NSFAS (National Student Financial Aid Scheme) is pleased to announce an opportunity for an Accommodation Manager in Student Support. This role is ideal for individuals passionate about supporting students and adept at ensuring their accommodation needs are effectively managed. With a strong focus on logistical operations, the position plays a pivotal role in enhancing student welfare and fostering a conducive learning environment.
Join NSFAS in making a profound impact on students’ lives across South Africa.
NSFAS Accommodation Manager Vacancy Overview:
- Job Title: Accommodation Manager
- Type & Grade: Permanent, D2
- Vacancy Number: 23 of 2024/25
- Department & Unit: Student Accommodation
- Location: Cape Town
- Closing date: 21 July 2024
Responsibilities:
Provide Semi-Technical and Liaison Support:
- Manage Online and Manual Application Queries at campuses.
- Ensure adherence to NSFAS policies during registration processes.
- Communicate challenges promptly to relevant stakeholders.
- Track and report on project implementation within the CIO’s Office support programs.
Policy, Systems & Procedure Development:
- Contribute to the development and management of student accommodation/housing strategy, policies, guidelines, and procedures aligned with a student-centric model.
- Optimize processes in the student accommodation value chain to enhance the student experience.
Core Strategic Objectives:
- Centralize query management with robust reporting functionality.
- Ensure correct processing of NSFAS-funded students qualifying for private accommodation.
People Management & Ethical Leadership:
- Lead recruitment aligned with Employment Equity (EE) targets.
- Delegate and oversee student accommodation programs.
- Mentor and coach team members to deliver quality programs in line with NSFAS values.
- Manage performance contracting and reviews, as well as disciplinary matters.
Stakeholder Management & Relationships:
- Utilize accommodation policies and databases to resolve stakeholder queries.
- Share accredited accommodation provider lists with higher learning institutions for student convenience.
- Collaborate with stakeholders on program development and policy matters.
Reporting & Accountability:
- Provide progress reports on strategic KPIs and operational plans.
- Manage stakeholder issues and interventions.
- Ensure compliance with internal and external audits and risk management.
Requirements:
- NQF Level 7 in Commercial, Public Administration, Business Management.
- Over 5 years’ experience supporting student programs at higher institution level.
- Familiarity with lease agreements and dispute resolution processes.
- Good understanding of the higher education sector and systems.
- Intermediate proficiency in MS Office Suite and SQL Certificate.
- Valid Driver’s License.
- NQF Level 8 or higher in Commercial, Public Administration, Business Management.
Skills and Competencies:
- Strategic vision and project management skills.
- Strong interpersonal, data analysis, and presentation skills.
- Goal orientation, influence, advocacy, and attention to detail.
- Proficiency in systems, IT processes, quality assurance, and conflict resolution.
- Effective written and verbal communication, reporting, and negotiation skills.
Remuneration & Benefits:
- Competitive remuneration package aligned with market standards.
- Comprehensive benefits package inclusive of all company contributions.
Why Join NSFAS?
Making a Difference:
Joining NSFAS means becoming part of an organization dedicated to making a significant impact on the lives of students across South Africa. By supporting students’ accommodation needs, you directly contribute to their academic success and overall well-being. Your role will help create a conducive learning environment, essential for students to thrive and achieve their educational goals.
Application Process:
- Deadline: Applications must be submitted by 21 July 2024.
- Application Requirements: Complete the Employment Application Form available on the NSFAS website. Submit with a detailed Curriculum Vitae, academic qualifications, Identity Documents, and contact details of three referees to jobs@nsfas.org.za.
Important Notes:
- Late applications will not be considered.
- Only shortlisted candidates will be contacted within 2 months after the closing date.
- NSFAS promotes equal opportunities and practices affirmative action in employment equity considerations.
This role offers a permanent position at Grade D2, contributing to the core business of student accommodation in Cape Town. Interested candidates are encouraged to submit their completed Employment Application Form along with a detailed Curriculum Vitae and relevant documents to jobs@nsfas.org.za by the closing date of 21 July 2024.
NSFAS values employment equity and promotes representativity in its workforce. Only shortlisted candidates will be contacted.
