The Road Accident Fund (RAF) is seeking to fill five Administrative Assistant positions within its Claims Division in Johannesburg, Gauteng. These roles are offered on a 12-month fixed-term contract, with a salary of R244,732.00 per annum. Applications close on April 1, 2025.
Administrative Assistant Job Overview
- Job Title: Administrative Assistant X5
- Division: Claims
- Reference No: 5214
- Location: Johannesburg, Gauteng, South Africa
- Employment Type: Fixed Term Contract (12 Months)
- Salary: R244,732.00 per annum
- Closing Date: 1 April 2025
- Employment Equity: Not specifically targeted, but preference will be given to People with Disabilities
About the Road Accident Fund (RAF)
The Road Accident Fund (RAF) is a state-supported insurance body that provides compulsory cover to all users of South African roads against injuries or death arising from motor vehicle accidents. The Fund’s primary mission is to rehabilitate and compensate individuals injured in accidents and to promote the safe use of roads across the country.
Purpose of the Role
The Administrative Assistant will support the Adjudication department by handling day-to-day administrative tasks. This role is essential for ensuring smooth office operations, compliance with internal policies, and timely service delivery.
Key Responsibilities
1. Compliance Administration
- Maintain accurate and up-to-date records of department activities
- Ensure compliance with RAF’s policies and internal controls
- Stay informed on internal standards and business objectives
2. Office Coordination
- Follow up on unresolved matters
- Respond to departmental requests within required timeframes
- Manage the availability of office stationery
- Verify and validate documents for correct capturing
- Maintain departmental systems and registers
- Identify and report duplicate queries or documentation
- Allocate reference numbers and correctly log documents
- Assign tasks to relevant team members
- Draft and dispatch letters to stakeholders
3. Meeting Support
- Schedule meetings and appointments with stakeholders
- Take and circulate minutes in line with governance protocols
- Maintain registers to track unresolved issues
- Develop follow-up plans for action items
- Manage diaries and confirm meetings
4. Document and Records Management
- Maintain the filing system according to RAF’s plan
- Retrieve documents as needed
- Ensure confidentiality and secure handling of all documents
- Acknowledge, file, and track all documentation appropriately
Minimum Requirements
Qualifications
- Matric / Grade 12 Certificate
Experience
- Minimum of 1 year in an administrative or similar environment
Required Competencies
Behavioural Skills
- Planning, organising, and coordination
- Self-management and decision-making
- High ethical standards
- Customer service orientation
Technical Skills
- MS Office proficiency (Word, Excel, PowerPoint)
- Administrative and document management
- Basic understanding of supply chain and financial processes
- Strong writing and communication skills
Employment Terms
- RAF offers a Total Employment Cost (TEC) package – there are no additional employer contributions.
- Successful candidates are expected to manage and structure their TEC package according to personal requirements.
Equity and Vetting
The RAF is committed to employment equity, and candidates with disabilities are encouraged to apply. All shortlisted candidates will undergo security vetting. If you do not receive a response within six weeks of the closing date, please consider your application unsuccessful.
Important Notes
- Ensure your application is submitted before 1 April 2025.
- Foreign qualifications must be evaluated by SAQA and proof provided during the recruitment process.
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How to Apply
If you meet the minimum requirements and are interested in applying for one of the five available Administrative Assistant positions at the Road Accident Fund (RAF), follow these steps carefully:
Step 1: Prepare Your Application Documents
Make sure you have the following:
- A detailed CV with your contact details, educational background, and work experience
- A certified copy of your ID
- A certified copy of your Matric/Grade 12 certificate
- Any other relevant certificates or qualifications
- A cover letter (optional but recommended), explaining why you are a good fit for the position
Step 2: Submit Your Application
Method 1: Online Application (Preferred)
- Visit the official Road Accident Fund Careers Page: https://www.raf.co.za
- Click on “Careers” or go directly to the “Vacancies” section.
- Search for the vacancy using the Reference Number: 5214 or the Job Title: Administrative Assistant X5.
- Register or log in to your profile.
- Upload your documents and submit your application online before the closing date.
The Administrative Assistant Job Opportunities at the Road Accident Fund present a valuable entry-point for individuals with a Matric qualification and at least one year of administrative experience. With five positions available in the Claims Division based in Johannesburg, this is a fantastic opportunity to gain meaningful work experience in a respected public institution committed to making a difference on South African roads.
