Job details

    Circular Post No: 20/180
    Job Ref Number: COGHSTA 13/26
    Province: Limpopo
    Centre: Polokwane
    Closing Date: 03 July 2026
    Salary: R932 292 per annum (Level 11), (all-inclusive salary package)

    Applications

    Where to send your application.

    Applications should be submitted online through http://erecruitment.limpopo.gov.za Hand delivered applications should be submitted to 28 Market Street (Next to UNISA) Registry Office (First Floor by 16h00 daily) or alternatively post to The Director: HRMA&EW; Department of Co-operative Governance, Human Settlements and Traditional Affairs, Private Bag X9485, Polokwane, 0700.

    Salary

    R932 292 per annum (Level 11), (all-inclusive salary package)

    Requirements

    • Matric plus an undergraduate qualification (NQF Level 6) in Public Management/Public Administration or Equivalent as recognized by SAQA.
    • A minimum of 5 years’ experience within the Service Delivery Improvement Mechanisms/Interventions environment of which three (3) years must be at Assistant Director / Junior Management level and valid driver’s license (with exception of person with disability).
    • Core and Process Competencies: Batho Pele Principles, PFMA, Performance Management, Public Service Regulations.
    • Generic Competencies: People Management and Empowerment, Programme &
    • Project Management, Financial Management, Change Management, Knowledge Management, Client orientation &
    • Customer focus, Problem Solving &
    • Analysis, Communication.

    Duties

    • Manage the development and review of Service Standards;
    • Charter and Citizens' report;
    • Manage the Development and review of Service Standards and Service Delivery Charter;
    • Publish the approved Service Standards and Service Charter on the website; and monitor compliance with Service Standards; provide support and input on the monitoring and evaluation report of Service Standards and Charter for submission purposes;
    • Monitor community and coalface engagements, plan and implement public service week/month/day, coordinate the implementation of service delivery awards programmes, including Service Excellence Awards or similar, implement and ensure all relevant documentation is submitted for entry into the awards, implement SMS deployments and site visits (Khaedu), plan and liaise with HRM&D to conduct Batho Pele training for newly appointed staff, conduct unannounced visits to service delivery sites.

    Enquiries

    Ms. Mokhomole Makgano Tel No: (015) 294 2270

    Notes

    EE Target: African Male & Female, Coloured Male & Female, White Female, Indian Male & Female, Persons with Disability.

    Z83 form: Government job applications usually require the Z83 application form. Download the Z83 application form before applying.

    Original Text
    POST 20/180 : DEPUTY DIRECTOR: BATHO PELE REF NO: COGHSTA 13/26 Branch: Corporate Services
    SALARY : R932 292 per annum (Level 11), (all-inclusive salary package)
    CENTRE : Polokwane
    REQUIREMENTS : Matric plus an undergraduate qualification (NQF Level 6) in Public Management/Public Administration or Equivalent as recognized by SAQA. A
    minimum of 5 years’ experience within the Service Delivery Improvement
    Mechanisms/Interventions environment of which three (3) years must be at
    Assistant Director / Junior Management level and valid driver’s license (with exception of person with disability). Core and Process Competencies: Batho
    Pele Principles, PFMA, Performance Management, Public Service
    Regulations. Generic Competencies: People Management and Empowerment,
    Programme & Project Management, Financial Management, Change
    Management, Knowledge Management, Client orientation & Customer focus,
    Problem Solving & Analysis, Communication.
    DUTIES : Manage the development and review of Service Standards; Charter and Citizens' report; Manage the Development and review of Service Standards
    and Service Delivery Charter; Publish the approved Service Standards and
    Service Charter on the website; and monitor compliance with Service
    Standards; provide support and input on the monitoring and evaluation report of Service Standards and Charter for submission purposes; Monitor community
    and coalface engagements, plan and implement public service week/month/day, coordinate the implementation of service delivery awards
    programmes, including Service Excellence Awards or similar, implement and ensure all relevant documentation is submitted for entry into the awards,
    implement SMS deployments and site visits (Khaedu), plan and liaise with
    HRM&D to conduct Batho Pele training for newly appointed staff, conduct unannounced visits to service delivery sites.
    ENQUIRIES : Ms. Mokhomole Makgano Tel No: (015) 294 2270
    NOTE : EE Target: African Male & Female, Coloured Male & Female, White Female, Indian Male & Female, Persons with Disability.

    More Jobs From This Department

    View all Limpopo Department of Co-Operative Governance, Human Settlements and Traditional Affairs jobs

    Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.

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