CONSUMER ADVISOR
Department of Economic Development, Environmental Affairs and Tourism (DEDEAT) in the Eastern Cape
SALARY: R294 321 – R343 815 per annum (Level 07)
CENTRE: Alfred Nzo Ref No: DEDEA/2023/10/12
Chris Hani Ref No: DEDEA/2023/10/13
REQUIREMENTS
National Senior Certificate, National Diploma (NQF 6) in Business Practice/Legal Studies/Consumer Studies/Policing. 1- 2 years’ relevant experience. The following skills, knowledge and attributes are required: Deep
knowledge of a wide range of work procedures such as: Eastern Cape Consumer Protection Act, Consumer Protection Act etc. Applied Strategic thinking, Problem analysis, Influence, Communication, Decision-making
Interpersonal relations and networking, Time Management, Planning and Organizing, Negotiation skills.
DUTIES
- Provide technical support with the development of work plans and strategies for the provisioning of consumer empowerment and capacity development services.
- Conduct surveys and research to identify empowerment and capacity development needs. Assist with the development of consumer empowerment and capacity development instruments.
- Conduct capacitation workshops and programmes for staff on the application of the instruments. Promote and facilitate integrated consumer awareness programmes.
- Assist with the arrangement of seminars and conferences. Participate in forums, organised business/industry conferences and NGO and community-based forums.
- Develop consumer empowerment and capacity development communication products. Develop and maintain collaborative partnerships.
- Assist with the conciliation and facilitation of consumer complaints received.
ENQUIRIES: Mr. O. Desi at 078 026 7383 e-Recruitment Enquiries: olwethu.desi@dedea.gov.za
NOTE: Employment Equity target: African/White/Indian/Coloured Female
