Are you an organized, efficient, and service-oriented individual looking for an opportunity to make a meaningful impact? The Road Accident Fund (RAF) is hiring for two Administrative Assistant positions within its Operations Division in Durban, Kwazulu-Natal. This role not only offers you the chance to gain valuable experience in a government agency focused on the well-being of road users but also to be part of a team that cares for individuals impacted by road accidents.
Administrative Assistant Job Overview
- Job Title: Administrative Assistant (x2)
- Division: Operations
- Reference Number: 4431
- Location: Durban, Kwazulu-Natal, South Africa
- Employment Type: Fixed Term Contract
- Salary: R244,732.00 per annum
- Employment Equity: Targeted for Persons with Disabilities
- Application Closing Date: 5 November 2024
About the Road Accident Fund (RAF)
The RAF is committed to providing comprehensive cover to all road users within South Africa’s borders. Its mission is to rehabilitate and compensate individuals injured in road accidents and to promote road safety through strategic initiatives. Joining RAF means becoming a part of a mission-driven organization dedicated to upholding the welfare of South African road users.
Administrative Assistant Job Purpose
The primary purpose of the Administrative Assistant is to offer essential support to the Officer, Senior Officer, and Team Leader. This role is designed to ensure the efficient operation of the RAF’s Durban branch through a combination of compliance, document management, office coordination, and meeting support.
Key Responsibilities and Performance Areas
1. Compliance Administration
- Maintain up-to-date written documentation regarding departmental business activities.
- Ensure that all administrative tasks comply with RAF’s policy and process standards.
- Stay informed of internal standards to ensure adherence to control measures.
2. Office Coordination
- Track and follow up on outstanding matters to ensure timely resolution.
- Manage stationery and office supply levels within the department.
- Validate and verify incoming documents, capture data accurately, and keep systems updated.
- Report on any duplicate documents or queries and allocate reference numbers accordingly.
- Distribute work to team members, send out required letters, and engage with stakeholders.
3. Meeting Support
- Organize and confirm meetings, managing schedules for internal and external stakeholders.
- Support team members by tracking follow-up items and scheduling appointments as needed.
- Handle all meeting requests and diary management to streamline branch activities.
4. Document and Records Management
- Oversee record-keeping and file management processes in line with RAF protocols.
- Keep the filing system organized, functional, and always ready for information retrieval.
- Ensure the confidentiality of all documents and that documentation reaches the right individuals.
Requirements
To be eligible for this position, applicants should meet the following qualifications:
- Education: Matric or Grade 12 certificate
- Experience: Minimum of 1-year experience in a medical administrative or similar environment, with experience in the medical field being an advantage
Read more: Government Resources to Improve Your Career Prospects
Skills and Competencies
Behavioral Competencies
- Strong planning and organizational abilities
- Emotional wisdom and sound decision-making skills
- Strong ethics, values, and client service orientation
- Ability to coordinate effectively across teams
Technical Competencies
- Proficiency in MS Word, Excel, and PowerPoint
- Well-developed administrative and organizational skills
- Knowledge of supply chain management (SCM) processes and financial understanding
- Ability to write clearly and accurately record information
Important Considerations for Applicants
- Employment Equity: RAF is committed to employment equity, with preference given to people with disabilities.
- Compensation Package: RAF offers a Total Employment Cost (TEC) package, which employees can structure to meet their needs. There are no additional employer contributions.
- Vetting Process: Security checks will be conducted on all prospective employees.
- Foreign Qualifications: Applicants with foreign qualifications must have them evaluated by the South African Qualification Authority (SAQA).
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How to Apply
To apply for the Administrative Assistant position, prepare your application before the deadline on 5 November 2024. Be sure to reference Reference No: 4431 in your application to ensure it is processed accurately.
- Update Your CV: Highlight relevant experience, particularly any experience in administrative or medical administrative roles.
- Prepare Supporting Documents: Ensure that all documentation, including qualifications and SAQA certification (if applicable), are ready to submit.
- Write a Cover Letter: Mention your experience in a medical administrative setting (if any) and demonstrate your understanding of the RAF’s mission.
The Administrative Assistant vacancy at the Road Accident Fund in Durban is a unique opportunity for individuals passionate about public service and administrative excellence. This role allows you to directly contribute to a mission-driven organization that not only supports road accident victims but also works proactively to improve road safety across South Africa. With a focus on efficiency, teamwork, and adherence to high standards, this position is ideal for those who are organized, proactive, and dedicated to making a difference.
