Are you looking for a stable and rewarding job in administration? The Road Accident Fund (RAF) is offering four (4) Administrative Assistant positions in the Document Services department. If you have strong organizational skills, attention to detail, and administrative experience, this is a great opportunity to build your career in a reputable government organization.


Administrative Assistant Job Overview

  • Position: Administrative Assistant (x4) – Document Services
  • Division: Operations
  • Location: Menlo Park, Gauteng, South Africa
  • Employment Type: Fixed-Term Contract
  • Salary: R244,732.00 per year
  • Closing Date: 25 February 2025
  • Equity Target: Preference given to People with Disabilities
  • Reference Number: 5312

About the Road Accident Fund

The Road Accident Fund (RAF) provides cover to all road users in South Africa, ensuring compensation and rehabilitation for those injured in motor vehicle accidents. As part of its mission, the RAF actively promotes safe road usage while ensuring the fair and efficient processing of claims.

Purpose of the Role

The Administrative Assistant will provide day-to-day administrative support to the Document Services department. This role involves ensuring compliance with RAF policies, managing documents and records, and coordinating office activities to enhance efficiency.

Key Responsibilities

1. Compliance Administration

  • Ensure compliance with RAF policies and process standards.
  • Stay updated on internal standards and business goals.
  • Adhere to sound internal control procedures.

2. Office Coordination

  • Follow up on outstanding matters within the department.
  • Ensure all administrative requests are handled within set timelines.
  • Maintain an adequate supply of stationery.
  • Validate and verify submitted information and documents.
  • Keep digital and physical records updated.
  • Identify and report duplicate documents, requests, and queries.
  • Allocate reference numbers and accurately capture documents.
  • Distribute tasks among team members.
  • Draft and send letters to stakeholders.

3. Document and Records Management

  • Maintain accurate records and filing systems in line with the RAF filing plan.
  • Retrieve information as requested.
  • Ensure document confidentiality and proper distribution.
  • Acknowledge receipt of documentation and allocate file numbers.
  • Digitize physical documents through scanning.
  • Index and categorize documents for easy access.
  • Ensure compliance with data protection regulations.
  • Apply QR codes or barcodes for document tracking.
  • Monitor document retention periods for archiving purposes.

Required Competencies

Behavioural Skills

  • Planning, organization, and coordination
  • Attention to detail
  • Decision-making
  • Ethical behavior
  • Strong client service orientation

Technical Skills

  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Strong administrative skills
  • Good written and verbal communication skills
  • Basic knowledge of Supply Chain Management (SCM) processes
  • Basic financial acumen

Minimum Qualifications & Experience

  • Matric / Grade 12 certificate
  • NCV4 (IT) or National Archives Certification (Advantageous)
  • 1-2 years of experience in Archival or Information Management

Employment Equity & Other Requirements

  • The RAF is committed to Employment Equity, and preference will be given to People with Disabilities.
  • Security vetting will be conducted on successful candidates.
  • Applicants with foreign qualifications must have them evaluated by the South African Qualification Authority (SAQA).
  • If you do not receive feedback within six weeks after the closing date, consider your application unsuccessful.

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Why Work at the Road Accident Fund?

Working at RAF offers job stability, career growth, and an opportunity to contribute to a meaningful cause—helping South Africans impacted by road accidents. As an Administrative Assistant, you will play a crucial role in ensuring that documents and records are managed efficiently, directly impacting RAF’s ability to serve the public.

How to Apply

Interested applicants should prepare the following:

Updated CV (Curriculum Vitae)
Certified copies of qualifications & ID
Any additional supporting documents

Click here to apply

Submit your application before the deadline: 25 February 2025.

Also check: PSV Circular 05 of 2025: Available Government Vacancies in South Africa 2025

If you’re looking for Administrative Assistant job opportunities at the Road Accident Fund, this is your chance to join a reputable government institution that values compliance, document management, and efficient service delivery. Apply now and take the next step in your career in administration.

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