Are you a tech enthusiast with a knack for solving technical issues and supporting IT systems? If so, the Foundation for Professional Development (FPD) invites you to apply for the position of Junior IT Technician at their head office in Pretoria. This role offers an excellent opportunity to enhance your IT career while contributing to a leading South African non-profit organization.
Junior IT Technician Job Overview
- Job Title: Junior IT Technician
- Location: FPD Head Office, Pretoria
- Annual Salary Range: R181,743 – R246,435 (based on qualifications and experience)
- Reporting to: IT Manager
- Closing Date for Applications: 30 September 2024, 16h00
Junior IT Technician Job Description
The Junior IT Technician is vital to FPD’s smooth operation by supporting its technology infrastructure. This position involves diagnosing, troubleshooting, and resolving technical issues while helping employees and delegates with technical queries. Whether it’s maintaining IT systems in the office or assisting off-site at conference venues, the IT Technician plays a crucial role in ensuring FPD’s systems run smoothly and efficiently.
Key Responsibilities
As a Junior IT Technician, your primary responsibilities will include:
- Technical Support
Provide timely and efficient responses to IT tickets logged by FPD employees. Ensure that technical issues are resolved promptly to minimize disruptions. - Troubleshooting
Identify and resolve a wide range of hardware and software issues, from malfunctioning laptops and desktops to printer problems and software errors. Your work will ensure the IT systems remain in top shape. - Installation and Configuration
Install and configure computer hardware, operating systems, and software applications. Regularly update and maintain these systems for peak performance. - User Assistance and Training
Assist FPD employees in effectively using technology resources. Offer training where necessary to ensure everyone is comfortable with the systems and tools they are using. - System Upgrades and Maintenance
Perform routine system upgrades and regular maintenance on the FPD IT infrastructure to ensure it runs smoothly. - Network Support and Administration
Set up, configure, and troubleshoot local area networks and other networking equipment to ensure constant connectivity and minimal downtime. - Inventory Management
Keep track of IT assets by managing the department’s storeroom and maintaining an updated inventory. - Supplier and Service Provider Liaison
Coordinate with suppliers and service providers for any equipment repairs, ensuring issues are addressed efficiently. - Reporting
Collaborate with the Finance department to produce reports and handle departmental splits.
Requirements
To qualify for this role, you will need the following:
Educational Qualifications:
- CompTIA IT Fundamentals (ATF+)
- CompTIA A+ Core 1 and Core 2
- CompTIA Network+
- Basic qualifications in the MS Office 365 suite
Experience:
- At least 3 years of experience in IT technical support and IT administration roles.
Additional Requirements:
- Fluent in English with strong communication skills to explain technical concepts to non-technical users.
- Proficiency in report writing and business communication.
- Ability to lift and carry heavy computer equipment, servers, and printers.
- A valid driver’s license.
- Willingness to travel to other FPD offices and conference venues across South Africa for on-site IT support.
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Why Join the Foundation for Professional Development?
The Foundation for Professional Development (FPD) is a non-profit organization committed to promoting education, capacity building, and development. The organization fosters a diverse and inclusive work environment, encouraging applicants from all backgrounds, including individuals with disabilities, to apply. This is a great opportunity to grow in your IT career, working for an organization that makes a positive impact in the health and development sectors.
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How to Apply
If you meet the qualifications and are ready to take the next step in your IT career, FPD invites you to apply for this exciting opportunity.
Submit your application by visiting https://vacancies.fpdsiu.co.za/.
Please note that only shortlisted candidates will be contacted. If you have not received feedback within a month of the application deadline, please consider your application unsuccessful.
Tip: The 21 Benefits of Working in the Public Sector
The Junior IT Technician position at the Foundation for Professional Development offers an excellent opportunity for individuals eager to expand their IT career while working for a reputable organization in the non-profit sector. With a competitive salary, engaging responsibilities, and the chance to make a real difference, this role is ideal for candidates with strong technical skills, excellent communication abilities, and a passion for providing IT support.
