applying for SMS posts are required to submit proof of completion of the Nyukela Pre-Entry Programme for the Senior Management Service prior to appointment. MANAGEMENT ECHELON

Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.

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Disclaimer: SA Gov Jobs is an independent job information service and is not a government department. This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.

Original Text
POST 31/187 : CONSUMER EDUCATOR REF NO: REFS/056293 Branch: Consumer Education, Awareness and Stakeholder Relations
SALARY : R487 197 per annum (Level 09), plus benefits
CENTRE : Umnotho House Johannesburg
REQUIREMENTS : Grade 12. An NQF level 6/7 qualification in Public Administration/Public
Management, Project Management / Public Relations / Communications /
Education and Training as recognised by SAQA. A minimum of three (3) years' experience in consumer education, communications, public awareness,
stakeholder engagement, training environment. Code 8 driver’s license is essential.
DUTIES : Translate consumer legislation into easily understandable concepts for consumer education programmes Implement legislation and policies relating to
consumer rights by conducting consumer education initiatives Develop and design consumer education material {radio scripts, resource material (files),
training manuals, booklets and leaflets} on consumer legislation. Plan and organize consumer awareness events focusing on commemorative months
Develop content on awareness campaigns in terms of Road Shows, Media Talk
Shows, social media and SMS campaigns on Consumer Rights Provide inputs into the development of consumer education materials for events Distribute
education and awareness materials to consumers. Distribute service offerings posters to consumers, strategic sights, and other government departments
Facilitate and conduct consumer education initiatives such as face-to-face workshops and webinars. Create awareness and educate around consumer
rights through exhibitions, workshops, webinars, campaigns, and road shows
Develop consumer alerts / messages for newsflash and input into media releases and radio scripts. Develop and implement business education
(SMMEs) initiatives Coordinate and facilitate business seminars Develop business alerts / messages for newsflash and input into media releases and
radio scripts Apply a project management approach in managing various consumer education activities and awareness campaigns. Gather information
for special projects such as school/ community events around consumer issues
Provide desktop research into consumer protection Conduct research on consumer trends Analyse the consumer protection landscape. Establish
partnerships with various stakeholders to maximise the impact of consumer education programmes Implement consumer education and awareness
programmes in partnership with the Department of Education for learners in schools, non-government organisations, universities on consumer education,
focusing on curriculum alignment in Life Orientation and Management
Sciences learners Develop education and awareness programmes for consumers and stakeholders Educate citizens and stakeholders in the aim to
effect behavioural changes Coordinate and facilitate outreach and awareness activities with various stakeholders Coordinate consumer education with
relevant stakeholders Update and maintain the stakeholder database.
ENQUIRIES : Siphiwe Nhlapho/ Lwandile Phaledi/ Lebohang Molefe at 066 196 6890/079 803 5373/066 196 6917

Gauteng Department of Economic Development · 9 open vacancies

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