CONSUMER ADVISOR

Job Detail

  • Offered Salary R257 508 – R303 339 per annum (Level 07)
  • Qualifications Diploma
  • Industry Business, finance and economy
  • Reference Sarah Baartman Ref No: DEDEA/2021/09/35 (X1 Post) (Employment Equity target: Coloured male) OR Tambo Region Ref No: DEDEA/2021/09/36 (X1 Post) (Employment Equity target: Coloured male) Amathole Region Ref No: DEDEA/2021/09/37 (X2 Posts) (Employment Equity targets: 1 x Coloured male, 1 x White Male)
  • Centre Sarah Baartman (X1 Post) (Employment Equity target: Coloured male) | OR Tambo Region (X1 Post) (Employment Equity target: Coloured male) | Amathole Region (X2 Posts) (Employment Equity targets: 1 x Coloured male, 1 x White Male)
  • Enquiries
    can be directed to Mr T. Gantsho at Tel No: 043 605 7091
  • Where to submit application
    https://erecruitment.ecotp.gov.za/
  • Notes
    effective from 01 January 2021 obtainable from any Public Service department or on the internet at http://www.info.gov.za/documents/forms/employ.pdf) (an unsigned Z83 usually disqualify an applicant, however, the Z83 in the e?recruitment system is currently un-downloadable and therefore unsignable – applicants applied via the system therefore will not be disqualified), and should an application be received using the incorrect application for employment (Z83), it will not be considered. And Z83 should be accompanied by a recently updated, comprehensive CV including at least two contactable referees as well as copies (copies need not be certified) of all qualification(s) [Matric certificate must also be attached] and ID-document and Driver’s license [where applicable]. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of his/her Permanent Residence Permit to his/her application. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA) (It is the responsibility of applicants in possession of foreign qualifications to submit evaluated results by the SAQA). Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within three (3) months after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record check, citizenship verification, financial/asset record check, qualification/study verification and previous employment verification). Successful candidates will also be subjected to security clearance processes. Where applicable, candidates will be subjected to a skills/knowledge test. Successful candidates will be appointed on a probation period of twelve (12) months. The Department reserves the right not to make appointment(s) to the advertised post(s). Persons with disability and women are encouraged to apply. For SMS posts all shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job. The selection panel will recommend candidates to attend a generic Managerial competency assessment in compliance with the DPSA Directive on the implementation of competency?based assessment. In terms of DPSA Directive for SMS appointments, applicants are required to produce or attach a pre-entry Certificate for entry into the SMS posts and the full details can be sourced by following the link: https://www.thensg.gov.za/training-course/sms-pre-entry-programme

Job Description

REQUIREMENTS: National Senior Certificate, A tertiary qualification in Law. Three (3) to Five (5) years relevant experience in the field. Computer Literacy. Driver’s License is compulsory. DUTIES: Provide technical assistance with the development of and implement the targeted district consumer awareness strategy. Establish liaison with communities on consumer education affairs. Receive and investigate complaints on unfair business practice and provide technical assistance to consumers. Provide good working relationship between the consumer and service providers and business. Liaise with Regulatory bodies on consumer related issues. Provide information on policy formulation for consumer education and consumer protection. Assist the Assistant Manager on consumer related issues.

The Application deadline closed.

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