DISTRICT MANAGER OPERATIONS is a South African government vacancy at Department of Home Affairs (DHA). This job is part of Circular 17 of 2026 from the DPSA. centre: District Municipal Office: Uthungulu: Kwazulu-Natal | closing date: 05 June 2026. Use this page to review the requirements, duties, application instructions and official source links before applying.
Job details
Salary
R1 266 714 – R1 492 122 per annum (Level 13), An all-inclusive salary package
Centre
District Municipal Office: Uthungulu: Kwazulu-Natal
Requirements
- An undergraduate qualification in Operations Management, Social Science, Leadership, Management or Administration at NQF 7 as recognized by SAQA.
- 5 Years’ Middle Management / Senior Management experience is required.
- Extensive experience in Operations Management is required.
- Knowledge of the Public Service Regulatory Framework.
- Knowledge of Departmental Legislations and Prescripts.
- Knowledge of the Constitution of South Africa.
- Knowledge and understanding of Immigration Services Acts.
- Knowledge and understanding of Civic Services Acts.
- Knowledge of the Public Finance Management Act and Regulations.
- A valid Driver's License.
- Willingness to travel and work extended hours.
- Completion of the Senior Management Services Pre-Entry Certificate upon appointment.
- Required skills and competencies: Strategic Planning.
- Strategic Management.
- Service delivery innovation.
- Client orientation and customer focus.
- Client orientation and customer focus.
- People management and empowerment.
- Financial management.
- Honesty and integrity.
- Program and project management.
- Change management.
- Communication.
- Knowledge and information management.
- Decision making.
- Presentation Skills.
- Problem solving and analysis.
- Business Report Writing.
- Influencing and Networking.
- Planning and Organising.
- Operations Management.
- Capacity Planning.
- Research Methodology and Analysis.
- Policy Development.
- Diplomacy.
- Computer Skills Business Continuity.
- Communication.
- Support digital transformation.
- Patriotism, Honesty and Integrity.
Duties
- The successful candidate will be responsible for, amongst others, the following specific tasks: Manage operations of the Civic services in the District in accordance with the service standards.
- Manage Civic Services operations on the issuing of enabling documents (e.g. birth, marriages, and deaths, travel documents, IDs / Smart Cards etc.).
- Identify external trends and patterns that will impact the medium and long term footprint and channel development.
- Manage the development of the footprint at Local Offices (small, medium and large), Permanent Service Points, Thusong centres, Health Facilities and mobile offices.
- Ensure the implementation of delivery against the mandates derived from the Government’s Programme of Action (POA).
- Oversee the security integrity of the national population register in the district as well as ensure effective utilisation of all relevant Civic Services systems.
- Ensure the accessibility of DHA services by the public and management of outreach programmes.
- Provide inputs in the development of Civic Services strategies.
- Oversee operations and activities of all Local offices to ensure they meet the needs of the clients in line with the departmental service standards.
- Develop, interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates.
- Ensure all processes are accurate and efficient in the execution of operations.
- Drive consistency and uniformity by enforcing Standard Operating Procedures (SOPs) and creating uniformity within DHA offices) that adhere to set requirements.
- Provide expert advice and guidance on District Municipality on operational issues and matters.
- Serve as a project leader within the District Municipality to ensure effective project management implementation.
- Oversee the operations of Immigration Services in the District /Metro Municipality accordance with service delivery standards.
- Manage compliance in line with all legislation administered by the department in the District / Metro Municipality.
- Provide executive support in the District.
- Foster effective inter-governmental and stakeholder relations within the District Municipality.
- Ensure effective and efficient management of human, physical and financial resources within the Unit.
- Coach and guide staff on compliance with all regulatory requirements.
- Support digital transformation.
Enquiries
Head Office: Mr J Modipa Tel No: (012) 406 4243
Applications
Where to send your application.
Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or civicsrecruitment@dha.gov.za OTHER POSTS
Department Notes
Applications must be submitted online at https://erecruitment.dha.gov.za sent to the correct address specified at the bottom of the posts, on or before the closing date, accompanied by a fully completed Application for Employment Form (New Z83, effective from 1 January 2021), obtainable at www.dpsa.gov.za, citing the correct post number and job title, and a comprehensive CV (citing the start and end date dd/mm/yy), job title, duties performed and exit reason for each employment period to be considered, as well as the details of at least two contactable employment references (as recent as possible), regardless of online or manual submission. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment. Shortlisted candidates will also be required to submit a copy of their ID document, a valid driver’s license (if specified as a job requirement), relevant educational qualifications / RPL certificates / Academic Transcripts of completed qualifications, and Acting letters as directed. Furthermore, applicants who possess (a) foreign qualification(s), are required to submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA); will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit, criminal, citizenship, qualifications, and employment references including verification of exit reasons, and conducting business with State). Once appointed, serving of a prescribed probation period, and obtaining of a security clearance appropriate to the post, will be required. Correspondence between the Department and candidates will be limited to shortlisted candidates, only. The Department of Home Affairs (DHA) seeks to hire patriotic, professional, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to facilitate the transformation of Home Affairs into a digital-first, world-class organisation. If you are committed to delivering on the Medium-Term Development Plan’s priorities through digital transformation, ascribe to the Department’s shared value set, have what it takes to deliver on the needs of DHA Clients with the highest levels of dignity, integrity and innovation, and your credentials meet the requirements of any of the following positions, kindly respond before the closing date. The DHA complies with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). Applicants’ personal information will be used for recruitment purposes, retained where required for audit, and safeguarded against unauthorised disclosure, except where legally required. Submission of an application constitutes consent to such processing.
Original Text
SALARY : R1 266 714 – R1 492 122 per annum (Level 13), An all-inclusive salary package
CENTRE : District Municipal Office: Uthungulu: Kwazulu-Natal
REQUIREMENTS : An undergraduate qualification in Operations Management, Social Science, Leadership, Management or Administration at NQF 7 as recognized by SAQA.
5 Years’ Middle Management / Senior Management experience is required.
Extensive experience in Operations Management is required. Knowledge of the Public Service Regulatory Framework. Knowledge of Departmental
Legislations and Prescripts. Knowledge of the Constitution of South Africa.
Knowledge and understanding of Immigration Services Acts. Knowledge and understanding of Civic Services Acts. Knowledge of the Public Finance
Management Act and Regulations. A valid Driver's License. Willingness to travel and work extended hours. Completion of the Senior Management
Services Pre-Entry Certificate upon appointment. Required skills and competencies: Strategic Planning. Strategic Management. Service delivery
innovation. Client orientation and customer focus. Client orientation and customer focus. People management and empowerment. Financial
management. Honesty and integrity. Program and project management.
Change management. Communication. Knowledge and information management. Decision making. Presentation Skills. Problem solving and
analysis. Business Report Writing. Influencing and Networking. Planning and
Organising. Operations Management. Capacity Planning. Research
Methodology and Analysis. Policy Development. Diplomacy. Computer Skills
Business Continuity. Communication. Support digital transformation.
Patriotism, Honesty and Integrity.
DUTIES : The successful candidate will be responsible for, amongst others, the following specific tasks: Manage operations of the Civic services in the District in
accordance with the service standards. Manage Civic Services operations on the issuing of enabling documents (e.g. birth, marriages, and deaths, travel
documents, IDs / Smart Cards etc.). Identify external trends and patterns that will impact the medium and long term footprint and channel development.
Manage the development of the footprint at Local Offices (small, medium and large), Permanent Service Points, Thusong centres, Health Facilities and
mobile offices. Ensure the implementation of delivery against the mandates derived from the Government’s Programme of Action (POA). Oversee the
security integrity of the national population register in the district as well as ensure effective utilisation of all relevant Civic Services systems. Ensure the
accessibility of DHA services by the public and management of outreach programmes. Provide inputs in the development of Civic Services strategies.
Oversee operations and activities of all Local offices to ensure they meet the needs of the clients in line with the departmental service standards. Develop,
interpret and manage statistical information on service standards, throughout times, bottlenecks, volumes and error rates. Ensure all processes are accurate
and efficient in the execution of operations. Drive consistency and uniformity by enforcing Standard Operating Procedures (SOPs) and creating uniformity
within DHA offices) that adhere to set requirements. Provide expert advice and guidance on District Municipality on operational issues and matters. Serve as
a project leader within the District Municipality to ensure effective project management implementation. Oversee the operations of Immigration Services
in the District /Metro Municipality accordance with service delivery standards.
Manage compliance in line with all legislation administered by the department in the District / Metro Municipality. Provide executive support in the District.
Foster effective inter-governmental and stakeholder relations within the District
Municipality. Ensure effective and efficient management of human, physical and financial resources within the Unit. Coach and guide staff on compliance
with all regulatory requirements. Support digital transformation.
ENQUIRIES : Head Office: Mr J Modipa Tel No: (012) 406 4243
APPLICATIONS : Applications compliant with the “Directions to Applicants” above, must be submitted online at https://erecruitment.dha.gov.za or
civicsrecruitment@dha.gov.za
OTHER POSTS
Official source
This vacancy was imported from DPSA Circular 17 of 2026 for reference.
Disclaimer: This vacancy was imported from the official DPSA circular PDF. Please confirm the reference number, closing date, and application instructions in the original circular before applying. View the official DPSA vacancy circulars.