North-West University’s Potchefstroom campus is seeking a highly dedicated and organized individual to fill the position of Residence Officer for the male residence, Over de Voor. As a Residence Officer, you will play a crucial role in the smooth day-to-day operations of the residence, ensuring that facilities are well-maintained, rules are enforced, and residents are provided with a safe, comfortable living environment.
Residence Officer Position Overview:
- Position Reference: P001790
- Listing Reference: NWU_003137
- Location: Potchefstroom, South Africa
- Job Category: Hospitality and Catering in Education & Training
- Contract Type: Permanent
- Apply by: 1 November 2024
- Remuneration: Market-related, aligned with North-West University’s policy guidelines
Purpose of the Position
The Residence Officer is responsible for the effective operation of the residence, which includes maintaining the buildings, supervising staff, monitoring safety, and assisting students with residence-related issues. As the primary manager for Over de Voor residence, you will ensure the property remains functional, safe, and welcoming for all residents.
Key Responsibilities
As a Residence Officer, you will have several vital duties. Here’s a breakdown of what’s expected:
1. Supervision of Cleaning Staff
- Ensure that cleaning duties are completed in alignment with agreements.
- Oversee the work quality of cleaning personnel, ensuring high standards of hygiene and cleanliness.
2. Maintenance of Equipment and Buildings
- Conduct regular inspections to identify necessary repairs or defects.
- Oversee repair work and ensure all maintenance meets the residence’s standards.
- Monitor and update maintenance rosters, including checks on distribution boards, alarms, roofs, gutters, taps, and water tanks.
3. Operation of the Residence
- Maintain the residence’s general tidiness and hygiene.
- Be knowledgeable about and enforce the rules, policies, and procedures of Residence and Catering Services.
- Complete administrative tasks, including corridor lists, cancellations, and room inventory forms.
- Manage annual stock-taking and ensure proper inventory control.
- Implement measures to reduce power and water consumption.
4. Assistance to Supervisors and Students
- Be accessible to students with residence-related issues.
- Perform informal inspections and attend residence management meetings.
- Assist with operational issues that may arise in neighboring residences.
5. Personal Development
- Participate in relevant training and development programs.
6. Ad Hoc Duties
- Manage guest accommodation for holiday periods.
Essential Competencies and Skills
To be successful in this role, candidates should possess the following skills and competencies:
Technical Skills
- Computer Proficiency: Familiarity with Excel, Word, email systems, and internet usage.
- Organizational Abilities: Strong administrative and organizational skills to manage multiple responsibilities.
- Communication Skills: Proficiency in both Afrikaans and English, with strong verbal and written communication skills.
Behavioural Skills
- Interpersonal Skills: A positive client attitude and the ability to build solid relationships with residents and staff.
- Leadership and Delegation: Ability to delegate tasks effectively while maintaining strict control over staff performance.
- Discipline and Temperament: Capability to enforce rules and maintain discipline in a balanced manner.
Minimum Requirements
- Education: Grade 12 or equivalent (NQF Level 4).
- Experience: At least two years in staff or contractor management and at least two years of experience in equipment and building maintenance.
Remuneration and Benefits
The total annual remuneration package is competitive and aligned with the level of this appointment according to North-West University’s guidelines.
Application Process
To Apply: Submit your application by 1 November 2024.
For further information, please contact:
- Job Content Inquiries: Ms. Wilma Lotriet, at 018 299 1128
- Recruitment Process Inquiries: Ms. Akhona Maqungo, at 018 299 2624
Don’t miss this opportunity to join North-West University in a role that allows you to make a difference in the lives of students. Apply today to become a vital part of our Potchefstroom Campus community!
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The role of Residence Officer at North-West University’s Potchefstroom campus presents a unique and rewarding opportunity for those with experience in residence management, maintenance, and student support. This position is more than a job; it’s a chance to foster a safe, welcoming environment for students, directly contributing to their university experience. If you are passionate about creating organized, well-maintained spaces and enjoy interacting with students in a supportive role, this job could be the ideal fit.
