The South African Broadcasting Corporation (SABC) is pleased to announce an opening for the position of Receptionist. Candidates who excel in dynamic environments, demonstrate exceptional communication skills, and possess a strong commitment to customer service are encouraged to apply. The receptionist will play a crucial role in fostering a welcoming environment and maintaining efficient front desk operations at SABC.
SABC Receptionist Position Overview:
- Position Title: Receptionist – EC
- Report Line: Reports to the Regional Operations Manager
- Division: Regional Operations
- Scale Code: 406
- Position ID: 60020411
- Requisition ID: 12431
- Location: Eastern Cape Province, Port Elizabeth
- Closing Date: July 29, 2024
Duties and Responsibilities
1. Operational Plan
- Clients Liaison: Interact professionally and hospitably with clients.
- Mail Administration: Receive, sort, and distribute mail.
- Facilitate Access Control: Monitor and facilitate visitor access.
- Telephonic and Interpersonal Interaction: Handle incoming calls and interact with clients.
2. Governance, Risk and Compliance
- Visitor Access Management: Ensure authorized sign-ins, monitor visitor access.
- Data Accuracy: Record access data accurately for internal and external clients.
- Information Dissemination: Provide correct information to SABC clients and the public.
3. Administration
- Switchboard Function: Manage incoming calls and direct them appropriately.
- Mail/Tape Administration: Administer mail and tapes, dispatch as necessary.
- Boardroom Bookings: Efficiently handle boardroom bookings for Sales and Marketing.
4. Stakeholder Management
- Professional Image: Portray a positive image of SABC through professional interactions.
- Communication: Communicate effectively via telephone, electronic means, and in-person.
- Client Service: Create a pleasant atmosphere for both internal and external clients.
- Visitor Reception: Welcome visitors, determine their needs, and direct them accordingly.
- Information Provision: Answer inquiries and address concerns professionally.
Requirements
Qualification
- Grade 12 Certificate.
- Reception Course, Customer Relations Course, or Public Relations Course.
- Computer Literacy.
Experience
- Minimum 2 years of reception experience.
- Experience with diverse clients and applicable communication etiquette.
Knowledge
- People-oriented with a focus on interpersonal sensitivity and resilience.
- Strong interpersonal relations skills.
- Problem-solving ability.
- Operational understanding.
Application process
- Read Job Description: Review the job description and requirements to ensure your qualifications align with the position.
- Click on Apply: Click on the “Apply Now” button associated with the Receptionist position.
- Create an Account or Log In: Create a new account or log in if you already have an existing account on the SABC careers portal.
- Complete Application Form: Fill out the online application form with accurate personal details, educational background, work experience, and any other required information.
- Upload Documents: Upload your updated resume/CV, cover letter, and any additional documents requested (e.g., certificates, diplomas).
- Review and Submit: Double-check all information entered for accuracy. Review your application to ensure completeness and correctness before submitting.
- Confirmation: After submitting your application, you will receive a confirmation email acknowledging receipt of your application.
Why Work at SABC?
At SABC, we believe in nurturing talent and providing opportunities for career advancement. As a Receptionist, you will have the chance to develop your skills and potentially move into higher roles within the organization.
Working at SABC means being part of a dynamic and diverse team. Our work environment is stimulating, encouraging creativity and innovation.
SABC is a cornerstone of South Africa’s public service broadcasting. Your role will contribute to the mission of providing high-quality information, education, and entertainment to the public.
The South African Broadcasting Corporation (SABC) extends its sincere appreciation to all applicants for expressing interest in the Receptionist position. The initiative taken by each candidate in applying is highly valued. Prospective applicants who meet the qualifications and requirements outlined in the job description are encouraged to proceed with the online application process at their earliest convenience.
The SABC Receptionist position offers an excellent opportunity for those with a passion for customer service and communication. By joining SABC, you will be part of a team dedicated to making a positive impact on the community through public service broadcasting. Apply today and take the first step towards a rewarding career with SABC.
