SENIOR CONSUMER ADVISOR REF NO: DEDEA/2023/10/10
Provincial Administration: Eastern Cape
SALARY: R359 517 – R420 402 per annum (Level 08)
CENTRE: Amathole
REQUIREMENTS
National Senior Certificate, National Diploma (NQF 6) in Business Practice/Legal Studies/Consumer Studies/Policing. 2- 3 years’ relevant experience. The following skills, knowledge and attributes are required: Deep knowledge of a wide range of work procedures such as: the Eastern Cape Consumer Protection Act, Consumer Protection Act etc, Applied Strategic Thinking, Problem analysis, Influence, Communication, Decision-making Interpersonal relations and networking, Time Management Planning and Organising, Negotiation skills. A valid driver’s license.
DUTIES
- Provide technical assistance with the development of and implementation of the targeted district consumer awareness strategy.
- Provide technical assistance to consumers to resolve complaints.
- Assist with the monitoring and evaluation processes to determine the impact of business development instruments within the area of operation.
- Perform admin-related functions. Assist with the conciliation and facilitation of consumer-related complaints
ENQUIRIES: Mr. O. Desi at 078 026 7383 e-Recruitment Enquiries: olwethu.desi@dedea.gov.za
NOTE: Employment Equity target: African/White/Indian/Coloured Female
Download Eastern Cape Circular
