CIVICS SERVICES CLERK: DUPLICATES is a South African government vacancy at Department of Home Affairs (DHA). This job is part of Circular 18 of 2026 from the DPSA. centre: Head Office: Brits Storage, Division: Duplicates | closing date: 21 June 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Salary
R280 278 – R330 162 per annum (Level 6). (A Basic Salary)
Centre
Head Office: Brits Storage, Division: Duplicates
Requirements
- An undergraduate qualification in Operations Management, Public Management or Business Management, at NQF Level 6 as recognized by SAQA.
- One (1) Years’ relevant experience in in administrative, clerical or client service environment is required.
- Knowledge and understanding of the Departmental Legislations and Prescripts.
- Basic knowledge of the Human Resource Regulatory Framework.
- Basic knowledge of Public Service Regulations.
- Required skills and competencies: Effective Organising.
- Teamwork.
- Influencing and Networking.
- Attention to detail.
- Conflict Resolution.
- Basic report writing.
- Time Management.
- Problem Solving skill.
- Communication skill.
- Interpersonal skill.
- Anaytical skill.
- Computer and digital literacy skills.
- Decision Making skills.
- Patriotic, Honesty, Integrity and Accountability.
Duties
- The successful candidate will be responsible for, amongst others, the following specific tasks: Provide the effective daily operation of the Duplicate in the unit.
- Scrutinize and verify applications on track and trace for investigation of the possible duplicate cases by following information on NPR on various functions.
- Create files of newly identified duplicate cases and request all relevant documents relates to the case from various Sections e.g Birth, Fingerprint, marriage records.
- Scan the application on track and Trace for the deletion of on ID number and issue the ID.
- Sort received documents according to the relevant identity number.
- Position message on NPR to indicate that the case is under attention.
- Verify the allocation of a new ID number in case of duplication and share the ID number.
- Ensure that fingerprints as well as the photograph on the application form match fingerprints/ photograph captured on HANIS and or paper fingerprint records.
- Compare and investigate multiple ID numbers, two or more people sharing the same ID numbers on the record register.
- Make photocopies of the approved report, confirmation letter, application form, and all relevant supporting documents.
- Compile a report and motivate on the removal of duplicate ID numbers.
- Update the NPR message for tracking the case and make a printout of the duplicate cases.
- Scan back to data for the issuing of the identity document.
- Ensure that the renouncement letter is signed by the applicant and is filed for the record purposes.
- Submit a typed letter to the immediate Supervisor to verify the correctness and sign off.
- Make a photocopy of the signed confirmation letter and attach it to the application with a printout of the newly allocated ID number.
- Implement policies and procedures in line with the approved Framework.
- Ensure effective and efficient management of human, physical and financial resources within the Unit.
Enquiries
Head Office: Mr S Tshabalala, Tel No: 012 406 4117
Applications
Where to send your application.
Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or sent to the correct address specified as follows:-Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001
Department Notes
The DHA is a merit-based, equal opportunity and affirmative action employer. In line with its commitment to promoting representivity, in the filling of entrylevel positions preference may be given to locally based candidates on grounds of affordability as well as to (unemployed) youth and the DHA’s interns and learners who have successfully completed their respective skills development programmes. In the filling of all posts, preference may be afforded to persons with disabilities, and in respect of SMS-level posts, to women. Persons falling in these categories and who meet the post requirements are preferred. The DHA complies with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Applicants’ personal information will be used for recruitment purposes, retained where required for audit, and safeguarded against unauthorised disclosure, except where legally required. Submission of an application constitutes consent to such processing. Applications must be submitted online at https://erecruitment.dha.gov.za sent to the correct address specified at the bottom of the posts, on or before the closing date, accompanied by a fully completed Application for Employment Form (New Z83, effective from 1 January 2021), obtainable at www.dpsa.gov.za, citing the correct post number and job title, and a comprehensive CV (citing the start and end date dd/mm/yy), job title, duties performed and exit reason for each employment period to be considered, as well as the details of at least two contactable employment references (as recent as possible), regardless of online or manual submission. All shortlisted candidates, including SMS, shall undertake two preentry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Shortlisted candidates will also be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), relevant educational qualifications / RPL certificates / Academic Transcripts of completed qualifications, and Acting letters as directed. Furthermore, applicants who possess (a) foreign qualification(s), are required to submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit, criminal, citizenship, qualifications, and employment references including verification of exit reasons, and conducting business with State). Once appointed, serving of a prescribed probation period, and obtaining of a security clearance appropriate to the post, will be required. Correspondence between the Department and candidates will be limited to shortlisted candidates, Only.
Original Text
SALARY : R280 278 – R330 162 per annum (Level 6). (A Basic Salary)
CENTRE : Head Office: Brits Storage, Division: Duplicates
REQUIREMENTS : An undergraduate qualification in Operations Management, Public Management or Business Management, at NQF Level 6 as recognized by
SAQA. One (1) Years’ relevant experience in in administrative, clerical or client service environment is required. Knowledge and understanding of the
Departmental Legislations and Prescripts. Basic knowledge of the Human
Resource Regulatory Framework. Basic knowledge of Public Service
Regulations. Required skills and competencies: Effective Organising.
Teamwork. Influencing and Networking. Attention to detail. Conflict Resolution.
Basic report writing. Time Management. Problem Solving skill. Communication skill. Interpersonal skill. Anaytical skill. Computer and digital literacy skills.
Decision Making skills. Patriotic, Honesty, Integrity and Accountability.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Provide the effective daily operation of the Duplicate in the unit.
Scrutinize and verify applications on track and trace for investigation of the possible duplicate cases by following information on NPR on various functions.
Create files of newly identified duplicate cases and request all relevant documents relates to the case from various Sections e.g Birth, Fingerprint,
marriage records. Scan the application on track and Trace for the deletion of on ID number and issue the ID. Sort received documents according to the
relevant identity number. Position message on NPR to indicate that the case is under attention. Verify the allocation of a new ID number in case of duplication
and share the ID number. Ensure that fingerprints as well as the photograph on the application form match fingerprints/ photograph captured on HANIS and
or paper fingerprint records. Compare and investigate multiple ID numbers, two or more people sharing the same ID numbers on the record register. Make
photocopies of the approved report, confirmation letter, application form, and all relevant supporting documents. Compile a report and motivate on the
removal of duplicate ID numbers. Update the NPR message for tracking the case and make a printout of the duplicate cases. Scan back to data for the
issuing of the identity document. Ensure that the renouncement letter is signed by the applicant and is filed for the record purposes. Submit a typed letter to
the immediate Supervisor to verify the correctness and sign off. Make a photocopy of the signed confirmation letter and attach it to the application with
a printout of the newly allocated ID number. Implement policies and procedures in line with the approved Framework. Ensure effective and efficient
management of human, physical and financial resources within the Unit.
ENQUIRIES : Head Office: Mr S Tshabalala, Tel No: 012 406 4117
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or sent to the correct
address specified as follows:-Head Office, Hallmark Building: Physical address: 230 Johannes Ramokhoase Street, Pretoria, 0001
Official source
This vacancy was imported from DPSA Circular 18 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.