Are you passionate about working in a dynamic environment where you can make a significant impact by supporting educational services? The University of South Africa (UNISA) is seeking a dedicated and service-oriented individual to fill the position of Library Assistant at its Gqeberha Regional Service Centre. This role is perfect for someone with a strong background in library services and a commitment to providing top-notch support to students and staff alike.
Library Assistant Position Overview
- Job Title: Library Assistant
- Portfolio: Registrar
- Location: Gqeberha Regional Service Centre, Eastern Cape
- Contract: Six (6) Months Fixed Term
- Ref: EC/LibraryAssistant/P10/AM2024
- Closing Date: 03 September 2024
- Assumption of Duty: As soon as possible
- Salary: Remuneration is commensurate with the seniority of the position.
The Library Assistant role at UNISA is critical to ensuring that students and staff have access to the information resources and equipment they need to succeed. This position involves delivering these resources, educating clients on their use, and handling general inquiries. If you have the right qualifications and a passion for library services, this could be the perfect opportunity for you.
Key Responsibilities
As a Library Assistant, you will be responsible for the following key performance areas:
- Delivery of Information Resources and Equipment Services
- Ensure that library materials and equipment are delivered efficiently and effectively to clients.
- Manage the provision of access to these resources, ensuring that they are available to those who need them.
- Promotion of Library Services
- Educate clients on how to use library resources effectively, ensuring they are well-informed about the services available.
- Promote the use of library services through various communication channels and outreach initiatives.
- Communication and Liaison
- Act as a liaison between the library and its users, ensuring clear and effective communication.
- Handle inquiries from clients, providing accurate and timely information.
- Client Service and Search Performance
- Perform searches using the library system to assist clients in finding the resources they need.
- Provide excellent customer service, ensuring client satisfaction with library services.
Requirements
To be considered for this role, you must meet the following minimum qualifications and experience:
- Educational Requirements:
- Grade 12 plus three years of relevant experience; OR
- A three-year degree or equivalent with two years of relevant experience.
- Skills, Knowledge, and Abilities:
- Understanding of library delivery methods and channels.
- Ability to identify sources for information resources.
- Basic technical knowledge of using equipment such as PCs, photocopiers, and printers.
- Proficiency in using library systems for basic searches.
- Strong computer literacy.
- Excellent interpersonal and communication skills.
- Ability to manage relationships effectively and maintain accurate records.
- Strong service orientation with a focus on student and client needs.
- High levels of honesty, integrity, and respect for colleagues and clients.
- Accountability and responsibility in carrying out duties.
Why Work at UNISA?
UNISA is one of South Africa’s largest and most respected institutions of higher learning. As a Library Assistant at UNISA, you will be part of a vibrant academic community committed to providing high-quality education and support services to a diverse student body. This role is an excellent opportunity to contribute to the university’s mission of fostering academic excellence and ensuring that all students have access to the resources they need to succeed.
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Application Process
If you meet the above qualifications and are interested in this exciting opportunity, please submit your application by following the steps below:
- Download the Prescribed Application Form:
- The form is available at UNISA Vacancies.
- Prepare Your Application Package:
- A comprehensive Curriculum Vitae (CV).
- Original certified copies (within the last six months) of all educational qualifications.
- A certified copy of your identity document.
- Proof of SAQA verification for foreign qualifications, if applicable.
- Contact details for three contactable references.
- Submit Your Application:
- Email your application package to: hr-easterncape@unisa.ac.za.
Note: Applications must be submitted by 16h00 on or before the closing date. Late, incomplete, or incorrect applications will not be considered.
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Important Information
- UNISA is committed to Employment Equity and encourages applications from candidates who will contribute to the diversity of the institution.
- The university reserves the right not to fill this position.
- Only shortlisted candidates will be contacted. If you have not been contacted within two months of the closing date, please consider your application unsuccessful.
For any inquiries regarding this position, you may contact:
- Ms. A Manyisa (EC HR) at 043 709 0424
- Mr. Z Mantewu (Branch Librarian) at 041 392 0115
If you are passionate about library services and want to be part of an institution that values knowledge, diversity, and excellence, then this Library Assistant position at UNISA could be the ideal job for you.
In conclusion, the Library Assistant position at UNISA’s Gqeberha Regional Service Centre offers a unique opportunity for individuals passionate about supporting educational services in a dynamic and inclusive environment. By joining UNISA, you will not only contribute to the academic success of students and staff but also grow professionally in a role that values service excellence, integrity, and respect.
