Are you passionate about technology and eager to make a difference in South Africa’s workforce development? The Quality Council for Trades and Occupations (QCTO) is offering a unique opportunity for a dedicated ICT Technician to join their team in Pretoria, Gauteng. This role is more than just a job; it’s a chance to be part of a visionary organization working towards qualifying a skilled and capable workforce for the nation.
About QCTO: Building a Skilled Workforce for the Future
The Quality Council for Trades and Occupations (QCTO) is a pivotal institution in South Africa’s educational landscape. Established under the Skills Development Act, the QCTO is responsible for generating standards and ensuring quality across all occupational qualifications. With a clear vision to develop a skilled and capable workforce, QCTO’s mission is to set benchmarks in education that empower South Africans to compete in a global economy.
ICT Technician Job Overview
- The Role: ICT Technician
- Job Title: ICT Technician
- Salary Level: R216,417.00 – R254,928.00 per annum
- Location: Pretoria, Gauteng (Primary)
- Closing Date: 13 September 2024.
ICT Technician Job Description
As an ICT Technician at QCTO, you will play a crucial role in providing technical advice and support for ICT equipment. This position requires a hands-on approach to managing both software and hardware, ensuring the smooth operation of all ICT systems and equipment within the organization.
Responsibilities
- Policy Development: Assist with the development of policies, procedures, and frameworks related to ICT applications to ensure compliance and efficiency.
- Software and Hardware Management: Install new software and hardware, perform upgrades, and ensure secure and safe setups.
- Equipment Setup: Set up laptops, desktops, data projectors, and other ICT equipment, ensuring they are ready for use and functioning correctly.
- Service Requests: Respond to service requests promptly and maintain an accurate log of all service tasks.
- ICT Solutions Implementation: Support the implementation of ICT solutions as required, contributing to innovative projects that enhance the organization’s technological capabilities.
- Inventory Maintenance: Keep an up-to-date inventory of all ICT hardware and software licenses, ensuring compliance with licensing agreements.
- User Support and Training: Provide comprehensive support and training to users to enhance their understanding and use of ICT resources.
- After-Hours Support: Be available for after-hours support as needed to ensure the continuous operation of ICT services.
Requirements
- A recognized three-year National Diploma or Bachelor’s Degree in Information Technology or a related field (minimum NQF level 6), registered with the occupational qualifications sub-framework (SAQA).
- Experience in supporting application systems and troubleshooting.
Preferred Qualifications:
- Knowledge of Public Service, QCTO mandates and strategies, relevant government legislation, QCTO business strategies and goals, QCTO services, QCTO business processes and value chain, and Microsoft and other operating systems and software is an advantage.
- Advanced Microsoft Word and Excel skills, or the willingness to undergo training to develop these skills.
Key Skills:
- Quality Management
- Communication
- Planning and Organising
- Problem Solving
- Analytical and Interpersonal Skills
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Why Join QCTO?
Working at QCTO offers more than just a paycheck; it provides an opportunity to be part of a national effort to build a skilled workforce that meets the needs of the modern economy. As an equal opportunity employer, QCTO is committed to the principles of Employment Equity. We aim to promote equity by filling all numeric targets as outlined in our Employment Equity Plan. To facilitate this, we encourage applications from underrepresented groups, including women and people with disabilities. By joining QCTO, you become part of a diverse and inclusive team dedicated to nation-building through education and skills development.
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How to Apply
If you are a highly motivated, competent, and professional individual with a passion for ICT and a desire to contribute to South Africa’s workforce development, we want to hear from you!
To apply, please submit your resume along with a cover letter outlining your qualifications and experience relevant to this position. Please also indicate your race, gender, and disability status as part of our Employment Equity process.
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At QCTO, every role contributes to our mission of building a skilled and capable workforce for South Africa. As an ICT Technician, you will have the unique opportunity to directly impact our operations and support the technological infrastructure that underpins our education and training programs. This is your chance to be part of something bigger, to contribute to nation-building and make a meaningful impact.
