eThekwini Municipality is excited to announce an employment opportunity for a Hospitality Co-Ordinator based at the iconic Moses Mabhida Stadium in Durban, KwaZulu-Natal. This role offers a dynamic environment for an experienced candidate passionate about events, hospitality, and client relationships. If you’re looking for a fulfilling position within a vibrant municipal framework and have the drive to succeed in the fast-paced hospitality and events industry, this opportunity is tailored for you.
Hospitality Co-Ordinator Job Overview
- Closing Date: 8th November 2024
- Reference Number: ETH241009-4
- Job Number: 45000066
- Job Title: Hospitality Co-Ordinator
- Job Type: Permanent
- Job Grade: T11
- Division: Events And Hospitality Services
- Department: Commercial And Events Services
- Branch: Events Sales And Marketing
- Location: Moses Mabhida Stadium, Durban, KwaZulu-Natal, South Africa
- Reporting To: Senior Manager, Events Sales & Marketing
Hospitality Co-Ordinator Job Description
The Hospitality Co-Ordinator is responsible for managing the sales of hospitality packages at Moses Mabhida Stadium and five additional municipal stadiums. This includes building strong, lasting relationships with clients, ensuring the delivery of seamless events, and overseeing all hospitality administration. The role also involves promoting hospitality services, supporting event sales, and coordinating activities to enhance the client experience.
Key Responsibilities
The Hospitality Co-Ordinator will:
- Build and Maintain Client Relationships: Develop and sustain positive relationships with both current and potential hospitality clients to foster ongoing support for Moses Mabhida Stadium events.
- Coordinate Events: Ensure that events are executed successfully, seamlessly, and safely by planning and organizing every detail.
- Oversee Hospitality Administration: Manage all administrative tasks, from distributing hospitality packages and booking forms to sending invoices for payments.
- Manage Sales Records: Keep accurate records of all hospitality sales, perform profit analyses, and present findings for decision-making.
Physical and Special Conditions
Due to the nature of events and hospitality, the Hospitality Co-Ordinator may:
- Be required to work outdoors, possibly in various weather conditions.
- Need to work outside normal hours during emergencies, scheduled events, or for overtime as required.
- Be on standby for urgent or high-priority tasks.
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Requirements
Essential Requirements
- Education: Diploma (NQF Level 6) in Hospitality Management, Events Management, Tourism, or an equivalent field.
- Experience: A minimum of 3 years of relevant work experience.
- License: A valid driver’s license is necessary for this position.
Preferred Requirements
- Experience: 4 years of relevant experience is advantageous and may enhance the applicant’s chance of selection.
Key Competencies
The ideal candidate should demonstrate:
- Work Management: Ability to prioritize tasks and manage workload efficiently.
- Organizational Skills: Strong planning and organizational skills to ensure events are successful.
- Interpersonal and Communication Skills: Capacity to engage professionally with clients and internal stakeholders.
- Service Orientation: A proactive approach to delivering exceptional service to clients.
- Problem-Solving: Adept at resolving issues effectively as they arise during event planning and execution.
- Accountability and Ethical Conduct: High ethical standards and a sense of responsibility.
- Teamwork: Willingness to work collaboratively within the events and hospitality team.
Benefits
This permanent position offers a comprehensive benefits package that reflects eThekwini Municipality’s commitment to employee well-being and job satisfaction:
- Salary: R367,445.64 – R476,964.12 per annum
- 13th Cheque: Included
- Medical Aid: Provided
- Pension Fund: Yes
- Housing Subsidy: Yes
- Leave Benefits: Yes
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How to Apply
Qualified candidates interested in the Hospitality Co-Ordinator position at eThekwini Municipality should prepare and submit their applications by 8th November 2024. This is a unique opportunity to contribute to the success of Moses Mabhida Stadium and other municipal venues while building a rewarding career in hospitality.
For more details or any inquiries, please contact the Human Capital Officer at:
- Telephone: 031 322 5849
Don’t miss out on this exciting opportunity to take your career in hospitality and events to the next level with eThekwini Municipality!
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The Hospitality Co-Ordinator role at eThekwini Municipality offers an exceptional opportunity for professionals with a background in hospitality and events management. This position isn’t just a job but a chance to be part of Durban’s bustling event scene at one of the country’s most iconic stadiums, Moses Mabhida. With competitive remuneration, comprehensive benefits, and the chance to make a real impact in client relations and event execution, this role is ideal for those who thrive in dynamic environments and have a passion for delivering memorable experiences.
