Are you passionate about communication, technology, and stakeholder engagement? Stellenbosch University is offering a fantastic opportunity for a qualified and experienced IT Media and Communication Officer to join its IT General Support Services department. This role is ideal for professionals with strong communication skills, a flair for content creation, and a deep understanding of digital platforms.
IT Media and Communication Officer Job Details
- Job Title: IT Media and Communication Officer
- Location: Stellenbosch Campus
- Department: Information Technology – IT General Support Services
- Job Reference: IT/016/0125
- Job Level: 8
- Commencement Date: 01 March 2025
- Closing Date: 18 February 2025
Duties and Responsibilities
The IT Media and Communication Officer will be responsible for developing and managing a comprehensive communication plan that aligns with the strategic priorities of the IT department at Stellenbosch University. Below are the key duties:
Strategic Communication
- Developing, implementing, and overseeing a robust IT communication strategy.
- Identifying key stakeholders and implementing targeted communication initiatives.
- Ensuring all communication artifacts align with the university’s corporate identity.
- Guiding and managing IT-related marketing campaigns, technology trends, and cybersecurity awareness programs.
- Designing and updating templates for self-help guides, email communications, and standard operating procedures.
- Managing and maintaining the IT website, service catalog, document repository, and knowledge base.
- Overseeing all IT communication platforms and providing timely feedback and updates.
- Collaborating with various university departments on communication initiatives.
Internal and External Communication
- Drafting, distributing, and managing communications related to:
- IT incidents
- Maintenance weekends
- IT initiatives and projects
- IT events, policies, and strategies
- Staff wellness programs
- Creating digital media (graphics and written content) for cybersecurity incidents, application changes, and stakeholder training.
- Assisting with awareness and training campaigns.
- Planning and contributing to IT newsletters and the annual report.
- Supporting regular reports for the University Senate and Council.
Editing and Translation
- Proofreading and editing IT reports, policies, guidelines, regulations, and presentations.
- Ensuring clear and effective messaging that caters to diverse audiences.
Research, Monitoring, and Innovation
- Keeping up to date with evolving communication trends and stakeholder preferences.
- Monitoring social media platforms and sharing relevant IT-related content.
- Managing the university’s reputation by mitigating risks and ensuring consistent messaging.
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Job Requirements
Minimum Qualifications and Experience
To be considered for this role, candidates must have:
- A NQF Level 7 degree in Language, Journalism, or a related field.
- At least five years of experience in an IT and/or educational environment with a focus on:
- Writing, translation, and editing.
- Graphic design for print and digital platforms.
- Web design and content management.
- Managing diverse communication channels.
- Engaging with various stakeholder groups.
- Experience in strategic communication and stakeholder analysis.
- Basic knowledge and understanding of technology.
- Familiarity with social media platforms and their best practices.
- Strong graphic design skills with an ability to create impactful visual content.
- Excellent writing and editing abilities, capable of simplifying complex IT concepts.
- Proficiency in Microsoft Office (Word and PowerPoint).
- Exceptional people skills and stakeholder relationship management capabilities.
- Ability to work under tight deadlines with meticulous attention to detail.
- Strong research and analytical skills to integrate diverse information sources.
Recommended Qualifications
- A background in higher education would be an advantage.
How to Apply
Interested candidates must submit a comprehensive CV, including the names and email addresses of at least three referees.
Apply online at Stellenbosch University Careers
Application Closing Date: 18 February 2025
The university reserves the right to verify qualifications and conduct background checks on all applicants.
Important Notes:
- Stellenbosch University is committed to employment equity (EE).
- If you do not receive feedback within four to six weeks after the closing date, kindly consider your application unsuccessful.
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Contact Information
For job-related inquiries, please contact:
Dr. Zenobia Davidse – 021 808 4114
nobi@sun.ac.za
For inquiries about remuneration and benefits, contact the Human Resources Client Services Centre:
021 808 2753 (Stellenbosch) / 021 938 9636 (Tygerberg)
sun-e-hr@sun.ac.za
This job presents an incredible opportunity to work at one of South Africa’s leading universities, blending IT expertise and communication skills in a rewarding career. If this role matches your qualifications and interests, don’t miss out—apply today!
