ASSISTANT MANAGER NURSING REF NO: REFS/019230
Directorate: Quality Assurance
PROVINCIAL ADMINISTRATION: GAUTENG DEPARTMENT OF HEALTH
SALARY: R627 474 per annum, (plus benefits)
CENTRE: Charlotte Maxeke Johannesburg Academic Hospital
REQUIREMENTS:
Grade 12 or equivalent. Basic R425 qualification (Diploma/ Degree in Nursing) or equivalent qualification that allows registration with the SANC as a Professional Nurse. Registration with SANC as a Professional Nurse. A minimum of 8 years appropriate / recognizable experience in nursing after registration as a Professional Nurse with the SANC in General Nursing. At least 3 years of the period referred to above must be appropriate/ recognizable experience at management level. Knowledge: Knowledge and understanding of Healthcare Quality Assurance program (Patient Safety Incident (PSI) Management, Customer Services, Standards Compliance). Knowledge of related Guidelines and Health Regulations, Policies and Acts. Computer Literacy (i.e. MS Word, PowerPoint and Excel). Ability to work independently in a multidisciplinary context. Analytical thinking, independent decision- making and problem-solving skills. The following will be added advantage: A qualification in Total Quality Management. Applicant must be in possession of a valid South African driver’s license.
DUTIES:
- Manage the Operational requirements of the Quality Assurance office. Develop an Operational plan aligned to the Strategic Plan and collaborate with other program managers to implement strategies to achieve targets.
- Develop clinical quality improvement programs, policies, guidelines and indicators with regards to complaints, clinical audit and PSI Management.
- Promote compliance and implementation and monitor implementation of National Guidelines and Quality Assurance Programs.
- Support department in the investigation of complaints and priority PSAI, conduct redress meetings and clinical audits.
- Collate monthly, quarterly and annual Quality Assurance reports and consolidate into a comprehensive report of the hospital.
- Monitor compliance with Quality Assurance Indicators as per Annual Performance Plan. Analyse data, establish and monitor trends.
- Plan and facilitate relevant trainings on Quality Assurance program. Facilitate sharing of lessons drawing from Complaints and PSAI Management.
- Monitor creation of an environment that promotes the rights of patients. Liaise and advise on effective communication with relevant internal and external stakeholders.
APPLICATIONS:
should be submitted at Charlotte Maxeke Johannesburg Academic Hospital, Admin Building Room 08. No. 17 Jubilee Road, Park town 2193.
NOTE:
Coloured Males, Coloured Females, Indian Males and Indian Females, African males and African Females are encouraged to apply.
ENQUIRIES: Ms. M Mthezuka-Kganakga Tel No: (011) 488 4600
Ms M. Maseko Tel No: (011) 488 4732
CLOSING DATE: 1 December 2023