CIVIC SERVICES CLERK: BIRTHS AND DEATHS is a South African government vacancy at Department of Home Affairs (DHA). This job is part of Circular 18 of 2026 from the DPSA. centre: Head Office: Tshwane, Sub- Directorate: Births and Deaths | closing date: 21 June 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Salary
R280 278 – R330 162 per annum (A Basic Salary) (Level 6).
Centre
Head Office: Tshwane, Sub- Directorate: Births and Deaths
Requirements
- An undergraduate qualification in Public Administration, Public Management, Operations or Business Management at NQF Level 6 as recognized by SAQA.
- One (1) Years’ relevant experience in in administrative, clerical or client service environment is required.
- Knowledge of Births and Deaths Registration.
- Knowledge and understanding of the Departmental Legislations and Prescripts (Civic Services).
- Basic knowledge of Human Resource Regulatory Framework.
- Basic knowledge of Public Service Regulations.
- Required skills and competencies: Client Orientation and Customer Focus.
- People Management and Empowerment.
- Records Management.
- Change management.
- Knowledge management.
- Budget planning and cost control.
- Financial reporting.
- Influencing and networking.
- Attention to detail.
- Business report writing.
- Conflict resolution.
- Problem solving and analysis.
- Presentation skill.
- Interpersonal skill.
- Communication skill.
- Planning and Organising skill.
- Decision making skill.
- Negotiation skill.
- Computer literacy.
- Patriotic, Honesty, Integrity and Accountability.
Duties
- The successful candidate will be responsible for, amongst others, the following specific tasks: Administer the birth and death applications at the back office for DHA Clients.
- Receive, capture, verify, and process birth and death applications accurately and timeously in accordance with prescribed legislation, policies, procedures, and service delivery standards.
- Verify the authenticity and completeness of supporting documents to ensure data integrity, prevent fraud, and comply with regulatory requirements.
- Capture, update, and maintain birth and death records on the relevant DHA systems to ensure accurate, secure, and up-to-date population records.
- Assist with the submission of requests for documentation from stores through EDMS or manual requests.
- Administer the implementation of back-office process steps for birth and death applications of all DHA Clients.
- Liaise with Civics Front Office staff regarding status of applications or feedback on processing of applications.
- Perform end of day duties to ensure effective capturing of performance statistics where required by management.
- Administer birth and death applications are implemented within targeted turnaround times.
- Assist with the verification of Identity Documents (ID) Numbers for birth and death certificates.
- Ensure that ID numbers are allocated effectively to applications for Birth Registrations.
- Timeously notify Local Offices to action printing of unabridged certificates and update the system as required.
- Identify, report, and mitigate risks, irregularities, and suspected fraudulent activities in line with DHA risk management and compliance frameworks.
- Maintain good relationships with clients and Stakeholders.
- Implement effective risk and compliance in line with the relevant practices.
- Ensure effective and efficient management of human, physical and financial resources within the Unit.
Enquiries
Head Office: Mr S Tshabalala, Tel No: 012 406 4117
Applications
Where to send your application.
Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or sent to the correct address specified as follows:-Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001
Department Notes
The DHA is a merit-based, equal opportunity and affirmative action employer. In line with its commitment to promoting representivity, in the filling of entrylevel positions preference may be given to locally based candidates on grounds of affordability as well as to (unemployed) youth and the DHA’s interns and learners who have successfully completed their respective skills development programmes. In the filling of all posts, preference may be afforded to persons with disabilities, and in respect of SMS-level posts, to women. Persons falling in these categories and who meet the post requirements are preferred. The DHA complies with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Applicants’ personal information will be used for recruitment purposes, retained where required for audit, and safeguarded against unauthorised disclosure, except where legally required. Submission of an application constitutes consent to such processing. Applications must be submitted online at https://erecruitment.dha.gov.za sent to the correct address specified at the bottom of the posts, on or before the closing date, accompanied by a fully completed Application for Employment Form (New Z83, effective from 1 January 2021), obtainable at www.dpsa.gov.za, citing the correct post number and job title, and a comprehensive CV (citing the start and end date dd/mm/yy), job title, duties performed and exit reason for each employment period to be considered, as well as the details of at least two contactable employment references (as recent as possible), regardless of online or manual submission. All shortlisted candidates, including SMS, shall undertake two preentry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Shortlisted candidates will also be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), relevant educational qualifications / RPL certificates / Academic Transcripts of completed qualifications, and Acting letters as directed. Furthermore, applicants who possess (a) foreign qualification(s), are required to submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit, criminal, citizenship, qualifications, and employment references including verification of exit reasons, and conducting business with State). Once appointed, serving of a prescribed probation period, and obtaining of a security clearance appropriate to the post, will be required. Correspondence between the Department and candidates will be limited to shortlisted candidates, Only.
Original Text
SALARY : R280 278 – R330 162 per annum (A Basic Salary) (Level 6).
CENTRE : Head Office: Tshwane, Sub- Directorate: Births and Deaths
REQUIREMENTS : An undergraduate qualification in Public Administration, Public Management, Operations or Business Management at NQF Level 6 as recognized by SAQA.
One (1) Years’ relevant experience in in administrative, clerical or client service environment is required. Knowledge of Births and Deaths Registration.
Knowledge and understanding of the Departmental Legislations and Prescripts
(Civic Services). Basic knowledge of Human Resource Regulatory Framework.
Basic knowledge of Public Service Regulations. Required skills and competencies: Client Orientation and Customer Focus. People Management
and Empowerment. Records Management. Change management. Knowledge management. Budget planning and cost control. Financial reporting.
Influencing and networking. Attention to detail. Business report writing. Conflict resolution. Problem solving and analysis. Presentation skill. Interpersonal skill.
Communication skill. Planning and Organising skill. Decision making skill.
Negotiation skill. Computer literacy. Patriotic, Honesty, Integrity and
Accountability.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Administer the birth and death applications at the back office for
DHA Clients. Receive, capture, verify, and process birth and death applications accurately and timeously in accordance with prescribed legislation, policies,
procedures, and service delivery standards. Verify the authenticity and completeness of supporting documents to ensure data integrity, prevent fraud,
and comply with regulatory requirements. Capture, update, and maintain birth and death records on the relevant DHA systems to ensure accurate, secure,
and up-to-date population records. Assist with the submission of requests for documentation from stores through EDMS or manual requests. Administer the
implementation of back-office process steps for birth and death applications of all DHA Clients. Liaise with Civics Front Office staff regarding status of
applications or feedback on processing of applications. Perform end of day
duties to ensure effective capturing of performance statistics where required
by management. Administer birth and death applications are implemented within targeted turnaround times. Assist with the verification of Identity
Documents (ID) Numbers for birth and death certificates. Ensure that ID numbers are allocated effectively to applications for Birth Registrations.
Timeously notify Local Offices to action printing of unabridged certificates and update the system as required. Identify, report, and mitigate risks, irregularities,
and suspected fraudulent activities in line with DHA risk management and compliance frameworks. Maintain good relationships with clients and
Stakeholders. Implement effective risk and compliance in line with the relevant practices. Ensure effective and efficient management of human, physical and
financial resources within the Unit.
ENQUIRIES : Head Office: Mr S Tshabalala, Tel No: 012 406 4117
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or sent to the correct
address specified as follows:-Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001
Official source
This vacancy was imported from DPSA Circular 18 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.