Are you an Information and Communication Technology (ICT) professional looking to join a dynamic and innovative team? Stellenbosch University invites applications for the position of Technical Officer within the Faculty of Science, specifically at the Networked and Research-based Global Assistance division (NARGA). This is a unique opportunity to contribute to the success of students and lecturers by providing critical ICT support within one of South Africa’s most respected academic institutions.
Technical Officer Job Overview
- Job Title: Technical Officer
- Job Level: Level 10
- Location: Stellenbosch Campus
- Department: Faculty of Science – NARGA
- Reference Number: NW09/322/1124
- Start Date: 01 June 2025
- Application Closing Date: 13 December 2024
About NARGA
NARGA supports the ICT needs of students and lecturers in the Faculties of Science and AgriSciences at Stellenbosch University. It ensures that modern technology solutions empower students in their academic journeys and provides essential technical services to ensure seamless operations within lecture venues, computer rooms, and study spaces.
Key Responsibilities
The Technical Officer will perform various tasks to ensure smooth ICT operations. Responsibilities include:
Student and Lecturer Support
- Provide technical support for hardware and software issues, including after-hours support during assessments, inaugural lectures, and seminars.
Administrative Duties
- Manage and report day-to-day tasks, including upgrading and installing computer equipment.
- Schedule and book lecture venues and ensure compliance with safety policies.
- Maintain stores and monitor the NARGA asset register.
- Perform general maintenance and inspect the tidiness of lecture rooms.
Technical Duties
- Ensure all NARGA equipment (computers, projectors, lighting, air conditioning, sound systems) is functional.
- Offer real-time technical assistance during lectures and classes.
- Provide multimedia services during seminars, conferences, and events.
- Manage printers, including maintenance and stock replenishment.
Safety and Reporting
- Act as the safety representative for NARGA venues.
- Submit reports on safety, security, and equipment issues.
Minimum Requirements
Candidates must meet at least one of the following qualifications:
- An ICT degree/diploma with two years’ relevant experience.
- An ICT certificate with three years’ relevant experience.
- Four years’ relevant ICT experience.
Additional Skills:
- Strong technical knowledge in hardware and software.
- Analytical problem-solving abilities.
- Excellent communication and interpersonal skills.
- High attention to detail and ability to work independently or as part of a team.
Preferred Qualifications and Skills
- Certifications: A+ and/or N+.
- Experience with Linux systems.
- Programming or scripting experience (PowerShell, Java, C++).
- Proficiency in at least two official South African languages.
Why Join Stellenbosch University?
- Innovation and Growth: Be part of a team where your technical skills will be continuously developed.
- Collaborative Environment: Work alongside experts and contribute to the success of South Africa’s next generation of scientists and professionals.
- Dynamic Role: Enjoy a varied workday that involves problem-solving, technical maintenance, and academic support.
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Application Process
Stellenbosch University values employment equity and encourages applications from candidates belonging to designated groups. South African citizens will be given preference over foreign nationals unless otherwise specified by employment equity targets.
To apply:
- Submit a comprehensive CV, including contact details of three referees.
- Apply online at Stellenbosch University Careers.
Contact Information:
- For post-related inquiries: Ms. Ilse de Kock at 021 808 2682 or idk@sun.ac.za.
- For remuneration/benefits or technical assistance with the application process: Human Resources Client Services Centre at 021 808 2753 or sun-e-hr@sun.ac.za.
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Additional Notes
- Stellenbosch University reserves the right not to make an appointment.
- Candidates may undergo aptitude, psychometric, and proficiency tests.
- Positions involving exposure to hazards will require medical screening as per the Occupational Health and Safety Act.
- If no feedback is received within four to six weeks post-closing date, consider the application unsuccessful.
