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    DEPARTMENT OF HOME AFFAIRS:MOBILE OFFICER (X20 POSTS)

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    Department of Home Affairs

    Department of Home Affairs invites dedicated individuals to join as Mobile Officers (X20 Posts) to enhance community service delivery. This role provides an opportunity to contribute actively to public service in dynamic environments. Candidates passionate about making a difference and ensuring efficient, accessible services for all are encouraged to apply.


    Department of Home Affairs Vacancies Overview:

    • Closing date: 01 July 2024
    • Compensation: R308 154 – R362 994 per annum (Level 07)
    • Position: Mobile Officer (X20)

    Centres and Positions Available:

    Eastern Cape:

    • Medium Office: Humansdorp (Ref No: HRMC 26/24/1) – 1 Post
    • Medium Office: Cleary Park (Ref No: HRMC 26/24/2) – 1 Post
    • PSP: Stutterheim (Ref No: HRMC 26/24/3) – 1 Post

    Gauteng:

    • Medium Office: Heidelberg (Ref No: HRMC 26/24/4) – 1 Post

    KwaZulu-Natal:

    • Large Office: Ethekwini (Ref No: HRMC 26/24/5) – 1 Post
    • Medium Office: Kokstad (Ref No: HRMC 26/24/6) – 1 Post
    • Medium Office: Nongoma (Ref No: HRMC 26/24/7) – 1 Post

    Limpopo:

    • Large Office: Polokwane (Ref No: HRMC 26/24/8) – 1 Post
    • Medium Office: Groblersdal (Ref No: HRMC 26/24/9) – 1 Post
    • PSP: Praktiseer (Ref No: HRMC 26/24/10) – 1 Post

    Mpumalanga:

    • Medium Office: Mapulaneng (Ref No: HRMC 26/24/11) – 1 Post
    • Medium Office: Mkobola (Ref No: HRMC 26/24/12) – 1 Post

    Northern Cape:

    • Large Office: Kuruman (Ref No: HRMC 26/24/13) – 1 Post
    • Medium Office: Jan Kempdorp (Ref No: HRMC 26/24/14) – 1 Post
    • Medium Office: Springbok (Ref No: HRMC 26/24/15) – 1 Post
    • Medium Office: Calvinia (Ref No: HRMC 26/24/16) – 1 Post
    • Medium Office: Prieska (Ref No: HRMC 26/24/17) – 1 Post

    Western Cape:

    • Medium Office: Beaufort-West (Ref No: HRMC 26/24/18) – 1 Post
    • PSP: Vredenburg (Ref No: HRMC 26/24/19) – 1 Post
    • Medium Office: Vredendal (Ref No: HRMC 26/24/20) – 1 Post

    Department of Home Affairs Requirements:

    Undergraduate qualification in:

    • Public Administration
    • Public Management
    • Business Administration
    • Administrative Management
    • Operations
    • Human Resources
    • Business Management
    • Recognized at NQF Level 6 by SAQA
    • NQF Level 7 qualification in:
    • Bachelor of Administration
    • Business Administration
    • Bachelor of Arts with majors in:
      • Industrial Psychology
      • Public Administration (advantageous)

    Experience:

    • One (1) year clerical experience (advantageous)
    • Experience in client and customer service environment (advantageous)
    • Sound knowledge of Batho Pele Principles
    • Valid driver’s licence (Code 10) and valid Professional Driving Permit (PDP)

    Knowledge:

    • Basic knowledge of Public Service Regulations
    • Basic knowledge of Departmental Legislation and Prescripts (Civic Services)
    • Basic knowledge of Human Resource Regulatory Framework
    • Knowledge of Civic Services Operations
    • Basic knowledge of Civic Services Prescripts
    • Public Administration
    • Public Management
    • Operations
    • Human Resources
    • Business Management

    Required Skills and Competencies:

    • Communication and sound interpersonal skills
    • Time management
    • Problem-solving skills
    • Planning and organizing
    • Supervisory skills
    • Basic report writing skills
    • Basic computer literacy
    • Extensive travelling is required

    Duties:

    The successful candidate will be responsible for the following specific tasks:

    • Supervising and overseeing daily operations of Civic Services functions within Mobile Offices, including Identity Document, Birth, Marriage, and Death (BMD) as well as Passport application processes.
    • Monitoring operations across different service points.
    • Managing client queues efficiently and overseeing daily office operations.
    • Ensuring proper maintenance and inspection of the Mobile Office for service readiness.
    • Conducting daily trips and post-trip vehicle inspections to maintain optimal safety conditions of the Mobile Unit.
    • Implementing effective risk management and compliance practices.
    • Facilitating client service provision at various service points.
    • Operating specialized equipment in both front and back-office settings as required.
    • Driving the mobile unit to designated service points and setting up at scheduled locations punctually.
    • Assisting clients, including disabled individuals, to embark and disembark from the mobile units as needed.
    • Cultivating relationships with internal and external stakeholders.
    • Adhering to relevant Civic Services frameworks.
    • Supervising human and physical resources within the unit to ensure efficient operations.

    Enquiries:

    For further information, please contact the respective individuals:

    • Eastern Cape: Mr S Mapukata
      Tel No: (043) 604 6418
    • Gauteng: Mr P Mlangeni
      Tel No: (011) 242 9039
    • KwaZulu-Natal: Ms N Tshezi
      Tel No: (033) 845 5003
    • Limpopo: Mr J Kgole
      Tel No: (015) 287 2802
    • Mpumalanga: Ms N Dlangisa
      Tel No: (013) 752 2504
    • Northern Cape: Ms S Botha
      Tel No: (053) 807 6700
    • Western Cape: Mr M Pienaar
      Tel No: (021) 488 1409

    Department of Home Affairs Application Submission Details:

    • Applications must be sent to the correct DHA address specified or submitted online via the following link: https://essa@labour.gov.za.
    • For online submissions, search for the opportunity name per Province and town (e.g., Mobile Officer)

    Applicants must ensure the following when applying:

    • Complete the application form in its entirety.
    • Include a comprehensive CV detailing:
    • Start and end dates (dd/mm/yr) for each employment period.
    • Detailed descriptions of duties performed in each role.
    • Provide contact information for at least two recent employment references.
    • References should be reachable and ideally from the most recent positions held.
    • This ensures that applications are thorough and provide a clear overview of professional experience and qualifications.
    • Ensure all sections of the Z83 form are completed accurately and in full.
    • Applicants without internet access may submit applications to the nearest Regional Offices of the Department of Employment and Labour (Labour Centres).

    Hint: Building a Winning CV: Tips for Success in South African Government Jobs

    Department of Home Affairs Office Addresses:

    • Eastern Cape:
    • Postal Address: Private Bag 7413, King Williams Town, 5600
    • Physical Address: 11 Hargreaves Avenue, King William’s Town, 5600
    • Gauteng:
    • Postal Address: Private Bag X108, Braamfontein, 2017
    • Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
    • KwaZulu-Natal:
    • Postal Address: Private Bag X 09, Pietermaritzburg, 3209
    • Physical Address: 181 Church Street, Pietermaritzburg 3209
    • Limpopo:
    • Postal Address: Private Bag X 9517, Polokwane, 0700
    • Physical Address: 89 Biccard Street, Polokwane, 0699
    • Mpumalanga:
    • Postal Address: Private Bag X11264, Nelspruit, 1200
    • Physical Address: 29 Bester Street, Nelspruit, 1200
    • Northern Cape:
    • Postal Address: Private Bag X 6073, Kimberley 8300
    • Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
    • Western Cape:
    • Postal Address: Private Bag X 9103, Cape Town, 8000
    • Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

    Department of Home Affairs Additional information:

    Applicants for the Mobile Officer position must adhere to the following requirements and procedures:

    • Clearly indicate full details of their driver’s licence and Professional Driving Permit (PDP), ensuring validity at the time of application submission.
    • Shortlisted candidates must provide copies of their Identity Document (ID), valid driver’s licence, valid Professional Driving Permit (PDP), and copies of their highest qualifications on or before the interview day.
    • If applicable, submit evaluated results from the South African Qualifications Authority (SAQA) for foreign-acquired qualifications by the closing date.
    • We seek committed, passionate individuals with the requisite skills to join our leadership team, dedicated to delivering a modern, world-class service aligned with the National Development Plan (NDP) priorities and the Department’s values.
    • Preference may be given to unemployed youth/graduates or those who have completed skills development programmes, meeting the post’s inherent requirements and residing near the office location.
    • Shortlisted candidates will undergo interviews, technical assessments, and Role Behaviour Assessments.
    • Suitable candidates will undergo employment suitability checks encompassing credit, criminal, citizenship, employment references, and qualification verifications.
    • Successful candidates will serve a probation period as prescribed and obtain security clearance within the specified timeframe appropriate to the position.

    The Department of Home Affairs seeks dedicated individuals for the Mobile Officer position, emphasizing community service across diverse South African regions. Applicants with a passion for public service, required qualifications, and alignment with national priorities are encouraged to apply. This role plays a vital part in ensuring efficient services for all citizens and residents.

    Joining offers a chance to contribute to modern, world-class service delivery, making it an ideal opportunity for those seeking a rewarding career with impactful contributions to departmental objectives. Apply now to be part of this mission-driven team.

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