The Government Pensions Administration Agency (GPAA) has announced job openings for various positions within the organisation. Interested individuals are encouraged to submit their applications before the closing date of 02 June 2023, before 12h00 noon. It is important to note that late applications will not be considered, so applicants must ensure their submissions are received on time.
Overview
The Government Pensions Administration Agency (GPAA) provides an opportunity for individuals to apply for various positions within the organisation. Interested applicants should ensure they meet the requirements and submit their applications before the specified closing date. The GPAA is committed to promoting representativeness and encouraging the application of disabled persons. Successful candidates can expect an inclusive remuneration package based on the salary level of the position.
The New Z83 Application Form
Starting from 1 January 2021, a new application for employment (Z83) form has been introduced. Therefore, it is crucial to use the updated form for applications. Any submissions made using the old Z83 form will be considered regrets. Individuals applying for a position after 1 January 2021 must utilize the new application for employment form, which can be downloaded from either the Department of Public Service and Administration (DPSA) website (www.dpsa.gov.za-vacancies) or the GPAA website (http://www.gpaa.gov.za).
Requirements for Application
To apply, individuals are required to submit a signed Z83 application form and a comprehensive CV via email to the designated email address mentioned in the respective advert. It is essential to use the correct inbox/email for submission, as applications sent to the wrong address will be disregarded. Additionally, applicants must ensure they sign their Z83 form before scanning it. The signature or a valid e-signature should be used, and typing or writing the name in block print will not suffice. Failure to sign the Z83 form will result in the application being deemed invalid.
Shortlisting and Interview Process
Shortlisted candidates will be required to participate in a virtual or in-person panel interview at a date and time determined by the GPAA. It should be noted that information provided in the application, such as the CV and Z83 form, may be verified through the request for official documents or other methods of verification when shortlisted. The certification of all supporting documents will be expected from the shortlisted candidates only.
Pre-Employment Checks and References
Pre-employment checks and references, including security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record checks, previous employment verification, and criminal record checks, will be conducted once candidates are shortlisted. Applicants must also meet vetting requirements prescribed by Minimum Information Security Standards.
Promoting Representativeness and Encouraging Disabled Persons
The GPAA aims to promote representativeness through the filling of these posts and will give preference to candidates whose appointment will promote representativeness. Disabled persons are particularly encouraged to apply.
Inclusive Remuneration Package
For positions with salary levels 11-15, the inclusive remuneration package comprises a basic salary, the state’s contribution to the Government Employees Pension Fund, and a flexible portion in accordance with applicable rules.
Government Pensions Administration Agency (GPAA) Jobs
Assistant Director: Electronic Information Systems Officer
Ref No: ASD-EISO/IS/2023-04/1P ICT Security
Salary: R424 104 per annum
The GPAA is offering a permanent position for an Assistant Director: Electronic Information Systems Officer at their Head Office in Pretoria. The successful candidate will contribute to the assessment, development, and implementation of programmes and controls to ensure the integrity and security of sensitive data and information processed by network systems.
Applicants should hold an appropriate three-year National Diploma/Bachelor’s Degree/BTech or equivalent qualification in Computer Science, IT Information Systems, with a minimum of three years (preferably four years) of experience in the Communication Technology/Information Security/ICT/Cyber Security field. Knowledge of various security concepts and regulations is necessary, including firewalls, proxies, SIEM, antivirus, IDS, Minimum Information Security Standards (MISS), Protection of Personal Information Act (POPI), Protection of Access to Information (PAIA), and National Archives legislation.
Excellent communication skills, both verbal and written, as well as decision-making, problem-solving, and time management abilities, are essential. The applicant is encouraged to attach supporting documents such as their ID, qualifications, and driver’s license (if applicable) to expedite the recruitment process. The Assistant Director will have various responsibilities, including implementing secure protocols such as IDS, IPS, and properly configured firewalls to prevent potential disaster situations.
They will ensure the network infrastructure and systems are up to date and perform regular backups. Monitoring network and application performance to identify irregular activities, collaborating with network security and antivirus teams, educating users on resource violation or misuse, and consulting with service providers and application owners to define/update processes, rules, and policies are part of the role.
The Assistant Director will also provide status updates, sensitise ICT Security management about potential risks and vulnerabilities, develop solutions, assess computing needs and security requirements, revise policies to align with changing IS/ICT landscape, coordinate security awareness activities, and participate in operational planning.
Applicants must apply via the provided URL (https://applybe.com/gijima/search/results/) and submit a comprehensive CV and a signed new Z83 form.
Office Supervisor: Umthatha Satellite Office
Ref No: OS/URO/CRM/2023/02-1P Client Services
Salary: R359 517 per annum
The GPAA is currently seeking a qualified candidate for the position of Office Supervisor in the Client Services section at the Umthatha Satellite Office. The successful candidate will oversee and implement client services administration at the provincial/branch/mobile office level.
Applicants should have an appropriate Bachelor’s Degree/National Diploma or equivalent three-year qualification (NQF6 with at least 360 credits). Three years of relevant experience in the Client Relations environment and/or combined with Employee Benefits Administration, including one year of supervisory experience, is required. Proficiency in Microsoft Office products, computer literacy, proficiency in English, and the ability to speak one of the official languages spoken in the province are necessary.
Knowledge of Employee Benefits, Client Relations Management, GEPF services and products, as well as geographical knowledge of the region, is advantageous. Strong analytical, customer relations, problem-solving, presentation, and communication skills are essential. The applicant is encouraged to attach supporting documents such as their ID, qualifications, and driver’s license (if applicable) to expedite the recruitment process.
The Office Supervisor will have various responsibilities, including monitoring and resolving queries within the Customer Relationship Management (CRM) system, ensuring timely follow-ups and finalization of enquiries referred to other business units. They will respond to emails, web queries, posted queries/courier services, and faxes within allocated time frames, provide the necessary information from other business units, and ensure system updates.
Resolving escalated queries and complaints, monitoring service quality provided by Customer Service Advisors (CSAs), compiling and editing reports, assisting with the annual audit, and providing and monitoring client liaison services within the office are key duties. Additionally, the Office Supervisor will manage document administration, provide administrative support at outreach initiatives, supervise staff, allocate work, manage performance, and provide monthly statistics and communication about changes.
Applicants must apply via the provided URL (https://affirmativeportfolios.co.za/GPAA/) and submit a comprehensive CV and a signed new Z83 form.
See Circular for details.
